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1 San Geronimo Street, 00901 San Juan, Puerto Rico – Show map
|One-Bedroom Suite with Garden View|
|Double Room with Balcony|
|King Room with Wall Bed|
|King Room with Ocean View|
|King Room - Disability Access|
|King Corner Suite|
|King Room with Balcony|
|King Suite with Garden and City View|
|Double Room with Garden View Acc RI Shower|
|Double Room with Ocean View|
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90 properties in San Juan
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235 verified reviews
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Caribe Hilton's staff speaks: Spanish, English
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Outdoor Pool, Outdoor Pool (all year)
Tennis Court, Snorkeling, Mini Golf, Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Private Beach Area, Bicycle Rental, Game Room, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and charges apply.
Wired internet is available in all areas and charges apply.
Public parking is available on site (reservation is not needed) and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Vending Machine (drinks), Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
4:00 PM - 12:00 AM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One older child or adult is charged USD 45 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 235 reviews
Value for money
Show reviews from:
Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel is close to area attractions and beautiful beaches, and provides exceptional amenities, including several on-site dining...
Score from 308 reviews Very good
With an outdoor infinity pool overlooking Condado Beach, this 4-star resort features a 24-hour casino and several fine dining restaurants. The large guest rooms have private sea view balconies.
Score from 174 reviews Excellent
Located on San Juan’s Isla Verde Beach, this resort offers luxurious rooms with a private balcony featuring full or partial ocean views. Facilities include outdoor pools and a 24-hour casino.
Score from 121 reviews Very good
The hotel features an oceanfront swimming pool and an on-site casino. This San Juan, Puerto Rico hotel is right on Condado Beach.
Score from 233 reviews Excellent
It was a good hotel and had a great location. Was close to old San juan and condado.
I didn't like that we had to wait about an hour to check in. I traveled a long way and still had to wait.
Room worn down. Strange administration for a prepaid breakfast.
location private beach friendly staff cost for value breakfast included in the room
Construction outside of room Awakened by banging of nails in the room above- I had to call the front desk to ask them to address the issue
the surrounding area, the staff.
room, pillows, very uncomfortable, room warmed, could not get the room cool until about 5 am.
Location is great for walking to either Old San Juan or the Condado area.
The main bar, that is the focal point of this hotel was under renovation. Workers using jackhammers around the pool area during the day was disturbing. NEITHER WAS DISCLOSED ON WEBSITE PRIOR TO BOOKING. Hotel room was well worn. Two lights out in bathroom when I arrived.
Pools, beach water garden with the swans. It would make for an excellent wedding location
We stayed in the tower, room 768. It was not updated and did not appear to be very clean. Food crumbs were on the dresser edge and dirt in corners of the room especially in the bathroom
Location was prime, close to airport, Old San Juan, Isla Verde and the major highways to go east/west. Spacious room, fantastic view of the shoreline/bay and cityscape. Helpful and friendly staff.
The accommodations need to be updated. They were a little older. We stayed in the Villas. The line of traffic to get into the hotel lobby drop-off was all the way out to the road. Very narrow and we were in a hurry to get checked in and go to a wedding reception. We had to back out, go down another service road, I got dropped off while my husband drove around waiting for me. The way to our room was also not clearly marked and I got lost, not helping in my attempt to be quick.
beach and pool area
the hotel is huge! you need a map to find your room or restaurant
very nice for resting
nothing fresh or local in drinks or food, its absurd
I enjoyed it all, cannot put one expierence above the other.
there actually is nothing that I did not like
Very clean, wifi was included, close to everything
the lobby and pool area are under renovation... at times it's noisy
Puerto Rico the people, the food the island, the history, complete experience. All ready planning a return trip
The location and the facilities are excellent.
Some staffs confused me.
1. Facilities 2. Breakfast Buffet 3. Willingness of staff to accommodate room change since we wanted a tower room with proper ocean view
1. Errors in billing(including breakfast charges while it was a part of package) and billing us twice for parking 2. Billing my credit card without confirming the final bill with me and then refunding the amount....messed up the ease of looking at how much we paid since they refunded multiple times. I suggest that front desk check with the visitor for final approval on bill before billing the credit card....this would avoid unnecessary refunds later....
Pool & beach area very relaxing.
Food at pool area expensive.
Private location, close to Old San Juan and easy access to highways to get to different areas of interest
Not many food options within walking distance. Food at the hotel is very overpriced.
Great view of the fort. Good beach front. Nice pool. Snorkling on site.
Upon check-in there were long hairs on the bed, on the floor and on a used bar of soap in the bathroom. The $50 per day credit was not set up properly from booking.com and it took 3 phone calls and an entire night to get it set up. Luggage was not transferred as promised from the dirty room to the new room. The GM never called as the corporate office said he would.
location, view from room, free WiFi
cleaniness, snail pace food service, housekeeping deficient, door on regrigerator cabinet fell apart, walls were crackling, bubbling, and they were just painted over, tub edges were moldy
local amenities around the hotel
The food was great. The room very clean. Location perfect. Beach perfect. No need to rent a car your in the middle of everything. Staff was very nice.
Renovations started at 7am!!!!!! Only one elevator worked for the first few days. Dust everywhere. 24.00 a day for valet parking 18 a day self parking. Pool close at 9. Staff walks in room even if the "do not disturb" sign is up. Breakfast for two 50.00 (eggs n toast) You has two choices 1) Ocean view w/ outdated bathroom or City view w/ outstanding bathroom.
good position and nice room
a lot of building work which we were not advised of. very expensive drinks around pool. too busy and noisy, took ages to find our room even with directions
The location was great. The facilities were amazing. Wr loved the private beach, and the hammocks. Also pool and the jacuzzi was clean and big enough. We love tve coffee shop on the beach, also the room was big and clean. The staff was always smiling and helpful. We loved the ambiance of the hotel, the garden (the parrots, the lake and the ducks & chicks &swan... It was a peaceful and fun week for us.
Dislikes are minor. Not very important but, i didnt like the fact that they put a hold on your card,for the room fee plus, $500 for deposit. And expect you to spend as much as you want in the hotel restaurants -using that deposit- so that they dont have to refund you the money back, and oh boy are they right.. The restaurants are expensive.. Even coffee is more expensive than ny! The room temprature!!! Because it was raining all week the room was not warm at all, So we had to turn off the AC, but everytime we came back to our rokm, it was turned on by the cleaning lady so we had to freeze all night...
It was a good place to spend a night pre-cruise
There was a very large group of deaf travelers (hundreds) who were very inconsiderate of other hotel guests.
Swimming pool, ocean, pool area
The location was excellent in relation to Old San Juan. Public translation was readily available and steps from the hotel. Upon check in we were able to upgrade to an ocean front suite for only an extra $15 a night. We were given vouchers for free drinks and wi-fi due to an initial mix up of rooms that was promptly fixed!
The only issue was that my credit card was charged double upon check in to cover any costs that might have been incurred. I had to wait till check out for it to be rectified. You are also charged $25 a day for your free breakfast that is taken off your bill at the end of your stay. Still don't understand this.