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Św. Gertrudy 6, Old Town, 31-046 Krakow, Poland – Show map
Excellent location – rated 9/10! (score from 930 reviews)
Rated by guests after their stay at Best Western Krakow Old Town.
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826 properties in Krakow
Including hotels, apartments, villas and more.
934 verified reviews
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Best Western Krakow Old Town's staff speaks: Polish, English
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Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs PLN 50 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 930 reviews
Value for money
Show reviews from:
The Campanile Cracovie features accommodations in the heart of Krakow’s Old Town, by the Planty Park.
Score from 873 reviews Very good
The Columbus Hotel is in Krakow’s Kazimierz District, just 320 yards from the Tempel (Temple) Synagogue. It provides air-conditioned rooms with free internet access.
Score from 920 reviews Wonderful
Europejski Hotel is in central Krakow, just a 10-minute walk from the Main Market Square and a 5-minute walk from Galeria Krakowska Shopping Center and Krakow Główny Train Station.
Score from 804 reviews Excellent
The modern and stylish Puro Krakow is just over half a mile from the beautiful Main Market Square. It has accommodations with air conditioning and free Wi-Fi.
Score from 1646 reviews Wonderful
No stay first night it was fullbooked.
We always had to ask for coffee/sugar and milk in our room. They were never topped up daily. Trams passed in front of hotel - a bit noisy if you open windows.
Central location and excellent rooms - clean.
Bit pricy for Poland, but for 1 night, can't moan, as location fab, if you have limited time.
Location seconds from the main square I slept like a baby in the bed Staff really helpful
Coffee sugar and creamer not always available but reception were always ready to help out.
There was one male receptìonist who was very kind and helpful, by the name of Gregor. Always ready to help!
my only minor complaint would be the bar closing at eleven
i liked the choice at breakfast the cleanliness was spot on overall an enjoyable stay
Helpful staff. Good location. Quiet and peaceful
Would of liked to have own coffee maker in room
everything. Every single staff member was helpful and pleasant at all times.
The location and the facilities
This location is a brief walk from the main square in Old Town. Shops and restaurants are easily accessible.
Would have liked s swimming pool
The location was fab and the staff very welcoming
The hotel was only a couple on minutes walk from the centre which has an amazing choice of restaurants, coffee shops and shops and excellent value for money.
not attractive restaurant, but there are many nearby
I received a nice room in the "Jazz" area, really nice, cozy, cool, elegant, very clean. Very friendly staff and a very good position at 5 minutes walk from the Marketplace... fantastic location. I will come again :)
Dining Room staff, some lazy and quite rude. Tables not cleared. The food is catered for the Polish not the visitors.
Comfy beds, reception staff friendly. Free WIFI.
Could not order food or drink after 23.00
The staff on the front desk.
The comfort of our room was great . The hotel was in a great position had a lovely stay at this hotel
After the check in at reception, the staff member who showed me the room was not that friendly and did not even help me to bring my luggage up the stairs... quite not a good impression when I arrived.
one morning total failure of the hot water system
Location, surroundings,atmosphere within the town
One night is not a valid statistic, but clean, with an excellent breakfast. Expensive compared to similar properties but a "safe bet"
The staff were very helpful and the hotel was nice and clean.There was nice beer on draft but it did run out.
We couldn´t sleep for the first two nights because the room was not properly isolated and you could hear the tram and people screaming outside. No help in reception.
The nasty staff and meanness of the hotel even when we were not to blame for the change in our plans.
Nothing because we booked for a weekend trip but was disappointed to find we could not go because of an airline strike. Our tour to the concentration camp was refunded, the airline refunded our tickets but the hotel was rude and quite nasty when we tried to get a refund or change the booking to another weekend. Very bad customer service hence when we do get to Krakow we won't be staying there.
Wish we had longer to stay!
Immaculate hotel situation perfect to Kraków town square. Great staff
location, Staff, value for money and breakfast...
Little be noice frome the street with tram
Parking, breakfest, staff
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