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Św. Gertrudy 6, Old Town, 31-046 Krakow, Poland – Show map
Excellent location – rated 9.1/10! (score from 857 reviews)
Rated by guests after their stay at Best Western Krakow Old Town.
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744 properties in Krakow
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861 verified reviews
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Best Western Krakow Old Town's staff speaks: Polish, English
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Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs PLN 50 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 857 reviews
Value for money
Show reviews from:
The 3-star Hotel Wielopole is located a 5 minute walk from Kraków’s Main Market Square. Its rooms offer tea/coffee facilities and free Wi-Fi. In the morning a varied breakfast is served.
Score from 769 reviews Wonderful
The modern and stylish Puro Krakow is just over half a mile from the beautiful Main Market Square. It has accommodations with air conditioning and free Wi-Fi.
Score from 1743 reviews Wonderful
Hotel Unicus is a modern boutique property in Kraków’s Old Town, just 230 yards from the Main Market Square. All air-conditioned rooms are beautifully designed and offer free Wi-Fi.
Score from 508 reviews Excellent
Europejski Hotel is located in central Kraków, just 10 minutes’ walk from the Main Market Square and 5 minutes' walk from Galeria Krakowska Shopping Centre and Kraków Główny Railway Station.
Score from 716 reviews Excellent
Great place well worth a visit, recommend you pay a little extra on the tours for the guide i.e. Auschwitz and Shindlers factory you wont be let down.
Location very close to Old Town.Bedroom was a nice size ,and the breakfast was excellent
Preferred choice still water in the bedroom,rather than gas water.
The hotel is so clean that was the very first thing we noticed The staff was very helpful, we arrived very late and had a very early start the morning after and they prepared a packed lunch for our trip Breakfast was fair just not my cup of tea but was a warm and cold chooses which is good Its less then a 10 minute walk from the old town and there are shops just up the street
The trams are nice outside your room and start at around 6am if your a light sleeper it could be a problem and the church or castle (not sure where it was coming from) rang bells at 6am which woke me but this hasnt put me off and ill be booking here again when we go back
Having stayed here twice before we new what to expect. The location is perfect for sightseeing and the rooms though small are warm and comfortable.
Everything. The staff were helpful and friendly. The room was 'snug' but very comfortable. The breakfast was extremely varied with 30-something different things to choose from. Served with REAL coffee from a machine that uses coffee beans (normally the worst thing about hotels). A very simple WiFi system that actually worked when you wanted to use it.
clean and warm, spacious room, good location
breakfast very poor, didnt seem to be refreshed once put out, beds small, curtain not big enough for window
loved the location staff spoke good English and dealt with any issues that arose in a prompt professional manor. they are going through a re vamp and soon it will look amazing. good value for money
the bed was very old.and too soft. the Bar was extortionate with their prices. breakfast average
Excellent breakfast, nice cosy bar for the evening.
Bed set against the wall, very difficult to get in and out of without disturbing partner.
Food, drinks, staff, facilities and location were excellent. The breakfast choices were brilliant, so much choice! Staff also expended our check out free of charge as our flight was very late homr that night and for free.
The bed pillows weren't great.
staff were friendly,hotel very short walking distance to old square and wawel castle.Room service daily.If you require taxi servcice ask for Marik(not sure if spelt name correctly) but very helpful and reasonably priced,would definitely use this hotel again.
could have had a wider choice of what was on offer on the menu but apart from that nothung elsr
Great location on the very fringe of the old town. Do ask for a room that isn't opening to the main road to avoid tram noise. Breakfast was acceptable for the price paid and available from 7am to 10am.
Easy to drive to, close to old town and good facilities. Very helpful and friendly staff.
Elevator stops between floors, so you have to carry luggage up some stairs. Parking comparatively expensive but off set by the value of the room.
Very centerel to every thing
Cant say all great loved all
Could have done with a kettle for tea or coffee in room.
Everything was great! The hotel was in the perfect location, the WiFi was great, the staff was really friendly, and the services were wonderful! They arranged drivers for us to the aiport, Oskar Schindler's Factory and Auschwitz. The drivers were excellent and affordable. I would definitely stay here again!
Proximity to Old Town
best western is a great hotel positioned extremley well to the centre of krakow nice rooms and excelent staff allways on hand to help there was a group of 13 of us and we all will be back .
wifi was not as good as it could have been but it didnt stop us enjoying our stay .
Great hotel, convenient, good location, warm, friendly, nothing too much trouble,
If I were being really picky all I could mention is that the breakfast's were not for me, but certainly did not spoil anything for me and would stay there again.
all was good no complaints
having to go back home
Location is perfect for the main square. Only 3 minute walk.
Rooms at the front of the hotel are a bit noisy due to the trams and they start very early in the morning. Ask for a room at the back.
Location was excellent, less than 5 minutes walk from main square in Krakow and close to all amenities. Breakfast very good and staff all very helpful. Would definitely consider staying again if in the area.
Standard rooms extremely small, although had everything you need. Would be difficult if you had a lot of luggage to find space for everything. Make sure when you book you ask for a quiet room at the back of the building unless you can sleep through anything, the first room we were given was at the front and the noise of the trams stopping right outside the hotel were extremely loud. We asked for an alternative room and the girl at reception was very helpful and said that although they didnt have anything that night they could move us next day which they did without any problem.
Room was a bit small, all others seemed to be twice the size! Avoid 324.
Such friendly and helpful staff! Great location and breakfast was good. Enjoyed our stay very much!
The location of the hotel is fantastic, within walking distance of all the city centre attractions and also Wawel Hill, Jewish Quarter etc.
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