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329 Recinto Sur Street, Old San Juan, Old San Juan, 00901 San Juan, Puerto Rico – Show map
Excellent location – rated 9.4/10! (score from 331 reviews)
Rated by guests after their stay at Chateau Cervantes.
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89 properties in San Juan
Including hotels, apartments, villas and more.
331 verified reviews
They speak your language!
Chateau Cervantes's staff speaks: Spanish, English
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WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Baggage Storage, Concierge Service, Daily Housekeeping, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 331 reviews
Value for money
Show reviews from:
Nestled among 17 acres of beautiful tropical gardens, and featuring a private beachfront location, this family-friendly hotel offers spacious accommodations and a large variety of on-site facilities,...
Score from 203 reviews Very good
Centrally located in San Juan City, Hotel Plaza de Armas is 220 yards from San Juan Bautista Cathedral and a 15 minute drive from the international airport. It features free Wi-Fi in common areas.
Score from 299 reviews Good
This hotel is in the heart of historic Old San Juan, Puerto Rico. Hotel guests will receive beach privileges at the El Convento Beach Club on Isla Verde Beach.
Score from 132 reviews Wonderful
Enjoy stunning views of the San Juan Bay and easy access to historic sites and local attractions at this elegant hotel, featuring spacious casino gaming areas along with contemporary accommodations.
Score from 272 reviews Very good
Loved the location, great staff, very helpful & friendly. Very good choice, will come back again.
Wish we had longer to stay in Old San Juan.
walking distance to shops and cruise docks
no phone, fridgerator, no pool or hot tub
Loved our stay. In the heart of old San Juan.
It was right downtown with public parking across the road and the city trolley right in front. The staff could not have been more friendly and helpful.
The breakfast was mediocre
For being a boutique hotel in Ild San Juan I imagined the room to be small and with an older feel considering the location. I was happy to discover large room for more than enough space for us and our service dog and modern new decor. I will definitely come back.
The staff were amazing! I accidentally left my credit cards and driver's license at the front desk before I went on to a different part of the island. I did not have an easy way to get back to the hotel, so they OVERNIGHTED it to me. I was so relieved!
The location of the hotel is good. Close to shopping, and restaurants. The staff is friendly, and ready to make recommendations.
They advertise parking, which is not true. However there are a couple of parking garages across the street. We were told it would only cost about $20 for the two days we were there, but again not true. $126 for two days!!!! Unbelievable!! We could have stayed a third night for that much money. Really disappointing, but overall a good stay.
Great staff. Great location
Breakfast was too late
Charming, comfortable, elevator, staff, breakfast
Noisy, but hey its San Juan!
Specious, friendly service.
3 Juliette balconies, all looking at a wall parking lot. The room furniture are tired, carpet was dirty, value for money, not there!
Very helpful and friendly staff, room was clean and comfortable, updated decor. Good location.
Hot water only in shower (no control over temperature). We did not complain since only there 2 nights. Pretty noisy in the early morning when traffic and garbage trucks were arriving. AC control thermostat control didn't work well either - was either on or off. Made for a chilly room.
Small and quaint hotel that has lots of character; close to cruise port (walking distance) as well as other points of interest in Old San Juan; nice continental breakfast. Staff were very friendly and helpful.
Street noise did awake us early in the morning; older building thus windows were not sound blocking.
location was great staff was very friendly We had a great time
Close to many eating establishments and shops.
Booked cause I thought is was within walking distance to Disney cruise port. It was not. Cruise port for Disney was on other side of bay and we needed to take a cab.
Friendly staff Comfortable Room Wonderful coffee and breakfast
Wonderful service. Comfortable quiet room. Breakfast was really good. Very easy to find dinner close by.
location room staff
the staff was wonderful and very helpful .
Location -perfect for that visitors who want to investigate old part of the town - forts, pier and old park is bear by. Cleanliness - very desent room with all nessesary stuff Price - too high for such type of hotel
Quality of sleep - construction works began early morning right opposite our window; Strange breakfast - sereals, yougurt, coffee/tea and a big big plate of sweet pastries - no eggs, cheese and ham that is usual for continental breakfast.
Location to cruise docks
very noisy street, made it difficult to sleep. Rooms were damp, had a small damp-rid bucket in the corner, needed way more. This is a $50 a night hotel, not 175. I'd return only if the price was drastically reduced.
I love that it was so comfortable, I felt like a Celebrity with the suite we had. It was clean and it was just an awesome experience. I love the King bed, I wanted to take it home so bad. Also the bathroom was luxurious, the shower head was amazing. I was just blown away
It didn't have a fridge, microwave, the balcony faces the garage, no free parking. Also there was a resturant downstairs with a bar, when I asked what time the resturant opens I was told it's closed. It's a shame it would've been nice to eat downstairs while we had a room upstairs. They can do a little better.
Great staff and location.
Lot of street noise on Saturday night.
Staff very helpful and generous with their time. Room was clean and very comfortable, loved the bathroom and shower
Wireless in the room would be a nice perk but was fully accessible in the lobby which was comfortable and quiet
Everything was excellent
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