눉The Airconditioning in our room was next to non existent. When set to 66 for long periods of the day, the room didnt feel cold, and during the night it was hot and sticky. There was an additional fan that was in the room but I have seen milk turn quicker, as a result it did not do anything. Did not have 1 good night sleep.
Walls are PAPER THIN. We heard everything from our neighbors. We did have security tell them to hush around midnight, and they did, but everything that people did was so easy to hear. Contributed to not having any good sleep.
Room service is beyond extortion. 28 dollars for 4 waters.
No 24 hour room service. As a result we had to get snacks from a cafe to take to the room, which was 42 dollars for chips, salsa, gummy worms and 1 diet Pepsi.
The actual value for money in general is very low. Everything is really overpriced, even for resort pricing.
Wifi coverage is dismal, ended up using my 4G LTE data package from Verizon instead.
Shower Curtain in the bathroom is unhygenic, and the spacing of the toilet to the shower is very poor, expected much more from a Waldorf Astoria.
The bars are limited in hours, and the one bar that is open late is open, has no atmosphere and blasts a poor selection of loud music.
The check in counter (the staff side) looks like something out of 1970 Rwanda. It is tired, dirty and doesnt set a good mood when checking in.
눇Location was amazing. Scenic views from all angles of the property.
Ample room in the pools.
Natalia for outdoor service was a wonderful host. Jose at breakfast was also very helpful.
Golf course was a lot of fun.