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55 Condado Avenue, Condado, 00908 San Juan, Puerto Rico – Show map
|Queen Room with Two Queen Beds with Pool View|
|One-Bedroom Suite with Ocean View|
|King Room with Partial Ocean View|
|Queen Room with Two Queen Beds|
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533 verified reviews
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Best Western Plus Condado Palm Inn & Suites's staff speak: Spanish, English
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Outdoor pool (all year)
Fitness centre, Massage
Food & Drink
Private parking is possible at a location nearby (reservation is not needed) and costs USD 15 per day.
Vending machine (drinks), Vending machine (snacks), 24-hour front desk, Tour desk, Babysitting/child services, Laundry, Dry cleaning, Business centre
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Up to two older children or adults are charged USD 15 per person per night for extra beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 533 reviews
Value for money
Show reviews from:
Holiday Inn Express Condado San Juan is located 5 minutes’ drive from San Juan City Centre and 6 km from Old San Juan Main Square. It features a swimming pool with a sun terrace and hot tub.
Score from 106 reviews Very good
Just 1 block from Condado Beach, the Radisson Ambassador Plaza offers a casino, outdoor swimming pool, spa and gym. The functional air-conditioned rooms feature free Wi-Fi and a private balcony.
Score from 178 reviews Good
Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel offers easy access to area attractions and beautiful beaches, and provides exceptional amenities, including several...
Score from 286 reviews Very good
Nestled among 17 acres of beautiful tropical gardens, and featuring a private beachfront location, this family-friendly hotel offers spacious accommodations and a large variety of on-site facilities,...
Score from 200 reviews Very good
Everything, the staff was great.They made us feel like we were the only guests in the place.
There was a wide range for breakfast. The location was just fantastic, with a variety of other places to eat, sight see and shop. Very comfortable. Taxi rates to the mall was good.
The crew at the front desk were most friendly and helpful with directions and suggestions of what to see, etc.
I liked the complimentary breakfast. The room and wifi were excellent. I would recommend this hotel to my friends and family.
I did not like the state of the bathroom. The tiles were not as clean as I would have expected.
I ended up stranded for an extra night in San Juan after all puddle jumpers to small islands were canceled due to bad weather. I chose the Best Western since it's located in a good neighborhood about midway between the airport and Old San Juan, and was cheaper than the Hilton or Marriott. Overall, it's a perfectly fine place to stay for a night or two: the rooms are clean and spacious. The WiFi signal was strong and consistent throughout the building. The fitness room has a good selection of machines and is well taken care of and, although it was raining heavily, I took a dip in the pool anyway, which is very small but clean. Nice and attentive staff, too. For the money ($220 for a 1-night stay, with the 30% in taxes added on to the base rate), it could be better, but overall, no complaints.
tTe rooms are clean and spacious, though the bathrooms could use some updating. The breakfast buffet was underwhelming, but nobody stays at hotels like this for the food anyway.
breakfast, and location. cloase to great restaurants and beach.
The view, location and the size of the rooms. The staff and manager were very accommodating.
Firstly my booking had not been recorded even though I had conformation documents from booking.com. The air conditioning leaked in my room which meant that water dripped on your head when using the sink. The carpet was sodden and a noisy drying blower was used constantly through out my stay. To be fair to the Hotel I was offered a change of room, but liked the room and view, they said it would be repaired immediately but it took 2 days to finally fix the problem
Close to a shopping strip. Close to Walgreens and Costco for last minute needed items. Very Friendly and helpful staff. Different breakfast menu items daily.
The stale order in the hallway and bedroom, but a scented candle took care of the room order.
Everything was fantastic. The front staff, Alexandria and Micael (I believe that's how to spell his name) were excellent. A young man brought extra towels and an ice bucket to the pool area for us. We were treated like royalty. The room was great....great view of pool, too. Enjoyed the pool and how clean it was kept. Breakfast was great....nice variety. Can't say enough good about Best Western Condado.
The entrance to the rooms
Locations and accessibility.
Air condition makes too much noise resulting in lack of sleeping every night
We stayed at Best Western for a week. The room was very clean but not cozy. Everything is plain white. It reminded me a hospital room. The staff was very helpful. We even got a free late check out. Free WiFi and free breakfast are very nice.
The resort fee is a little too high in my opinion. We only used beach towels a couple of times. Our room huge windows were facing east and window shades didn't cover light well. We had to wake up with the first light on our vacation :-(
The staff, both day and evening, were very friendly and helpful. The room and bed were comfortable. We got a great deal on the suite through Booking.com so we ahd plenty of room.
The street noise, especially on weekends, was loud enough to wake us, and it went late intot he evening (like 4:00 am!) on the 7th floor. I would not reccommend the upgrade to an "ocean view" room. the view is largely blocked by other buildings. .
I like the variety of breakfast during my stay
It is located in a busy area, although with horrible public transport; breakfast o.k. and even proper plates and cutlery available not just plastic!
The rate for the weekend night was quite a bit higher than during the week!
check in was poor could not park cars blocked entrance. A/C next to desk made it impossable to work at desk street lights lite up room
This hotel offers just what you need. clean accommodations and friendly staff.
The spacious rooms were clean and complete with a king size bed. The location is the best if you want to go to the Condado. Very close to the ocean (sandy beach) while the hotel has a small pool as well. Lots of restaurants on walking distance. Facilities in the hotel were complete.
A BW Plus hotel should NOT serve breakfast with plastic forks and knives and spoons. You cannot cut toast with a plastic knive, this should really be improved ! The parking rate of US$ 16/day is high but understandable.
Hotel was location was great, close to the beach and close to shopping and eatery. Very easy to catch a cab to old San Juan and other local places. Hotel also offered hot continental breakfast, which was good if you are looking to save a few more extra bucks.
Hotel shower and sink was not thoroughly, if at all cleaned. Visible hair was in the shower stall and stains were in the sink. The floor looked as if it had not been vacuumed and small pieces of trash was on the carpet throughout the room.
THIS IS THE FIRST PLACE I EVER STAY THAT THE BEDROOM DONT HAVE A DOOR. ACCORDING TO ME THAT IS REALLY BAD FOR THE FACT THAT THIS WAS SUPPOSE TO BE A SUITE, WITH A SEPERATE BEDROOM. IMAGINE BOOKING A SUITE AND HAVE CHILDREN WITH YOU TO SLEEP ON THE SLEEP SOFA, BUT NO PRIVATE THERE WITHOUT A DOOR. SECOND THING IS THAT USUALLY WHEN I BOOK A SUITE, IT DOES NOT COME WITH A KITCHEN THAT DONT HAVE A STOVE, AND ALSO IT IS ABSOLUTELY TOO SMALL. NOT EVEN TWO PEOPLE CAN BE IN THERE AT THE SAME TIME. I THINK THEY NEED TO REMODEL THEIR HOTEL, SO THAT PEOPLE CAN GET WHAT THEY SPEND MONEY FOR.
Staff and location were very good.
in the beginning the room had a musty smell but a candle took care of it.
Very serviceminded staff - at least some.
Decent breakfast bar Microwave in room Beach chairs available for beach Computers Great wifi
Weird smell in hallway AC had a small leak
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