Sheraton Kraków Hotel  

Hotel muito bem localizado, praticamente no centro da cidade, não sendo nescessario utilizar meios de transporte para locomoção. Excelente café da manhã. Hotel novo e imponente.

A única coisa negativa é o alto valor do café da manhã, apesar de ser excelente. Além disso o valor do frigo bar é bem alto. De resto o hotel é muito bom

From being picked up at the airport and being dropped off the Krakow Sheraton experience was second to none. In short the Krakow Sheraton is a stones throw from the castle and could be quite easily an extention, where you are treated like Royalty. It may seem over the top but believe me it is the only hotel where I would stay when visiting Krakow. The staff without exception catered for your every need and more.The gm and the Reservation manager even made time in their busy schedules to say hello, what more can I say but Dziekuje bardzo!!

We have stayed here before and loved it. Great quality hotel. Supposed to be 5 star but I would say more 4 star. Not that that matters it is still a lovely hotel in great location. You only really pay 4 star rates anyway. Be sure to get a Castle/river view. We will stay here again in April.

No bad points! Only the fact that it is more 4 star than 5. Still a great hotel in great location.

Quiet efficiency of the staff. Nothing was a problem. The location is excellent.

Traveling as a family group all our needs were taken care of.

Would have liked to have been on the same floor as daughter son- in -law and grandson.They were in a family room on floor three and we were on floor one. It would have been nice if we were adjoining.

Great location peaceful and relaxing

Because there was a packet of cigarettes in our room reception tried to charge me for smoking in the room which was not the case

Nice location, easily accessible, clean and comfortable. Helpful staff

Price of drinks too expensive. It was very hot in the hotel but the windows can't be opened to let any fresh air in.

Everything a1, superb hotel.

I have stayed now 3 times in the hotel and find it very comfortable and enjoyable to stay, staff are extremely helpful, efficient and professional. It was very gracious of the Hotel house manager to ensure our stay was comfortable. The front house porters were very helpful and the fact that I dealt with one person Monika Jelen via email made it more personalised, it would have been nice to meet this lady whilst we were staying at the hotel.

Location and facilities

Breakfast a bit pricey

Friendly staff, great location, beautifully designed, pleasant atmosphere.

Beautiful City, Fab Hotel, Location was great and staff extremely friendly and helpful. Arrived at 11.30am and there was no problem letting us into our rooms early. Rooms very spacious and spotless. Excellent organisation of Day Trips to the Salt Mines and Auschwitz. Didnt have Breakfast included in the price of the hotel, to add it was very expensive, but pleasant. Food was fab in the hotel bar, a little more expensive than the average over there. Only downfall was no residence bar, couldnt even get water at the reception after 12.00 am. But they would deliver room service for a nice fee ! But there is a 24hr supermarket across the street, and an ice machine on every floor.

No residence bar