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329 Recinto Sur Street, Old San Juan, Old San Juan, 00901 San Juan – Show map
Excellent location – rated 9.3/10! (score from 265 reviews)
Rated by guests after their stay at Chateau Cervantes.
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85 properties in San Juan
Including hotels, apartments, villas and more.
265 verified reviews
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Chateau Cervantes's staff speaks: Spanish, English
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Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Baggage Storage, Concierge Service, Daily Housekeeping, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 265 reviews
Value for money
Show reviews from:
|Hyatt House San Juan is just a 10-minute drive away from Old San Juan and Condado beach. Free WiFi access, an outdoor swimming pool and a restaurant are offered here.||
Enjoy stunning views of the San Juan Bay and easy access to historic sites and local attractions at this elegant hotel, featuring spacious casino gaming areas along with contemporary accommodations.
Score from 208 reviews Very good
The Gallery Inn, located less than one mile from San Juan National Historic Site, features uniquely decorated rooms. It offers Atlantic Ocean views, an outdoor swimming pool and Wi-Fi.
Score from 156 reviews Very good
Centrally located in San Juan City, Hotel Plaza de Armas is 220 yards from San Juan Bautista Cathedral and a 15 minute drive from the international airport. It features free Wi-Fi in common areas.
Score from 284 reviews Good
The staff was great and the room was great as well!!
- very helpful and accommodating with any request we made - great breakfast - centrally located; close to port
From the moment we arrived until departure we were looked after by the staff, including recommendations for dinner , hints on getting around the town and providing cool water upon our return. Nothing was too much trouble. The breakfast was delicious.
Amazing stay in the heart of Old San Juan! Lots of great restaurants down the street and walking distance to the fort! Beautiful clean rooms with included breakfast. Would highly recommend to everyone!
The rooms were lovely and spacious. They had plenty of charm. The location was convenient to taxis, trolley, cruises ships. The staff was a great help, knowledgeable and friendly.
The noise factor detracts from the quality of the hotel. Parking wasn't exactly "onsite"-it's in one of two garages across the street, convenient.
This is a very nice hotel in a nice location of Old San Juan. We got upgraded to the presidential suite which was huge. I will stay here again when I visit San Juan.
Lack of A/C in the Lobby and breakfast area.
Excellent location and staff.
There is not telephone at the room and you cannot communicate with the desk. The hair dryer was broken.
When we got there, the staff was courteous and prompt. And as they showed us to our room, we found out we'd been upgraded to the Presidential Suite, which was FANTASTIC! Super nice and helpful, very clean, and excellent Continental breakfast. Would definitely recommend them and return.
The staff were all very friendly and helpful. The room was nice and had a lot of character. Location was great. The coffee that came with the free breakfast was strong and delicious.
The frosted glass bathroom doors. No one wants a see-thru bathroom door.
- The staff were excellent! They were helpful and really did their best!!! - The location is really good in Old San Juan.
- If you want to sleep, do not stay here!!!! The garbage truck noise at 5am every morning was something out of this world..... - The hotel cleanliness was not great
Excellent on every level! The staff could not do enough for you...nothing was too much trouble!
Everything about this hotel was great, the front desk, the room, everything was in tip top shape. I don't think I can ever go to old San Juan and stay anywhere else, nothing can even compare.
Great location, friendly staff, clean clean clean! big room. good Wifi. Everything is very satisfactory.
staff & location.3 blocks from cruise ship
The facilities. The location. The service level
Friendly staff happy to store our luggage for our flight to ny. Good recommendations of places to visit and eat in PR.
Staff was helpful breakfast was good and places were nice Came for our honeymoon stayed for a week and they felt like family Nice surprise when we showed up and very accommodating Good value
Wifi doesn't cover all the rooms and there was quite a bit of noise from the road A little hard to sleep if you sleep light
The location was unbeatable
The atmosphere wasn't as great as it looked in the pictures, but the staff was great, location was great and when you're in Old San Juan you don't need more than a place to rest your head at night
Friendly and helpful staff. Location brilliant. Excellent and generous continental breakfast. Hot water and bottles of chilled water available on request.
A/c in our room needed to be fixed each evening but a handyman was on call. Check in is strictly 15.00 (3pm). If you arrive earlier your luggage is taken care of but you have to go out and about till 3.pm. You are politely given a map with key shops and locations marked. There are cafes with a/c next door and the free sightseeing buses stop nearby. However, if your plan is to get a rest as soon as you arrive or to store your valuables in the safe before going out on the street this rule may not be the best place. Some visitors arrived at 8am exhusted but still had to wait till 3pm.
Very friendly, helpful staff. Anna was great.
Very noisy at night , could not get any rest. Carpets need cleaning or replacement, bedding not spotless, blanket was not a part of bedding. Phone not available, customers need to be notified, smell of deodorizer to overwhelming in the rooms.
Good location, walking distance to cruise terminal
Very noisy. Loud air conditioner noise from nearby building, and garbage dump at back street in the middle of night.
I liked the fact that everything I needed to get to was in walking distance. I loved the restaurants I ate at, the gift stores and the nightclubs. I would love to visit again. This was my 2nd visit to San Juan, PR.
Some peoples attitudes.
A beautiful old building with nicely restored rooms. Excellent customer service. Very nice breakfast with great pastries and especially good coffee. Perfect location...next to trolley stop and walking distance to shopping and restaurants. Across the street from parking.
A little noisy at night...but, hey, you're in a city.
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