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999 Ashford Avenue, 00907 San Juan, Puerto Rico – Show map
|King Room with Ocean View|
|King Room - Disability Access with Ocean View|
|Deluxe Queen Room|
|Queen Room with Two Queen Beds|
|Deluxe King Room|
|Queen Room with Ocean View|
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86 properties in San Juan
Including hotels, apartments, villas and more.
372 verified reviews
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The Condado Plaza Hilton's staff speaks: Spanish, English
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Outdoor Pool (all year), Terrace
Tennis Court, Ping-Pong, Snorkeling, Water Sports Facilities (on site), Sauna, Fitness Center, Hot Tub, Beachfront, Bicycle Rental, Game Room, Casino
Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
SuperMax (1.5miles) Walgreens (0.2miles)
Plaza Las America Shopping Mall (5miles)
4:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 40 per person per night when using existing beds.
One older child or adult stays free of charge in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
The maximum number of total guests in a room is 3.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 372 reviews
Value for money
Show reviews from:
With an outdoor infinity pool overlooking Condado Beach, this 4-star resort features a 24-hour casino and several fine dining restaurants. The large guest rooms have private sea view balconies.
Score from 201 reviews Excellent
Featuring a terrace with swimming pool, stunning ocean views and free Wi-Fi throughout, this hotel is just over one mile from Old San Juan City and a 5-minute drive from Puerto Rico Art Museum.
Score from 557 reviews Very good
The hotel features an oceanfront swimming pool and an on-site casino. This San Juan, Puerto Rico hotel is right on Condado Beach.
Score from 265 reviews Excellent
Nestled among 17 acres of beautiful tropical gardens, and featuring a private beachfront location, this family-friendly hotel offers spacious accommodations and a large variety of on-site facilities,...
Score from 290 reviews Very good
You can walk out the door to many restaurants, etc.
It was a terrible experience; smelly , uncomfortable , rundown and dirty hotel.
Perfect location if you are staying in SJ, the views on the ocean side of the hotel were fantastic and well worth any premium - my advice don't stay on the other side unless you are getting a really good discount, the facilities outside pool and beach were excellent for the whole family.
We stayed 4 nights on one of those days our room was not cleaned and for two days the wifi did not work, not great for teenagers, and the odd thing was we were not even warned that it was not working. The phone technician told us 3 floors were out. No room service.
Location was very convenient for Sale Juan, beach and dining. Great pools and right on a lagoon beach!
Wished we had a longer stay!
The location is good. The pool is beautiful.
Asked for an early check in, didn't get the room till after regular check in. Staff is not helpful.
Friendly staff, nice food and stunning views from the ocean-front apartments ! The location is quite convenient to reach Old San Juan and the central airport .
Sometimes the music in the main pool bar was too loud !
The two triple rooms for our Party of 6 were not available at 9pm and eventually airbeds were brought in without a smile for the third bed. I slept very uncomfortably without pillow and only one linen on this half inflated Piece of plastic and shivered to death for over 1000 Dollars for the six of us, breakfast not included.
Charge for parking
staff was helpful, all areas were clean good place to stay
Great stay before our cruise. Quick check in and stay. Huge bathroom with ample room for us.
The location was great, the pools were also very nice.
We booked a room with ocean view and a balcony, well it was only two feet long, could not even walk out there let alone sit there is no room for a chair unless you are the size of a Barbie doll
Our room had a very musty smell to it. We didn't complain because we were only staying one night.
We were allowed early check-in (2 hours early). We were extended an hour on our checkout time. The view from our room (344) was amazing. I was a bit concerned at first about the loud music of the bar below our room, however all quieted down early and we rested very well.
No room service - but we survived.
I loved my stay but was disappointed that no one told me about the 50 dollar credit until I checked out. I could have used that for parking. Otherwise, It was an awesome stay.
Right on the beach, the kids loved the waterslide at the pool. Close to restaurants.
The WiFi didn't always work.
Excellent location. Good hotel staff. Overall nice experience.
We noticed that in evening, they usually ran out of pool towels. I noticed this on consecutive 4 days. This is something they can improve. The servant in the the Chinese restaurant in the resort was very rude and didn't treat us properly. I do not recommend to eat there...
I love the bed, pool, and the area where the hotel is located. It is close to the airport and great restaurants. I feel safe whenever I stay at this hotel
There's a cockroach in our room
Location. Availability of bus transport. Pool area and beach
We liked the fact that we could swim in the lagoon as the Condado beach seemed very rough up and down the strip.
Drink and food service by pool was understaffed.
Room was dirty and TV was small for the room size. Internet was the worst I have experienced in years.
stylish and clean microwave in room was handy we had junior suite and very pleased. Nice pool areas
huge charges at check out. About $75 per night additional taxes etc on bill. Be prepared
Beautiful setting and grounds.
Check-in took a very long time...... line moved Very slowly and when we finally got up to the desk the staff person excused himself and left us there unattended for at least 10 minutes. He did eventually reappear and apologize, after someone else had taken his place.
We were charged more than our booking.com price
Poor wifi signal Concierge wasn't very helpful Room was noisy Breakfast was on an allowance but this is not sufficient to cover the meal. Poor quality of breakfast.
Lots of amenities, nice staff, great pools, tennis courts, large and well equipped fitness center, beach, restaurants, nice rooms, casino, restaurants and shopping nearby
Beach a little small and room a bit smallish for a JR Suite, but otherwise a great stay!
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