At Wind Chimes Boutique Hotel  

- Parking

yuck. pay the extra 50 bucks and stay at a nicer hotel. no door to barhroom. rotting grout around tub and sink. the owners should be ashamed.

rotting grout in bathroom. no door bathroom. noisy

It was noisy. there were dogs barking in the rooms for hours during the night.evidently left there while its masters went out for the evening. I had to move to the Acacia. it was quieter there.

Simple clean hotel 3 minute walk to the beach.

Needs modern room facilities. Looks like they haven't left the 80'S.

The hotel was a charming Mediterranian-style building with clean, stylish rooms. The staff were friendly and spoke perfect English. Also, we loved the hotel cat, Coco! Sweet boy.

The staff, while charming and helpful, is the most disorganized I've ever seen at a hotel. When we arrived, the front-desk lady couldn't buzz us in because she was talking on the phone, and couldn't seem to solve this multi-tasking problem. Then she couldn't find the reservation in the computer. Then she couldn't find the keys. Then the computer was slow. The next morning, when we tried to check out (at the reasonable hour of 9am), there was no one at the desk. So we called the sister property to send someone over to help us. We saw the staff member a few minutes later trying and failing to get into the hotel--she didn't have a front door key. Also, Condado isn't a very interesting neighborhood. Why leave home for Fudruckers, Starbucks,and condo highrises?

Price, convenience to attractions, quiet

Staff at hotel down the street in evening/night

They transferred us to the Acacia down the street. Really nice staff. Small hotel. Low hassle. Nice hot tub.

The room and bathroom was too small. Could have paid less than half of what we paid at another guest house. No vending machines, even for water, had to go out to buy water. Room's location was not the best, a few feet away from the reception area and could hear every sound and the traffic.

Front desk clerk was very helpful. Rooms and general architecture were very quaint and authentic. Pillow top mattress would have helped the very hard bed.

We had an inside facing room, but our travel mates had a street facing room and complained that there was a lot of noise from motorcyles and loud vehicles well into the night. The sister hotel, the Acacia, was just down the street and would be our first choice next time.

The guy in the reception was very helpful and very friendly. This was my fourth stay at this hotel and he is I think an excellent addition to the friendly team.

I had ordered [one] dinner from the hotel restaurant at the boat bar. After waiting at the bar I wentup to my room. I asked bartender to charge the food to my room. The bartender said that he would do so with a suspicious big smile. Next morning when I was checking out I found out that I was billed twice for the same dinner - one from the restaurant and same amount from the bar. It is of course not so nice. I recalled the bartender's big smile - and realize that he also had big $ signs in his eyes.. :).. Next time, I will surely avoid this old and bald bartender...

Like that it was in a real neighborhood that was not some big resort. Close enough to the tourist area's and one block from the beach. The staff were very friendly and helpful.

My sister had a big problem sleeping with noise from street traffic.

Muy acogedor y centrico para disfrutar en pareja o familia.

Falta de agua caliente. Eso no se espera de un Hotel.

En lille intim og hyggelig "oase" i en hektisk og travl by. Skønne værelser med gode senge. Service var i top og hotellet lå tæt på ankomst efter et krydstogt i Caribien !

Flere af værelserne i underste etage på hotellet, var for indelukket og nærmes klaustofobiske ! Et godt råd ville være, at sikre sig værelserne på 1 sal med balkon el. city udsigt. Hotellet ligger ikke i gå-afstand til den gamle bydel i San Juan, men bussen kører med jævne mellemrum en lille gå-tur fra hotellet.