Sheraton Kraków Hotel  

Lage war gut Fitnessraum gut

Wellness miserabel, 4 Liegen, wenn bestzt kann mann stehen!!!! Mini Pool Altbacken kein Mineralwasser als Begrüßung gratis (5*)

Sehr komfortable Zimmerausstattung,grosse beqeme Betten,ruhige Lage,gute Gastronomie,aufmerksames Personal, in unsrem Fall sehr gutes preis-leistungsverhältnis

Recht teure Garage, kein Wifi auf den Zimmern

Es hat alles gepasst!

Frühstückbuffet, Bett

Fenster nicht sind nicht zu öffnen, kein Raucherbereich beim Frühstück, Kaffee+ Zigarette vor dem Hotel??

Hotel ist sehr zentral

Das Hotel sollte nicht unter - Haustiere erlaubt - gefuehrt werden. Der Aufpreis fuer den Hund stellte sich als nicht unerheblich raus und der Hund war nirgends im Hotel ausser im Zimmer erlaubt. Auch nicht im Aussenbereich auf der Terrasse. So haette ich das Hotel nie gebucht. Nach einem intensiven Reklamationsgespraech wurde der Aufpreis erlassen.

Einrichtung

könnte Kinderfreundlicher sein

Good location. Very friendly and helpful staff.

Food and drink expensive. We only found out the day before we left that we could have upgraded on a special offer which we would have availed of. Perhaps these offers could be displayed on a notice board.

Breakfast expensive food sometimes cold.

Amazing view from windows towards Wawel, excellent service and personnel, big Atrium, comfort no smoking rooms.

There was no any playground for children. Price for breakfast differed from the prices noted in the description of the hotel on booking.com. Expensive WiFi.

Everything about the Sheraton hotel was excellent. The staff were very helpful and accommodating in every manner. The hotel is beautiful and spacious. I loved the very comfy bed. I was staying along with a friend in a twin room and the single beds were huge. The ensuite was of a high standard and the tea and coffee facilities were very welcome. The room was made up beautifully each day when we were out and about. We made use of the sauna and pool area which was very relaxing. Could do with a few more seats around the pool. I had a massage which was excellent. Overall I highly recommend this hotel and would be tempted to visit krakow again simply to get staying in the Sheraton.

The hotel staff were extremely friendly and could not do enough to make you feel welcome. The hotel was beautifully decorated for Christmas and there was a lovely warm atmosphere. One function room was closed for redecoration but the food and service available was excellent. The hotel arranged our pick up and drop off at the airport and this went very smoothly taking any stress out of the situation. Would highly recommend this hotel and will cetainly go back again myself.

Friendly staff very professional

Relatively expensive compared to rest of Krakow