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Św. Gertrudy 6, Old Town, 31-046 Krakow, Poland – Show map
Excellent location – rated 9.1/10! (score from 824 reviews)
Rated by guests after their stay at Best Western Krakow Old Town.
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719 properties in Krakow
Including hotels, apartments, villas and more.
824 verified reviews
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Best Western Krakow Old Town's staff speaks: Polish, English
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Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs PLN 50 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 824 reviews
Value for money
Show reviews from:
The 3-star Hotel Wielopole is located a 5 minute walk from Kraków’s Main Market Square. Its rooms offer tea/coffee facilities and free Wi-Fi. In the morning a varied breakfast is served.
Score from 755 reviews Excellent
The Campanile Cracovie features accommodations in the heart of Krakow’s Old Town, by the Planty Park.
Score from 758 reviews Very good
The historic Hotel Polonia is in the Old Town Kraków, just 0.4 miles from Main Market Square. City’s main train station, Kraków, Główny, is only a 5 minute walk away.
Score from 908 reviews Very good
Conveniently just over a quarter mile from Wawel Royal Castle and half a mile from Krakow’s Main Market Square and Old Town, Hotel Benefis features free Wi-Fi and a flat-screen TV.
Score from 568 reviews Wonderful
Food, drinks, staff, facilities and location were excellent. The breakfast choices were brilliant, so much choice! Staff also expended our check out free of charge as our flight was very late homr that night and for free.
The bed pillows weren't great.
staff were friendly,hotel very short walking distance to old square and wawel castle.Room service daily.If you require taxi servcice ask for Marik(not sure if spelt name correctly) but very helpful and reasonably priced,would definitely use this hotel again.
could have had a wider choice of what was on offer on the menu but apart from that nothung elsr
Great location on the very fringe of the old town. Do ask for a room that isn't opening to the main road to avoid tram noise. Breakfast was acceptable for the price paid and available from 7am to 10am.
Easy to drive to, close to old town and good facilities. Very helpful and friendly staff.
Elevator stops between floors, so you have to carry luggage up some stairs. Parking comparatively expensive but off set by the value of the room.
Very centerel to every thing
Cant say all great loved all
Could have done with a kettle for tea or coffee in room.
Everything was great! The hotel was in the perfect location, the WiFi was great, the staff was really friendly, and the services were wonderful! They arranged drivers for us to the aiport, Oskar Schindler's Factory and Auschwitz. The drivers were excellent and affordable. I would definitely stay here again!
Proximity to Old Town
best western is a great hotel positioned extremley well to the centre of krakow nice rooms and excelent staff allways on hand to help there was a group of 13 of us and we all will be back .
wifi was not as good as it could have been but it didnt stop us enjoying our stay .
Great hotel, convenient, good location, warm, friendly, nothing too much trouble,
If I were being really picky all I could mention is that the breakfast's were not for me, but certainly did not spoil anything for me and would stay there again.
all was good no complaints
having to go back home
Location is perfect for the main square. Only 3 minute walk.
Rooms at the front of the hotel are a bit noisy due to the trams and they start very early in the morning. Ask for a room at the back.
Location was excellent, less than 5 minutes walk from main square in Krakow and close to all amenities. Breakfast very good and staff all very helpful. Would definitely consider staying again if in the area.
Standard rooms extremely small, although had everything you need. Would be difficult if you had a lot of luggage to find space for everything. Make sure when you book you ask for a quiet room at the back of the building unless you can sleep through anything, the first room we were given was at the front and the noise of the trams stopping right outside the hotel were extremely loud. We asked for an alternative room and the girl at reception was very helpful and said that although they didnt have anything that night they could move us next day which they did without any problem.
Room was a bit small, all others seemed to be twice the size! Avoid 324.
Such friendly and helpful staff! Great location and breakfast was good. Enjoyed our stay very much!
The location of the hotel is fantastic, within walking distance of all the city centre attractions and also Wawel Hill, Jewish Quarter etc.
Everything was very good, excellent staff, brilliant location and a very clean comfortable hotel and the breakfast was always hot and fresh
would highly recommend this hotel and will stay again
Great food and service, the staff were excellent and professional, and the room was comfortable and clean. The location was perfect for getting around the town and the reception staff were very helpful organising taxis or tours.
Too small room, uncomfortable bed.
curtains only just fitted the window, therefore room not dark at night due to light from outside entering the room.
Location was just right. Easy access to the old town plus it was within easy walking distance of Wawel castle, the old Jewish Quarter and Ghetto plus Schindlers factory. Additionally, if you don't want to walk, there is an excellent tram system that stops nearby. The hotel breakfast was ok, but using the toaster tended to trip the entire electric system. The hotel has a reasonable looking dinner menu too, but we didn't get the chance to try it.
There are three grades of room. Don't book the lowest grade, if there are two of you, as it is only suitable for comfortable single occupancy.
The location was excellent as were the staff.
Unfortunately there were noisy guests in the corridors on our first night. The 2nd and 3rd nights there were loud voices for long periods of time beneath our window. On the 2nd night this was at 3am.
good location and lovely staff
originally we were given a room at the front of the hotel which overlooked a park but unfortunately there was a tram line between the park and the hotel which was very noisy. We moved to the back which was much better.
Very small room, small single bed even though I requested a double. No still water available in the room. Breakfast choices were very poor
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