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Show map DoubleTree by Hilton San Juan

Customers who viewed DoubleTree by Hilton San Juan also viewed:

The Condado Plaza Hilton

hotel Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel is close to area attractions and beautiful beaches, and provides exceptional amenities, including several on-site dining...

Most recent booking for this hotel was today at 00:10

Score from 235 reviews Very good 8.1/10

San Juan Marriott Resort and Stellaris Casino

hotel The hotel features an oceanfront swimming pool and an on-site casino. This San Juan, Puerto Rico hotel is right on Condado Beach.

Most recent booking for this hotel was yesterday at 19:14

Score from 183 reviews Excellent 8.8/10

Best Western Plus Condado Palm Inn & Suites

hotel Featuring a terrace with swimming pool, stunning ocean views and free Wi-Fi throughout, this hotel is just over one mile from Old San Juan City and a 5-minute drive from Puerto Rico Art Museum.

Most recent booking for this hotel was today at 00:15

Score from 522 reviews Very good 8.1/10

Holiday Inn Express San Juan Condado

hotel Holiday Inn Express Condado San Juan is located a 5-minute drive from downtown San Juan and 3.5 miles from Old San Juan Main Square. It features a swimming pool with a terrace and hot tub.
Score from 95 reviews Good 7.9/10

Newest reviews for DoubleTree by Hilton San Juan

  • Anonymous
      United States of America
    September 4, 2014

    The location is excellent, and the hotel itself is beautiful. We really enjoyed our daily Cookie! And right in front of the hotel there's a 24 hr supermarket, which is really convenient. We enjoyed the pool. It's conveniently located near one of the main highways.

    The only thing I didn't like was the hardness of the bed. Maybe adding a pillow-top would help.

    9.2

  • Astrid
      United States of America
    August 25, 2014

    The employees at the reception and the restaurant were friendly and helpful.

    There was nothing not to like

    7.9

  • Anita
      Montserrat
    August 20, 2014

    Was impressed by layout and decor of room. Liked everything from my welcome to farewell. The valet men, the front desk were courteous and willing to please.

    Cafe took long in bringing food.

    9.6

  • Anonymous
      United States of America
    August 5, 2014

    need to provide pick up service from airport

    6.7

  • Lisa
      United States of America
    July 29, 2014

    Everything

    10

  • Tony
      United States of America
    June 25, 2014

    Great location and the cookies.

    9.6

  • Dream
      United States of America
    June 17, 2014

    The staff was very courteous and friendly. The staff was knowledgeable about key places to visit in San Juan. For example, we wanted to eat food from the local favorite places and the staff delivered with their recommendation.

    We wished that the hotel was closer to old San Juan because the taxis to certain destinations were quite pricey.

    7.9

  • Jose
      Puerto Rico
    June 15, 2014

    clean rooms great location

    the parking even though its not part of the hotel has the rudest employees been there 2 times this year ..and never ever a smile or a thank you and its not cheap..

    8.3

  • Anonymous
      United States of America
    June 13, 2014

    the knowledge and friendliness of the staff.

    no air conditioning in the hallways and the maids service did not clean the room throughly.

    6.3

  • Deborah
      United States of America
    June 13, 2014

    newly rennovated

    the fitness center could have better air conditioning

    9.2

  • Harry
      United States of America
    June 6, 2014

    WE WERE ON OUR HONEYMOON AND ENJOYED OUR STAY FOR THE 2 FULL DAYS IN PUERTO RICO BEFORE LEAVING ON OUR CRUISE! Wonderful Location and Awesome Room! Thank you!

    10

  • Jose
      United States of America
    June 3, 2014

    The service was great staff was veryhelpfull friendly

    The pool was a little small

    8.3

  • Anonymous
      Switzerland
    June 1, 2014

    Close proximity to the airport. Friendliness of staff.

    The advertisement of the location to be close to the shopping mall Plaza Las Americas is a bit unfair. The mall is approx. 3.5 miles away and the taxi fare is US$ 17.--/ one way! The same rate is required for the transport from the airport to the hotel. Approx. traveling time in the morning at 7.30 am just 10 minutes max.

    8.8

  • Aikaterini
      United States of America
    May 29, 2014

    Close to old san juan and other touristic attractions. Very friendly staff

    Worse bathroom ever. Bathroom has no walls. It is a weird glass construction and closes with a sliding door (that does not even close well)... and is located exactly next to the bed.. so if you are not a solo traveler... do not count on having any privacy in the bathroom!!! People can hear and see everything!! Also extremely poor quality of food in a ridiculously expensive price. For a very non-tasty salad and Turkey -club and 2 drinks (we did not even finish them despite our hunger..and we were waiting a good 45 min for them) we ended up paying $65

    6.7

  • Anonymous
      United States of America
    May 27, 2014

    The service was amazing. All employees were very helpful and attentive to all request and needs.

    Car was scratched in valet parking. Not a huge deal but the process I had to go through was aggravating since it was a rental. Staff was very helpful and apologetic though.

    9.6

  • Anonymous
      United States of America
    May 19, 2014

    Staff was great, rooms were nicely appointed, pool area was nice, convenience to Ashford Ave. and Condado Beach

    Pillows were not as comfy as they could have been, bed was very firm

    9.6

  • Glenn
      United States of America
    May 15, 2014

    The entire staff was exceptionally friendly and helpful. The hotel was located within walking distance of many very nice places to eat and drink. We loved our stay other than a few very small details. Thank you doubletree staff!!!!

    We found the bed very uncomfortable. The bathroom setup although very modern looking was very conducive to any privacy while using the bathroom.

    7.9

  • Evelyn
      United States of America
    April 29, 2014

    The staff was extremely friendly and helpful when we wanted a place to go for dinner and suggestions for things do while we there.

    The pool is small. We didn't lay out there because there were people every where. We went to the beach instead.

    10

  • Kah
      United States of America
    April 28, 2014

    We got an excellent greeting after a long flight from the receptionist (Peter) - warm cookies, a speedy check-in and a great recommendation for a restaurant just a short 3 mins walk away. The room was clean, spacious and the bed was really comfortable. We had problems with arranging for a private tour online to the Camuy caves and Arecibo Observatory, but the hotel offered those as well and Peter managed to put us on the list at short notice. Be sure to request for free access to the private beach belonging to La Concha Resort, it's a 20 minute walk away. If the walk is too long for you, there is a public beach just 3 blocks away. Liked how we could use the gym and jacuzzi 24-hours and also the printing service available for us to print our boarding pass. Best of all, the hotel kindly allowed us to check out a couple of hours later! Very very pleasant stay and we had a hard time leaving.

    For the sake of being picky, the hotel was quite awhile away from Old San Juan, which may be inconvenient if you do not have a car. There are public buses within a 5 minute walk, but they are rather unreliable. We did not have breakfast as part of our room rate.

    9.6

  • Anonymous
      Norway
    April 21, 2014

    The room, bathroom, pool area, access to sister resorts on the beach, lobby bar...

    A bit distance to beach, the sister resorts, and the downtown area. As long as you are aware of this, it is ok

    8.8

  • Anonymous
      Australia
    April 19, 2014

    Hotel was good and very clean. Also the sister hotel options were good too.

    Proximity to the beach, everything else was good.

    7.5

  • Michele
      United States of America
    April 19, 2014

    This was my first trip to Puerto Rico and all I can day is YAY! My sister and I had a great time. Mostly thanks to the staff of the Double Tree. They told us all the places to go, how to get there and the cost of everything. They made this trip so easy for us. The hotel was clean and full of amenities. The pool was great. Wi-fi was excellant! The T5 bus to Isle Verde Beach and the bus to Condado (shopping/food) are easy to catch a few yards from the hotel. Condado is nice walk. You will need to go there for food. The only reason I can't give them 5 stars is the views are not great. Otherwise I would say that I was happy with the hotel and the booking process via booking.com

    The only reason I can't give them 5 stars is the views are not great. Because this hotel is not on the beach you have views of other building. Be prepared to walk a few blocks to the beach. The hotel is located a few blocks from a ok beach...kind if dirty. Can't fault the hotel for that. The nice beaches are further away. If you stay here I would suggest renting a car... Or plan on using taxis or buses.

    9.2

  • James
      United States of America
    April 18, 2014

    Hotel was clean and modern staff was courteous and helpful.

    9.2

  • Stephanie
      United States of America
    April 15, 2014

    I love that they have a "sister hotel" that gives guests resort access to the beach. It definitely makes up for the hotel not being directly on the water! The location was okay, not a lot of restaurants/bars/etc nearby, but it's directly next to a supermarket which was super convenient and within walking distance of nightlife in Santurce and the touristy resort area in Condado. Also - chocolate chip cookies are always a plus.

    8.8

  • Ana
      Switzerland
    April 9, 2014

    The location serve the purpose for our trip. There were restaurants after a 15 minute walk which was not bad with many choices. The area was also quiet. The cookies given upon check in were delicious and a good idea.

    Quite a bit of walking to look for a decent place to eat.

    7.5

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