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Krakowskie Przedmiescie 42/44, Sródmiescie, 00-325 Warsaw – Show map
Excellent location – rated 9.8/10! (score from 673 reviews)
Rated by guests after their stay at Hotel Bristol, A Luxury Collection Hotel, Warsaw.
|Bristol Executive Room|
|Classic Single Room|
|Classic Double Room|
|Classic Twin Room|
|Executive Single Room|
|Executive Double Room|
|Executive Twin Room|
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583 properties in Warsaw
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673 verified reviews
They speak your language
Hotel Bristol, A Luxury Collection Hotel, Warsaw's staff speaks: Polish, English
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Sauna, Fitness Center, Massage, Turkish/Steam Bath, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
Wired internet is available in the hotel rooms and costs PLN 60 per 24 hours.
Free! WiFi is available in public areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
Free! One child under 3 years stays free of charge in a crib.
One older child or adult is charged PLN 162 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 673 reviews
Value for money
Show reviews from:
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Location was excellent for walking to the old town and close to a good selection of cafes, restaurants and shops. Very comfortable bed and a great selection for breakfast. Hotel is beautifully decorated and spotlessly clean.
Chaotic un-managed staff some who didn't seem to know how to smile. Bar staff were particularly poor and talked amongst themselves as opposed to the guests. Reception staff and the door men were much more friendly Room service was poor when we used it; we were served luke warm coffee without any milk. Milk was then brought but no fresh coffee which for the price was not acceptable
A well apppinted hotel where staff contributed to our well being & confidence. The rating I judge should stand between good & excellent. On the whole agreed services were readily, efficiently & willingly carried out. I thought the concierge services were good/excellent. I like the dining room & the food, which thought very good. The room was very good. The daily presentation of water was bery good.
The big bar room before the dining room is impersonal & too high ceilinged. The climate control at first presented a serious noise problem, which was promptly sorted. I would have liked some buds in the bathroom.
Very polite staff. The rooms were clean and elegant and the location of the hotel is outstanding.
Staff at reception were so wonderful.
This hotel exceeds my standards. This hotel have no other hotel to compete with in the whole Poland.
I would love to have more than one restaurant.
Comfortable Good beds Very central location
Wifi in the room for 15 euro a day... All services in general very pricy
You have to pay for the wifi
Location for old town excellent
What a great building and facilities
Queue to check out was very long
Rate Classic bar
Night staff :No help with suitcases, was not brought up to our room. Room was prepared for 1 person although we were a couple. Wine bar has a ridiculous choice of bad wine.
A problem with the baggage service They left one bag outside the baggage room and was not inserted into our taxi Had to return from train station to pick up the remaining bag
I liked everything in this hotel except...
The Wi Fi should be free of charge also in the hotel rooms. Today this sort of communication is a must!!
Location and outdoor breakfast
I am not the fan of this type of design of the hotels (but wife did enjoy it) Feeling of emptiness in the hotel
Superb location (the hotel shares the wall with Poland President's Palace and, therefore, is also supremely secure), amazing stuff, great great breakfast, beautiful garden, huge comfortable rooms, great design that brings past and present together, amazing.
We stayed too short - would love to spend more time :))
Elegant hotel in the perfect location.
No free wifi in the rooms.
Excellent location, friendly staff, excellent facilities
I don't rate this as a 5* hotel compared to other 5* hotels I have stayed around Europe. Had to wait a little too long at reception to be seen by anyone (however when I was seen the staff were incredibly polite and friendly). I find it ridiculous that a well know hotel like this one charges for wifi. At a 5* hotel you would expect this to be free. The basic rooms are a little dated, with no extrtaction fans in the bathroom so it can get very steamy. I would rate this as a solid 4* hotel but not a 5*
everything. beyond any expectation.
the bathtubs are dangerous
Spa and pool didnt match my expectations, free wifi only in lobby! Other places you have to pay
Everything. All our needs were catered to at a high standard. Room was lovely and quiet and comfortable bed.
Good location, clean and comfortable.
Two main issues: The staff, and their attempt at being over-economical. Staff attitude and competency was poor. This first became apparent when our luggage upon arrival was brought to reception, but no further. Had it been a busy time one might have understood, yet we were alone in checking-in at the time. Later on we were misinformed and at great cost too, having been led to believe that what was walking distance actually required a taxi. The hotel taxi of course, and therefore the ridiculously overpriced one too. At the tearoom, our waitress seemed to have forgotten that when one forces a smile, it is important to keep forcing it until one is out of sight, not right after leaving. Indeed the customer will then see it. But I can deal with a forced smile, which incidentally is a common characteristic of all staff members I encountered. What truly becomes a nuisance is poor service which was a constant during our stay. Having called for our window (or rather our porthole) to be opened, it took them the most of 30 minutes to get it done. The second main issue lies with their clear attempts at minimising all costs. Only one bottle of shower gel for two people a day and no wifi in the room are certainly a nuisance. But as an Englishman the lack of tea, not to mention a boiler was truly most upsetting. For those who don’t drink tea (ie. the rest of the world), coffee was also unavailable. I also prefer it when the advertised utilities such as the IPod speakers actually work too. All in all the Hotel Bristol seems to rely on its reputation and location, yet gives the customer a feeling of half-hearted effort. Branded as a “luxury hotel”, they appear to be so on the exterior, with the excellent location right by the President’s quarters, but the more one stays the more it becomes apparent that they are eager to minimise all costs to themselves, at the expense of the customer. While their attitude to the latter is of profitability, not service.
Friendly and v professional staff Impressive architecture Quality décor Large, quiet room Very comfortable bed Excellent value for money
If I had to find areas for improvement, i'd say service in the bar was a little slow, and breakfast I quite expensive - though the quality is admittedly v high.
The hotel was elegant ,comfortable , and a pleasure to stay in. We had breakfast at the wine bar which was more than enough to sustain our days out sightseeing. The staff from front desk , concierge, cleaning staff , bar staff were all friendly, efficient and accomodating . Book room overlooking the presidential palace.
No problem for us as we overlooked the presidential palace but there is a large building construction across the road opposite the main entrance to the hotel.
Charging for Wi Fi access in rooms. Hotels need to change their policy here.
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