El Canario by the Lagoon  

The location was in the heart of everything, close to the beach and clean

There was no pool

the location and the price. Love the balcony, love the in room fridge.

the fact that there was no iron in the room.

Location was perfect. 5 minute walk to the beach - near La Concha Hotel. 75 cent bus ride will get you to Old San Juan. 15 min walk to Plaza del Mercado. Near bars, restaurants and a Walgreens.

Taxi rides are ridiculously expensive. Good seafood (fresh) and salads are hard to find.

Helpful staff. Great location. Breakfast included.

The elevator

I liked that it was blocks away from Condado Beach and Ashford Street which is a super hot nightlife spot

The staff is kinda mean but they do help if you just ask. You should not have to be afraid of people at a hotel counter. Not all were mean, just like one and a half.

Very efficient. Nice place to stay

Asked for a taxi to IslaGrande. Was charged $20 which seemed too much. Not sure if this was a state taxi or just a friend. We forgot to ask how much it should be. Seeing as we had paid $20 to get to the hotel from Munos Marin we thought it should be less to get to Isla Grande.

Reception staff Mathilda was exceptionally friendly and helpful! Location was very good for everything. Area seemed very safe as well.

Only one man in reception at the late night we arrived was rude and unhelpful. First night room floor was dirty but afterwards everything was kept very clean and nice.

Staff was very friendly and the breakfast was decent.

Parking was a problem. There was a path on each side of the hotel wide enough for a car to fit in. You had to give your keys to the front desk because other cars need to park in back of you. I was also concerned about the security of our car.

The front desk staff was one of the rudest service industry workers I have come across in all my travels.

Only stayed overnight, left nxt morning, but convenient to cars, however not to the buss due to narrow street, we walked to the end of the block to board. However, was a pleasant walk to the beach nearby, but was too early to shop (it was a Tues night Wed morning).

comfortableness, convenience of everyhting i needed to get to was so easy.

Closeness to other big hotels having great events.

Two little roaches on the wall. Front desk attitude upon notification. Did nothing.

Cheap and basic great for night stop over before a cruise

The location was fine to end our week cruising .

The front staff in the evening was not very friendly or helpful. The morning staff was better. Room quite noisy due to wind ratting the doors used towels to jam in doors.

Great location

Le balcon

L'ascenseur Les lits Le pdj (rien à manger, le personnel s'est décidé au dernier moment à aller acheter de la nourriture) La vétusté des chambres

Lo staff indisponibile e maleducato, la pulizia assente, la sicurezza, la colazione.

Big sleeping room.

Bad breakfast. Old fashion bathrooms.

Breakfast, and central location

C'est très agréable,de trouver quelq'un qui parle le créole, gentille et sa spontanéité.le petit déjeuner est très famille, je n'aime pas la foule et je n'étais pas déçu.parcontre,le parking est un peu juste.il manque un peu d'ambiance,de dialogue avec les clients et un petit bar serait idéal quand on rentre à l'hotel ainsi qu'un pot de bienvenue.charmant petit hotel,le dernier étage est génial pour une famille ou un groupe.

La sortie du parking,et l'eau du lagon qui monte dans la rue.

Buena ubicacion por el precio.

Estacionamiento - deben buscar algun lugar aledaño para estacionamiento.

location

Obnoxious staff

Esta Cerca de todo puedes caminar hacia donde esta la diversion. Los Cuartos son limpios y comodos

El estacionamiento del lugar es muy incomodo y tienes que dejar las llaves

The staff is very friendly and responsive. Proximity to shopping, restaurants, beach. Quiet.

Staff was not helpful. This is a very budget hotel. Only had 2 twin beds in room.