Hotel Wielopole  

The service was just excellent. I do not think it was possible for me to ask for anything more. The staff was extremely friendly. They not only helped with the stay in the hotel but also helped us in arranging our trips in and around the city. They drew maps, wrote stations and bus stops and made reservations all on their own. This was in my opinion their best quality and I would love to be treated like that again. The rooms were very nice as well. Everything, I needed was there and the welcoming chocolates at bed side made me felt warm and special.

I might be the odd one out but I find it extremely difficult to sleep with too much light in the room. Sadly, the curtains were too thin and I would get up in the wee hours even when I did not want to. I did not ask for thicker curtains, maybe they could have solved my problem.

Good warm rooms. Excellent location and good helpfull staff. They organised our trips and taxis for our group of 12 without any problem.

Professional, smartly dressed, freindly, helpful staff, Excellent location, Very comfortatble rooms, modern decor, well maintanted. Excellent service. Good breafast selection considering the rpice of the hotel.

reception area a little to small but thta was no big issue.

My partner & I stayed at the Hotel Wielopole for 3 nights at the start of November. We initially drawn to this accommodation due to the very reasonable price, so weren't expecting too much. Well, we were more than pleasantly surprised when we arrived. The rooms were very modern & kept to a high standard. They were quite snug, but this wasn't a problem as you don't tend to spend lots of time in there. The staff were extremely helpful & spoke nearly perfect English & they were always on hand to offer their local knowledge. The location was ideal, about a 5-10 minute walk away friom the main square & all the ammenities, All in all we had a very enjoyable stay. Thank you Hotel Wielopole!

I can't criticise anything about the hotel personally, however breakfast here & apparantly in many other hotel's in Krakow is not necessarily what the bristish palate is use to. The food was absolutely adequate, there was ample selections of salads, bread & cheeses's, & we could always find something to eat, but it probably wasn't our favourite meal of the day. That said we were there to experience Poland, so why not embrace the food that they may typically eat for breakfast eh!

Great location. Nearby car parking.

Noisy at night due to nearby nightlife. Air conditioning worked only so-so, thus necessitating open windows and bother from noisy patrons late at night and early in the morning. No minibar.

Comfortable, spacious rooms with tea and coffee making facilities. Nice bathroom with power shower. Plentiful breakfast with a variety of fruits cheeses ham and eggs. Very polite and helpful staff who couldn't do enough for you, booking taxis giving directions etc. Beds very comfortable and spacious.

A bit noisy as its located above a night club which goes on through the night. Could have replenished the toiletries. Although the breakfast was plentiful the eggs were left for a long time and rather grey in appearance. We did return to find the contents of the waste bin left in the room. Could have had water, tea and coffee replenished as well.

The hotel was very clean, conveniently situated. the staff had superb english and were very polite and helpful.

The hotel was well located and extremely clean. They offered a good breakfast choice and the staff were polite and helpful at all times.

The bar/restaurant lacked a little character.

A good hotel in a great location very close to market square and not expensive.The staff are very helpfull and friendly.

Very Good for budget leisure

Service, reception was very nice, friendly and helpful. Rooms clean, cosy and well-equipped.

To soft mattress on the bed and to parts of it were not connected with each other so they were moving apart.

The hotel was incredibly good value for money and very centrally located. You could walk to the Old town, the Castle, the Jewish Quarter and the main train station (and thus the shuttle train to the airport) all within a few minutes. The reception staff were very friendly and helpful and they had surprised us with a complimentary bottle of local cherry vodka in our room as it was my partners 30th Birthday. The room and bathroom were more than adequate (and very good for the price). This hotel was alot better than a more expensive "top end" hotel we had stayed in during a different visit to Krakow.