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Św. Gertrudy 6, Old Town, 31-046 Krakow, Poland – Show map
Excellent location – rated 9.1/10! (score from 852 reviews)
Rated by guests after their stay at Best Western Krakow Old Town.
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760 properties in Krakow
Including hotels, apartments, villas and more.
853 verified reviews
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Best Western Krakow Old Town's staff speaks: Polish, English
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Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs PLN 50 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 852 reviews
Value for money
Show reviews from:
Within a 5-minute walk of the Krakow’s beautiful Main Market Square, the Hotel Wyspiański features bright rooms with satellite TV and a modern bathroom with a hairdryer.
Score from 1303 reviews Very good
Royal Hotel is conveniently located in the historic quarter of Krakow, just 220 yards from the Wawel Castle. It offers spacious, classically furnished rooms with free Wi-Fi and modern bathroom.
Score from 1352 reviews Very good
Golden Tulip Krakow City Center is in an excellent location in the center of the city, just over a quarter mile from the Krakow Main Square and within walking distance of the Old Town tourist...
Score from 427 reviews Excellent
The Campanile Cracovie features accommodations in the heart of Krakow’s Old Town, by the Planty Park.
Score from 828 reviews Very good
This is the second time we have stayed here and really cannot fault the hotel. It's such good value and a really high standard, close to the beautiful Old Town. We will be back again!
Nothing to dislike
great location, 5 minutes walk from Wawel, old town market etc. Very nice room (in the "jazz: part), my kid liked the colourful lights around the bed ;)
Short distance to main turistic objectives
First they give us a very small room at 4th floor. Beside the bed there was no free spaces. Went to reception desk and ask to change the room. the second was great, positioned at 1st floor.
I liked location. it is very close to the places of interest. Krakow is very beautiful during the Christmas time. the breakfast was rich
they have parking place for a car wich is quite expensive for a night. but it did not ruin our vacation here
Location was excellent for Old Town and Square, room clean and tidy if a bit small, staff helpful and friendly.Breakfast extensive with hot and cold options.
Small points, no kettle or tea and coffee in the room, fortunately I always travel with my own, no fridge.
The wifi will disconnect often. Not completely disruptive, but slightly annoying.
Super-location for visiting Tea & gas water facilities provided (even I prefer sill water) Breakfast OK and good coffee The staff was very helpful
TV channels list
- friendly staff - perfect location - private parking (even though paid extra, but much appreciated given the location)
- walls are quite thin, so one can hear too much of noise from other rooms and corridors
Good clean hotel the staff cannot help you enough
Only fault was that the rooms could be larger when booking order a large room
This hotel is in prime position for a visit to krakow old town the staff are extremely friendly and very helpful it's a lovely clean hotel and the breakfast is lovely nothing is too much trouble the staff over advice on places to visit etc we used the hotel taxi and the driver Peter or Petre in polish was as good as a tour guide he gave us such a Insight into life of the polish people now and from the past what a treasure he is to this company
Great place well worth a visit, recommend you pay a little extra on the tours for the guide i.e. Auschwitz and Shindlers factory you wont be let down.
Location very close to Old Town.Bedroom was a nice size ,and the breakfast was excellent
Preferred choice still water in the bedroom,rather than gas water.
The hotel is so clean that was the very first thing we noticed The staff was very helpful, we arrived very late and had a very early start the morning after and they prepared a packed lunch for our trip Breakfast was fair just not my cup of tea but was a warm and cold chooses which is good Its less then a 10 minute walk from the old town and there are shops just up the street
The trams are nice outside your room and start at around 6am if your a light sleeper it could be a problem and the church or castle (not sure where it was coming from) rang bells at 6am which woke me but this hasnt put me off and ill be booking here again when we go back
Having stayed here twice before we new what to expect. The location is perfect for sightseeing and the rooms though small are warm and comfortable.
Everything. The staff were helpful and friendly. The room was 'snug' but very comfortable. The breakfast was extremely varied with 30-something different things to choose from. Served with REAL coffee from a machine that uses coffee beans (normally the worst thing about hotels). A very simple WiFi system that actually worked when you wanted to use it.
clean and warm, spacious room, good location
breakfast very poor, didnt seem to be refreshed once put out, beds small, curtain not big enough for window
loved the location staff spoke good English and dealt with any issues that arose in a prompt professional manor. they are going through a re vamp and soon it will look amazing. good value for money
the bed was very old.and too soft. the Bar was extortionate with their prices. breakfast average
Excellent breakfast, nice cosy bar for the evening.
Bed set against the wall, very difficult to get in and out of without disturbing partner.
Food, drinks, staff, facilities and location were excellent. The breakfast choices were brilliant, so much choice! Staff also expended our check out free of charge as our flight was very late homr that night and for free.
The bed pillows weren't great.
staff were friendly,hotel very short walking distance to old square and wawel castle.Room service daily.If you require taxi servcice ask for Marik(not sure if spelt name correctly) but very helpful and reasonably priced,would definitely use this hotel again.
could have had a wider choice of what was on offer on the menu but apart from that nothung elsr
Great location on the very fringe of the old town. Do ask for a room that isn't opening to the main road to avoid tram noise. Breakfast was acceptable for the price paid and available from 7am to 10am.
Easy to drive to, close to old town and good facilities. Very helpful and friendly staff.
Elevator stops between floors, so you have to carry luggage up some stairs. Parking comparatively expensive but off set by the value of the room.
Very centerel to every thing
Cant say all great loved all
Could have done with a kettle for tea or coffee in room.
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