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105 Ave De Diego, San Juan, 00911 San Juan – Show map
|King Room - Non-Smoking|
|Queen Room - Disability Access|
|Queen Room with View - Non-Smoking|
|Garden View Queen Room with Extra Bed and Balcony|
|Queen Room - Non-Smoking|
|Queen Room with Extra Bed - Non-Smoking|
|Garden View King Room - Non-Smoking|
|Garden View King with Balcony - Non-Smoking|
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82 properties in San Juan
Including hotels, apartments, villas and more.
124 verified reviews
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DoubleTree by Hilton San Juan's staff speak: Spanish, English
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Ping-Pong, Fitness Center, Spa, Hot Tub
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
Free! Wired internet is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Private parking is available on site (reservation is not needed) and charges may apply.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
One older child or adult is charged USD 20 per person per night when using existing beds.
Free! One older child or adult stays free of charge in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
DoubleTree by Hilton San Juan accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 124 reviews
Value for money
Show reviews from:
Holiday Inn Express Condado San Juan is located a 5-minute drive from downtown San Juan and 3.5 miles from Old San Juan Main Square. It features a swimming pool with a terrace and hot tub.
Score from 97 reviews Very good
In the Isla Verde area of San Juan, Puerto Rico, the Hampton Inn is just a 5-minute walk from the beach and just over half a mile from Luis Muñoz Marín International Airport.
Score from 232 reviews Wonderful
Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel is close to area attractions and beautiful beaches, and provides exceptional amenities, including several on-site dining...
Score from 231 reviews Very good
Just 1 block from Condado Beach, the Radisson Ambassador Plaza includes a casino, outdoor swimming pool, spa and gym. The functional air-conditioned rooms feature free Wi-Fi and a private balcony.
Score from 124 reviews Good
The employees at the reception and the restaurant were friendly and helpful.
There was nothing not to like
need to provide pick up service from airport
Great location and the cookies.
The staff was very courteous and friendly. The staff was knowledgeable about key places to visit in San Juan. For example, we wanted to eat food from the local favorite places and the staff delivered with their recommendation.
We wished that the hotel was closer to old San Juan because the taxis to certain destinations were quite pricey.
clean rooms great location
the parking even though its not part of the hotel has the rudest employees been there 2 times this year ..and never ever a smile or a thank you and its not cheap..
the knowledge and friendliness of the staff.
no air conditioning in the hallways and the maids service did not clean the room throughly.
the fitness center could have better air conditioning
WE WERE ON OUR HONEYMOON AND ENJOYED OUR STAY FOR THE 2 FULL DAYS IN PUERTO RICO BEFORE LEAVING ON OUR CRUISE! Wonderful Location and Awesome Room! Thank you!
The service was great staff was veryhelpfull friendly
The pool was a little small
Close proximity to the airport. Friendliness of staff.
The advertisement of the location to be close to the shopping mall Plaza Las Americas is a bit unfair. The mall is approx. 3.5 miles away and the taxi fare is US$ 17.--/ one way! The same rate is required for the transport from the airport to the hotel. Approx. traveling time in the morning at 7.30 am just 10 minutes max.
Close to old san juan and other touristic attractions. Very friendly staff
Worse bathroom ever. Bathroom has no walls. It is a weird glass construction and closes with a sliding door (that does not even close well)... and is located exactly next to the bed.. so if you are not a solo traveler... do not count on having any privacy in the bathroom!!! People can hear and see everything!! Also extremely poor quality of food in a ridiculously expensive price. For a very non-tasty salad and Turkey -club and 2 drinks (we did not even finish them despite our hunger..and we were waiting a good 45 min for them) we ended up paying $65
The service was amazing. All employees were very helpful and attentive to all request and needs.
Car was scratched in valet parking. Not a huge deal but the process I had to go through was aggravating since it was a rental. Staff was very helpful and apologetic though.
Staff was great, rooms were nicely appointed, pool area was nice, convenience to Ashford Ave. and Condado Beach
Pillows were not as comfy as they could have been, bed was very firm
The entire staff was exceptionally friendly and helpful. The hotel was located within walking distance of many very nice places to eat and drink. We loved our stay other than a few very small details. Thank you doubletree staff!!!!
We found the bed very uncomfortable. The bathroom setup although very modern looking was very conducive to any privacy while using the bathroom.
The staff was extremely friendly and helpful when we wanted a place to go for dinner and suggestions for things do while we there.
The pool is small. We didn't lay out there because there were people every where. We went to the beach instead.
We got an excellent greeting after a long flight from the receptionist (Peter) - warm cookies, a speedy check-in and a great recommendation for a restaurant just a short 3 mins walk away. The room was clean, spacious and the bed was really comfortable. We had problems with arranging for a private tour online to the Camuy caves and Arecibo Observatory, but the hotel offered those as well and Peter managed to put us on the list at short notice. Be sure to request for free access to the private beach belonging to La Concha Resort, it's a 20 minute walk away. If the walk is too long for you, there is a public beach just 3 blocks away. Liked how we could use the gym and jacuzzi 24-hours and also the printing service available for us to print our boarding pass. Best of all, the hotel kindly allowed us to check out a couple of hours later! Very very pleasant stay and we had a hard time leaving.
For the sake of being picky, the hotel was quite awhile away from Old San Juan, which may be inconvenient if you do not have a car. There are public buses within a 5 minute walk, but they are rather unreliable. We did not have breakfast as part of our room rate.
The room, bathroom, pool area, access to sister resorts on the beach, lobby bar...
A bit distance to beach, the sister resorts, and the downtown area. As long as you are aware of this, it is ok
Hotel was good and very clean. Also the sister hotel options were good too.
Proximity to the beach, everything else was good.
This was my first trip to Puerto Rico and all I can day is YAY! My sister and I had a great time. Mostly thanks to the staff of the Double Tree. They told us all the places to go, how to get there and the cost of everything. They made this trip so easy for us. The hotel was clean and full of amenities. The pool was great. Wi-fi was excellant! The T5 bus to Isle Verde Beach and the bus to Condado (shopping/food) are easy to catch a few yards from the hotel. Condado is nice walk. You will need to go there for food. The only reason I can't give them 5 stars is the views are not great. Otherwise I would say that I was happy with the hotel and the booking process via booking.com
The only reason I can't give them 5 stars is the views are not great. Because this hotel is not on the beach you have views of other building. Be prepared to walk a few blocks to the beach. The hotel is located a few blocks from a ok beach...kind if dirty. Can't fault the hotel for that. The nice beaches are further away. If you stay here I would suggest renting a car... Or plan on using taxis or buses.
Hotel was clean and modern staff was courteous and helpful.
I love that they have a "sister hotel" that gives guests resort access to the beach. It definitely makes up for the hotel not being directly on the water! The location was okay, not a lot of restaurants/bars/etc nearby, but it's directly next to a supermarket which was super convenient and within walking distance of nightlife in Santurce and the touristy resort area in Condado. Also - chocolate chip cookies are always a plus.
The location serve the purpose for our trip. There were restaurants after a 15 minute walk which was not bad with many choices. The area was also quiet. The cookies given upon check in were delicious and a good idea.
Quite a bit of walking to look for a decent place to eat.
Did enjoy hotel and loved cookies. :)
Limited sites near location i could walk to, although restaurant staff recommended was very satisifying. Would visit again on next visit.
Location, location, location.
I had business 98% of the time. The rate was a bit high.
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