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Acacia Boutique Hotel
8 Taft Street Condado, Condado, 00911 San Juan – Show map
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84 properties in San Juan
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272 verified reviews
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Acacia Boutique Hotel's staff speak: Spanish, English
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Terrace, Sun Deck
Solarium, Hot Tub
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is needed) and costs USD 10 per day.
Room Service, Tour Desk, Concierge Service, Daily Housekeeping, Honeymoon Suite
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Soundproof Rooms, Air Conditioning, Adults Only
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 11 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Acacia Boutique Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please contact hotel to inform of estimated time of arrival.
Parking lot can only accommodate compact cars.
Limited parking is available at Wind Chimes, Acacia Boutique Hotel's sister hotel, for USD 10.00 per night. Guests must reserve parking before arrival.
Pets up to 35 pounds are allowed and must be caged when guests are not present in the rooms. Please contact the hotel for further details.
Based on 272 reviews
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We stayed last week for one night in 308. Delightful room, cotton duvet, comfortable pillows, good AC. Great front desk (Aida), fun servers in restaurant, etc. We were confident about another night this weekend after our cruise. How things change. In 308 with that staff? Good to excellent.
Tonight in 304 with a threadbare polyester coverlet, 2 fiberfill "shams" and two flat as a pancake pillows. A request for other pillows yielded "no more in hotel" from the not helpful front desk person. If we had this room last weekend, we would not have come back.
The room was amazing the staff was friendly and welcoming, the jacuzzi was fabulous, the restaurant was breath taking the best experience we had in Puerto Rico.
We liked this hotel a lot! We like to hang with locals rather than tourists. So this was perfect for us. Right on the cusp of tourist downtown and local downtown. Our Room was small but beautiful. We don't need much because we're not there often anyway. It's Right on the beach in a quiet section which was also nice. Hot tub was the biggest we've ever seen! Staff was very friendly and accommodating. They made excellent restaurant suggestions. We went to all they told us about and they were all excellent. Will definitely stay there again!
No elevator or anyone to help with bags. If you have a car (as we did), parking is terrible and so is driving down the single file two-way street.
The hotel is located steps from the beach and the hotel inspires a romantic enviroment.
Hard to locate parking
The Jacuzzi was nice, and the complimentary towels for the beach. The staff was very helpful.
I hated the fact that our room, was just a bedroom. There was no closet, iron, refrigerator or microwave. The taxes are about $100 more added to the room once you check-in.
secluded beach beautiful hot tub fabulous restaurant excellent decor and lighting friendly and helpful staff romantic private
not for kids, nothing around to entertain them
There is no better place to stay in terms of location. Right on the beach and almost no one else around. The hotel is small so you don't have to deal with large crowds. The staff and cleaning crew were super nice. It's also a short drive to Old San Juan and the airport.
The hotel could use a new coat of paint and maybe throw out the bed skirts. They don't really have parking, but we were able to find parking close by.
Cable TV kept fading in and out. I called front desk and young lady suggested that I turn the cable box on and off. I shouldn't have to do that but I did, and it did not fix the problem. I would like an adjustment on my bill.
I liked the excellent location. Very beautiful hotel,very quiet, very clean. The staff was really nice and friendly. Highly recommended.
The wi-fi was poor. My tablet was connecting and disconnecting most of the time. Parking is an issue if bringing a car since the available spaces are very limited and have to be reserved.
Hotel is nicely maintained..Clean, nice decor and comfortable. These are things I like: Decoration - cute place and well maintained. Hot tub - This is NICE!! No doubt about it. It is well made, large and feels almost like a long pool. Not extremely hot but nice. I think it's beautiful. Beach access - Very close to the beach. Final Word: I would recommend this place with reservations. One: if you don't need to be close main Condado area and just want to enjoy the beach. Two: not driving in with your own car because parking in San Juan is a nuisance.
No parking. If you are arriving in a car, they basically say "Good Luck". Which is horrible because this away from the Condado and it's mainly residential living. The host said: if there is a yellow curb, don't park or you will get ticketed. I didn't like that one bit. I ended up parking a couple blocks away.. I got lucky. And when did official check in times at hotels become 4pm? That is outrageous. Hotels are really abusing check-in times. We ended up going to Old San Juan and did a check late in the afternoon around 3pm which was ok. Distance from the Condado - I found the distance to be an issue. It may not be an issue for many people. I prefer to be in the middle of everything and the Acacia is definitely not. The host assured me it was a safe neighborhood which it seemed like it was. AC in the room - hotel room was nice and cool but we couldn't find a way to lower it. It's a minor gripe but still a problem. WiFi - is a problem with most hotels. Spotty reception, which is why i bring my portable broadband.
Staff was very nice and inviting. Hotel is quite and in a good location, just off the beaten path enough to be quaint- about a 10min walk to downtown.
The Pool/spa is only a meter deep but very relaxing.
No elevator, neighborhood didn't feel all that friendly - ours was just an overnight stop- so probably just stay at airport next time
The beach and staff at the front desk were very helpful.
Service in restaurant was terrible. It took forever to get our food.
I loved the location & convenience to everything. The staff was nice, friendly & helped plan all activities & ways to get around.
I would have liked a better wifi connection as well as another option for dining other than Niche. Niche was very good, but a little expensive & a small continental breakfast option with coffee & bagels would have been fantastic option to have.
Difficult to find someone at check-in desk. Housekeeping was slow and superficial.
Location, small size, friendly staff, cleanliness, price, tiled floors for getting sand off easy, small sun-pool on the 2nd floor... :)
Lobby is freezing and no late check outs permitted
I am so glad I picked this place compared to a resort. It was more personable plus I loved the architecture and decor of this place. It felt good knowing I spent money on a local stay rather than the hilton or Marriott. We didnt spend a ton of time at the hotel as we went to the beach and old san juan day trips. The tv was good (remote not so much-but who comes to Puerto Rico for tv), bed was good and shower was good and the roominess was perfect.
We did not eat at niche at all (the hotels restaurant) seemed over price and we really wanted to try lots of local places to eat. You do have to walk to get to the restaurant area but its worth it and I didnt think the neighborhood was bad at night when you headed to the restaurant/bar strip more in condado. I probably wouldn't walk it alone at night though. We did get coffee one morning at niche and it wasnt good and very small for the price. The only other things I would recommend to this family owned business is to invest more in their room and beach towels. Lastly they could get new curtains. Just thses little things would make me change my stay from good to excellent. ...but I would stay there again.
The location is close to the beach. There is someone at the desk 24 hours a day and for the most part they were helpful.
Some members of the staff are generally confused. We asked for 2 beds in one room, they kept telling us that's not possible (even though they confirmed over the phone earlier), then when we go to the room, there are indeed two beds there. Or we booked a parking spot for 2 nights, then called to confirm, the garage lady said- don't know anything, we have no spots. After some pleading we drive up to find an EMPTY parking lot. No spaces, even though we reserved, what??? Be prepared for some major confusion.
Love the staff. Great service from the front desk to the great cook. Thank you.
The location was great. Very tucked away but close enough to the Ashford strip. Very quiet. The pool was very nice.
The first night the front desk person was pretty rushed and rude. Didn't explain much. The curtains in room 203 had big holes in them. He commented on them as if it was hilarious but didn't offer to swap them or move me. Luckily I'm a pretty easygoing traveler.
excellent location good value clean hotel what more could you want
step in the morning was a little late arriving to front desk
The swimming pool The fact that the staff can provide beach-towels and keep the keys The balcony
The temperature / noise of the fan
The staff was great we met Johnny and Luis the bartenders at Wind Chimes. They gave us a lot of recommendation on where to eat in that area. I am from Puerto Rico so it was a nice stay in San Juan close to Old San Juan and lots of things to do. We had the ocean just steps away.
The hot tub wasn't working so we used it to cool off as a pool. That was a bummer we were excited to jump in after our long traveling days. There is no small hotel fridge which I didn't thing was an issue. Until you have an abundance of left over food from eating at the local restaurants. It would have been nice to store food but instead we opted to eat a huge meal so we didn't waste food. But hey....vacation is meant to slurp, eat, laugh, spend money.
It was a quite place to sleep relax and keep cool. :)
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