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Powiśle 7, Old Town, 31-101 Krakow, Poland – Show map
Excellent location – rated 9.4/10! (score from 623 reviews)
Rated by guests after their stay at Sheraton Kraków Hotel.
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719 properties in Krakow
Including hotels, apartments, villas and more.
623 verified reviews
They speak your language!
Sheraton Kraków Hotel's staff speaks: Russian, Polish, Dutch, Italian, French, Spanish, English, German
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Cycling, Sauna, Fitness Center, Massage, Indoor Pool, Indoor Pool (all year), Bicycle Rental
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu
Wired internet is available in the hotel rooms and costs PLN 59 per 24 hours.
WiFi is available in the hotel rooms and costs PLN 59 per 24 hours.
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs PLN 75 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
Russian, Polish, Dutch, Italian, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 13 years stay free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One child from 0 to 18 years is charged PLN 140.40 per person per night in an extra bed.
One adult is charged PLN 140.40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 623 reviews
Value for money
Show reviews from:
Kossak is a designer hotel in the center of Kraków, offering chic, contemporary rooms with free Wi-Fi and air conditioning. There is also a sauna and a fitness center.
Score from 400 reviews Wonderful
Right by Krakow’s historic Jewish Quarter of Kazimierz, Metropolitan Boutique Hotel is about half a mile from the Old Town and the Wawel Royal Castle.
Score from 1393 reviews Wonderful
The elegant, 4-star Queen Boutique Hotel is located between Krakow’s Old Town and Kazimierz district, just under half a mile from the Wawel Castle.
Score from 513 reviews Wonderful
Radisson Blu is a 5-star hotel, just a 7-minute walk from Krakow’s Main Market Square and the Royal Wawel Castle. It features spacious and air-conditioned rooms with free Wi-Fi.
Score from 324 reviews Very good
Staff was fantastic. Room was great. There were actually 2 beds in a double room instead of one bed..The stay was great!!
The wifi was expensive
Friendly helpful staff, clean hotel, great location. Nothing was to much trouble
The Sheratons we have stayed at have been consistently good, the Krakow Sheraton is in an excellent position, within easy walking distance of the main square, castle and with river walks. The staff were all helpful and friendly, the food is excellent although eating in Krakow itself is cheaper and there are some very good restaurants to choose from. We are regular visitors to Krakow and have stayed in two 5* hotels in the centre but decided on the Sheraton this time, we will certainly make it our regular stopover.
We had to leave for home!
I liked the space and how immaculate the hotel was throughout. The staff on reception and in the fantastic bars were extremely professional and friendly. Highly recommended by my group of five. Sheraton "We Salute You"
I cannot complain on anything and normally there is always something to moan about
Friendly staff, attentive to every need...
Not having WiFi in the room was a drag!
Fantastic hotel - the best, most helpful and supportive staff. Quality rooms and facilities, comfortable beds, perfect quiet location. Superb
The pool was very cold.
Hotel was excellent good location just 10 mins walk to center , good breakfast, good bars, and leisure facilities
Porter Jan, always smiling,helpful.
Nothing to dislike
Great roof top bar has great views. Beds are very big and comfortable and all staff very good.
Staff were friendly and helpful and really went out of their way to make sure my stay was enjoyable. The hotel itself was fantastic, very clean and well maintained and the convenience of having so many amenities under one roof was a big plus. The hotel food and drink was superb and worth every penny. My room was more than i expected for the price i paid, with a stunning view overlooking the river and room service were very efficient and thorough without being at all invasive.
Cannot fault my stay at all. Thoroughly enjoyed it
Lovely hotel and location, good staff and helpful
Room size was a lot smaller than expected, unlike other European style hotels similar to usa charged for breakfast which ultimately for price will mean would stay elsewhere in future. Very much prefer hotels where breakfast included and don't feel excessively charged for every little extra. Nice hotel but for price would advise staying elsewhere, if prices come down then good place to stay.
Wifi Shud b free for all rooms
Great location, extremely accommodating staff and excellent service, rooftop terrace is lovely, good choice of food and drink, staff very helpful and friendly
Wifi is only free in some common areas. I think it should be free for guests in their bedrooms. Rooftop bar and olive restaurant are quite pricey compared to lots of bars and restaurants nearby, but both are very nice.
Great to come out of the hotel in the morning and go for a run along Wisla. Easy to reach by car, Close to attractions, but nevertheless calm location. Beautiful rooms, nice breakfast buffet, and very helpful staff at the door.
Condescending female receptionist at night shift, who made us feel unwelcome in spite of positive approach from our side. Thankfully this comment applies only to one, and seemed to be an exception, as all other staff was very friendly.
excellent service second to none .
Great location, walking distance to Wawel, Old Town etc. Close to Vistula river, clean and quiet rooms. Very friendly staff at first. Excellent roof bar location with one of the best view in town.
Typical American breakfast. I was expecting more local, great Polish food. We were late ( half an hour ) at the check out time, even that the stuff should provide nice atmosphere till the end .
Every thing especially the service from the restaurant staff, they went above and beyond!
Don't use the hotel complimentary car. I wanted a cab and they said why not use the hotel car its complimentary. We did and when we got to the shopping centre i was told it was zl 70. If i took a cab it would have cost me zl 7. I felt they conned me and ripped me off.
I hated the fact that free wifi was not available in the guest rooms. A guest has either to be at the common places such as the lobbies or the roof top lounge
Loved everything, I'm already planning another trip with my partner and will definitely stay at the Sheraton.
Would have liked more tea bags and milk in the room.
excellent location, very comfortable room and very nice staff. One of the best hotels I have ever visited. Our stay was really delicious.
nothing to say
Helpful and friendly staff with outstanding ability with different languages. Well placed hotel,clean rooms,worth the money.
location, clean room, varied breakfast
expensive breakfast, small pool and relax zone, wet floor around pool (relatively dangerous)
Great hotel and great location. Try to get a room facing the river which is just a beautiful view.
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