Hotel Wit Stwosz  

Excellent location for short city breaks, close to main square in old town and well situated if you are arriving by train or airport train via main station. Good breakfast in a medieval underground setting.

main door closes at 23:00 in the evening. after that, you need to ring the bell.

Reception staff were very helpful and efficient, extremely pleasant, and spoke excellent English. Rooms (and hotel generally) were nicely decorated. Good lighting in the room. Bathroom was very clean, modern and tastefully furnished, and the shower was hot and powerful. It was a very pleasant room.

The television in the room was very small - very difficult to watch when in bed. An armchair to sit in would be good (only options were sitting at the desk or on the bed). Although the skylight was very good and provided plenty of natural light, the lack of a window to actually look out of felt a little strange. However, this was not a problem at night, and I was usually out during the day, so perhaps it's not as important as I first thought.

We checked out on the 1st of January and asked for a taxi to the airport. The receptionist on duty called a non official taxi and when we turned up at the airport the taxi driver asked us for 95 zloty (almost 24 euros) whereas when we came from the airport to the city , at our arrival in Krakow, the official taxi asked for 47 zloty – exactly half the price. A disgusting smell came from the bathroom. It was really strong when you got into the room after having being out in the fresh air, even though you could sniff it even if you have staYed dint the room for a long time.

Perfect situation. Very quiet.We had a huge room up in the eaves that was not luxurious but V.pleasing. Staff really sweet and helpful.Great breakfast-a real feast.

Excellent.

Good location. Very pleasant staff

Very good location - the hotel is situated in the very Old Town. Rooms are bright and good equiped. Lift to the 3rd floor - I had a small room at the 4th floor (attic) so I had to use the stairs (from 3rd to 4th) but it was no problem for me :) Breakfast included.

The reception desk is open 24h, but the main door to the hotel are closed from 11p.M. - so if you come later you just have to ring the bell :)

Helpfulness of staff

Difficulty of checking out when the online credit card system failed to operate and cash had to be found quickly.

Great location, friendly staff

хорошее месторасположение. приветливый персонал. просторный номер в старинном здании. хороший интернет.

скудный завтрак. простоватенький интерьер. сантехника так себе. дорогая парковка в другом отеле. под окнами пешеходная улица, шум с которой слышен до глубокой ночи. сложно подъехать на машине.

Doskonała lokalizacja tuż obok Rynku Głównego, świetna jakość obsługi, doskonały stosunek jakości do ceny. Czyste I zadbane pokoje.

Winda

Za mało wieszaków w łazience

Jeg likte best og ble imponert over resepsjonspersonalets service og hyggelige form. Ikke påtatt men en personlighet som er beundringsverdig.