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329 Recinto Sur Street, Old San Juan, Old San Juan, 00901 San Juan, Puerto Rico – Show map
Excellent location – rated 9.3/10! (score from 295 reviews)
Rated by guests after their stay at Chateau Cervantes.
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86 properties in San Juan
Including hotels, apartments, villas and more.
295 verified reviews
They speak your language
Chateau Cervantes's staff speaks: Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Baggage Storage, Concierge Service, Daily Housekeeping, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 295 reviews
Value for money
Show reviews from:
The Gallery Inn, located less than one mile from San Juan National Historic Site, features uniquely decorated rooms. It offers Atlantic Ocean views, an outdoor swimming pool and Wi-Fi.
Score from 168 reviews Very good
Centrally located in San Juan City, Hotel Plaza de Armas is 220 yards from San Juan Bautista Cathedral and a 15 minute drive from the international airport. It features free Wi-Fi in common areas.
Score from 288 reviews Good
This contemporary hotel is in the heart of San Juan. It features free Wi-Fi and a rooftop deck with stone bathtubs. Satellite TV is included in each of the stylish rooms at Hotel Sofo CasaBlanca.
Score from 147 reviews Excellent
Featuring a terrace with swimming pool, stunning ocean views and free Wi-Fi throughout, this hotel is just over one mile from Old San Juan City and a 5-minute drive from Puerto Rico Art Museum.
Score from 525 reviews Very good
Over all it was a great experience, the service was great, the room was great, walking distance to many things. We really wished we stayed an extra day.
The parking... Price wise I would not recommend parking at the parking garage directly across from the hotel but the one across and to the right of the hotel worked out better.
The staff and hotel exceeded all expectations and made our stay in San Juan magical.
Small boutique hotel , personal service, Clean Rooms ,great location!
Rooms in Old San Juan are basically smaller.
We arrived midafternoon on a Friday. The hotel had a room available for us right away, and the front desk even helped us with getting our luggage to the room. The hotel was very convenient to all the shopping and sites of Old San Juan. In fact, the free trolley stopped just outside their doorway. Breakfast was quite delicious, with a variety of pastries, breads, cereals, yogurt, and beverages. And when it was time to check out and we needed a taxi to take us to the cruise terminal, they were again accommodating. The hotel has quite a bit of charm both outside and inside.
The only really negative thing I notice is there was only one waste bin in the entire room - and that was in the toilet closet.
Very friendly staff Nice breakfast
Dark room: the only window had dark, fixed curtains. Too much perfume in A/C and ventilation
Very nice place to stay. Very close to great eating places. Very clean, staff very helpful.
I really did not have any dislikes. Just my observation. Out side noise was a bit of a problem in the morning. A bit more out of your pocket. But, worth the money and location.
Great location, beautiful lobby, comfortable bed, nice bathroom, great AC in the room
Very small room, I was told they had wifi and they did not. Staff was entirely indifferent to my complaint. There was no breakfast to be found.
As soon as the taxi dropped us off at the hotel, the young lady from the front desk came out to get our luggage. When we got into our room, we were greatly surprised to find ice in our ice bucket with two free bottles of water. They even served our "HOT" Continental Breakfast to us at our table. They treated us like a "Queen & King" during our stay. If we ever go back to San Juan, we will definitely stay there again.
There wasn't anything that we could find wrong with our stay.
Location is perfect for exploring Old San Juan. Very near the ferry ports. Free trolley stop is just right outside the hotel although the wait seems to be long in the low season. Suite room was quite spacious. The hotel seemed understaffed when I stayed with them but the two male receptionists were quite helpful. During breakfast, they doubled as waiters while their female colleagues simply watched them get busy.
This hotel has seen better days. Without a clear & prominent sign, you could easily miss it as I did, not once but thrice. I booked a suite room and although it was quite big with a balcony, I had to ask for another room as it was facing the main street with a view of a parking building and vehicle noise was a bit overwhelming for a light sleeper such as myself. They transferred me to a Junior Suite which was okay except that it got noisy at night even though it faced a small street. The flooring was a little strange. It seems like a carpet was simply put over to hide an unfinished, uneven & bumpy floor. The only exceptionally nice area was the bathroom. This must have been quite a popular hotel once but the wear & tear are quite evident. Major renovation is in order.
Friendliness of staff. great breakfast -great location. I could not have asked for a better stay.
Nothing, everything was great.
Staff was excellent! Very friendly and helpful. Location was great, plenty of restaurants and bars right around the hotel, and not a far walk to anywhere in Old San Juan. The rooms were very comfortable and large.
The only downside, if it might bother you, is that the bathroom door isn't really a door and is pretty much completely see through. Also I assume due to the age and renovation work, the floors were not exactly level/solid!
Location. Staff were the best. courteous. accomodating and friendly. we were very impressed. this hotel has some of the best staff we have encountered while traveling. Would definitely return and highly recommend to others.
Nothing really - no complaints
Staff provided directions for great close by restaurants, close to stores to pick up other items; excellent hotel breakfast, especially the coffee! The staff went out of their way to provide us with whatever was needed. Room was small, but comfortable. Would recommend because of Excellent staff service!!
Great location for walking Old San Juan. Beautiful lobby and nice room. Staff was very polite and helpful with great food recommendations and assistance with cab to airport.
Streets can be noisy but I didn't mind. Bring a pair of ear plugs if your unsure
the breakfast hour is to late for people who are travel for businnes
It is a modern, clean, cozy little hotel. The staff was very friendly and helpful. In old san juan, walking distance to everything.
The shower was difficult to work, or just didn't work. Water came out but whether it was hot or cold was the luck of the draw. The AC was kept very cold.
We had a group of friends that had 3 rooms and stayed here for one night pre-cruise. The location is great and within walking distance to bars, restaurants, and sightseeing as well as CVS and the Carnival pier. We had dinner at Barrachina and breakfast at La Mallorquina. Taxi from airport is about $28 plus tip for 4 people.
This hotel is right across from a parking garage so it was pretty loud on a Saturday night, there is no one at the front desk at night, and breakfast is continental but I would stay here again.
Friendly staff, great complimentary breakfast. Junior suite was excellent. Great location with the free trolley stop close to Hotel.
The first night we had the Junior suite which was excellent. We returned a week later and had a terrible experience. We stayed in a Queen room. Upon arrival and check in we found the room very small and the carpet was completely wet everywhere. We told management and the brought a fan up. Several hours later we told management again the carpets were still completely wet. He came to the room and saw the wet carpets he even took his shoes off and his socks were wet. He said he would get back with us. Well he never did. My husbands socks were not only wet but filthy black from the carpet. We complained again to the management since he did not get back to us and he said sorry but they overbooked the hotel and they can not move us to another room. Terrible experience and will not ever stay here or recommend to any one else.
The staff was great and the room was great as well!!
- very helpful and accommodating with any request we made - great breakfast - centrally located; close to port
From the moment we arrived until departure we were looked after by the staff, including recommendations for dinner , hints on getting around the town and providing cool water upon our return. Nothing was too much trouble. The breakfast was delicious.
Amazing stay in the heart of Old San Juan! Lots of great restaurants down the street and walking distance to the fort! Beautiful clean rooms with included breakfast. Would highly recommend to everyone!
The rooms were lovely and spacious. They had plenty of charm. The location was convenient to taxis, trolley, cruises ships. The staff was a great help, knowledgeable and friendly.
The noise factor detracts from the quality of the hotel. Parking wasn't exactly "onsite"-it's in one of two garages across the street, convenient.
This is a very nice hotel in a nice location of Old San Juan. We got upgraded to the presidential suite which was huge. I will stay here again when I visit San Juan.
Lack of A/C in the Lobby and breakfast area.
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