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Sheraton Kraków HotelPowiśle 7, Stare Miasto, 31-101 Kraków (Show map)
Superb,
Score from 352 reviews
“ Everything! Staff are amazing! ”
Noel,
Dublin
This 5-star hotel is located 40 metres from the Vistula River and an 8-minute walk of the Wawel Royal Castle. It features luxurious rooms, high-class service and modern recreational facilities. All air-conditioned rooms at the Sheraton Kraków Hotel are spacious and classically furnished. Each comes with tea and coffee-making facilities and a flat-screen TV with satellite channels. Breakfast and Mediterranean dishes are served at the hotel restaurant, the Olive, which is housed in an impressive hall with a glass roof. Guests can enjoy a cocktail at the Qube Vodka Bar or try Tex-Mex dishes at Some Place Else Bar. The Sheraton Kraków features an indoor swimming pool, sauna and fitness centre. Front desk staff is available 24 hours a day and can arrange concierge services. Sheraton Kraków Hotel is located just 900 metres from the beautiful Main Market Square. Kazimierz Jewish District is only a 12-minute walk away. Hotel Rooms: 232, Hotel Chain: Sheraton. The most recent booking for this hotel was made on 25 May at 11:59 from Russia.
GeneralRestaurant, Bar, 24-hour front desk, Newspapers, Garden, Non-smoking rooms, Facilities for disabled guests, Lift/elevator, Safety deposit box, Heating, Luggage storage, Air conditioning, Restaurant (à la carte) ActivitiesSauna, Fitness centre, Massage, Cycling, Indoor pool, Indoor pool (all year) ServicesRoom service, Meeting/banquet facilities, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Souvenirs/gift shop, Bicycle rental, Shoeshine, Tour desk, Fax/photocopying, Ticket service, ATM/cash machine on site, Concierge service
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Total Hotel Score:9.1
Based on 352 reviews Guest reviews are written by our customers after their stay at Sheraton Kraków Hotel. |
Score breakdown
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Score filter |
Has Sheraton Kraków Hotel always scored 9.1?
See the average scores awarded by guests over the past 12 months.
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Vijay
Mature couple
South Africa,
South Africa
May 22, 2013
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The softest beds in the world Parking fees
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9.2 |
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Ruth
Young couple
Liverpool,
United Kingdom
May 21, 2013
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Everything was perfect!! Booked for my finances birthday and what an amazing time we had!! From the pick up at the airport in a Sheraton Mercedes limousine to the very end we were very impressed indeed!! Thanks for a wonderful stay see you again soon xx Breakfast was a bit cold Shower needed fixing in our room
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10 |
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John
Mature couple
Seascale, Cumbria,
United Kingdom
May 5, 2013
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Beds were very comfortable. Good sized rooms with all you would expect in a 5 star hotel. Ideally situated within reach of old town in just a few minutes walk. Everything is accessible from here, nice walk along the river, what more could you ask. Very helpful staff - spot on. Nothing !
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10 |
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John
Family with older children
Swansea.,
United Kingdom
May 5, 2013
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Loved the situation next to the River and adjacent to Warwel Castle. The inside of the hotel is beautiful we had a Club Room with a wonderful view of river, we also had use of the Club Lounge with its super nibbles and drinks. The staff and meals were excellent, highly recommended. No complaints.
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9.6 |
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Seamus
Family with young children
Tramore,
Ireland
May 3, 2013
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Great location, beautiful hotel and friendly staff that were very accommodating .
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10 |
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R
Group of friends
Milton Keynes,
United Kingdom
April 30, 2013
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Staff are friendly and helpful! Luxury hotel with good food! Club Lounge has got good selection of Wine and Spirits. Overall, pleasure to stay in this Hotel!
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9.2 |
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Mark
Mature couple
st albans,
United Kingdom
April 25, 2013
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SUCH FRIENDLY STAFF and wonderful Club Rooms. Breakfasts were excellent and we were very surprised at the quality of the lunch also. Club Lounge was an excellent idea. The hotel could provide more than 2 complementary bikes for use of guests
1 of 1 people found this review helpful, did you?
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10 |
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Igor
Mature couple
Moscow,
Russia
April 25, 2013
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It was very comfortable to live in hotel We mistakenly booked a room for two days, but when we arrived to the hotel charged us more for the third day than the first two days
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7.9 |
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Wesley
Family with older children
Grimsby,
United Kingdom
April 24, 2013
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Everything Nothing to dislike
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10 |
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Fionnuala
Young couple
Dublin,
Ireland
April 24, 2013
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The Staff were super friendly & helpful. The rooms were spacious and comfortable. The location was beautiful. Everything was great! nothing
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10 |
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Jeffrey
Group of friends
FERRYHILL,
United Kingdom
April 22, 2013
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Central to all amenities, staff were excellent, friendly and went that one step extra for guests. Facilities were excellent and sports bar great for catching all the live sport. Fantastic hotel.
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10 |
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Colleen
Mature couple
cleveland,
United Kingdom
April 17, 2013
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As we requested a river view, on arrival we realised that we did not get room with this so notified reception and it was sorted out.
1 of 1 people found this review helpful, did you?
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10 |
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Andriy
Family with young children
Lviv,
Ukraine
April 17, 2013
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Very good. Excelent location. We must pay for Internet
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9.2 |
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Geoffrey
Group of friends
armagh,
United Kingdom
April 7, 2013
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Rooms Inexperienced bar staff
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9.6 |
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Philomena
Family with older children
Bolton,
United Kingdom
April 4, 2013
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Very relaxed atmosphere .we enjoyed a drink in the bar in lovely surroundings and excellent bar staff.
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10 |
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Miriam
Young couple
Co Cork,
Ireland
April 3, 2013
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liked that the staff were so friendly and helpful. Nice big comfy beds. Rooms spacious. Efficiently run car service all the english speaking channels were news update channels, one film channel with continuous badly rated movies. No jacuzzi for a five star hotel. Not a great selection of food in the restaurant.
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7.9 |
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Edilberto
Group of friends
Helsinki,
Finland
April 3, 2013
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- Good view of Wawel castle and the lake - Good proximity to city center and tourist spots - Good facilities, looks well maintained - Friendly staff - Quite and safe vicinity. - Big bed - Ice dispenser on each floor is a great idea! - bed sheet is not so clean. There were some stains under the pillows. Other than that, all other sheets and linens are okay though. - not enough waiting seats in the lobby so we were standing most of the time while waiting for our friends to be ready.
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7.9 |
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Martin
Mature couple
Warsaw,
Poland
April 3, 2013
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Excellent service and food N/A
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10 |
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John
Group of friends
Stoke-on-Trent,
United Kingdom
March 27, 2013
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This is a Fantastic Hotel. The Staff were brilliant, very efficient, attentive and polite. The service was first class, the food was excellent. All the public areas were comfortable great to just sit relax and have a coffee. The sports bar was a fun place to be with great service. This is a top end 5* Hotel and I will be returning.
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10 |
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Zbigniew
Group of friends
BIALYSTOK,
Poland
March 14, 2013
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Everything was excellent. Really nice staff Nothing
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10 |
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Noel
Young couple
Dublin,
Ireland
March 8, 2013
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Everything! Staff are amazing! Nothing!
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10 |
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Fiona
Young couple
Leicester,
United Kingdom
March 8, 2013
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Luxuious! Nothing!
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10 |
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Paul
Mature couple
preston,
United Kingdom
March 7, 2013
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Rooms. Club lounge. Breakfast. Bed. Service. Nothing.
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9.6 |
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Helen
Group of friends
Walkerburn,
United Kingdom
February 20, 2013
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Beautiful hotel with trees growing in the dining /lounge area. Friendly efficient staff, at every level, made my stay really enjoyable. Room had a wonderful view over the river. Food was delicious. There was not one thing I did not like. congratulations to the manager for doing such a great job.
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10 |
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Anton
Young couple
Moscow,
Russia
February 20, 2013
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Very friendly personell, which is ready to help even in comparison with other hotels of high standards! There is no free internet in the rooms.
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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