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6063 Isla Verde Avenue, 00979 San Juan, Puerto Rico – Show map
|Vista King Room|
|King Casita Room|
|King Room with Ocean Front View|
|King Room - Accessible|
|One-Bedroom Queen Suite|
|Garden King Room|
|One-Bedroom King Suite|
|Vista Queen Room|
|City Vista Queen Room|
|Double Room with Two Double Beds and Garden View|
|City Vista King Room|
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89 properties in San Juan
Including hotels, apartments, villas and more.
83 verified reviews
They speak your language!
El San Juan Resort & Casino, a Hilton Hotel's staff speaks: Spanish, English
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When you book with us your details are protected by a secure connection.
Outdoor Pool, Grounds
Tennis Court, Water Sports Facilities (on site), Fitness Center, Spa, Massage, Casino, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and charges apply.
Wired internet is available in all areas and charges apply.
Public parking is available on site (reservation is not needed) and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 40 per person per night when using existing beds.
One older child or adult stays free of charge in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 83 reviews
Value for money
Show reviews from:
Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel is close to area attractions and beautiful beaches, and provides exceptional amenities, including several on-site dining...
Score from 350 reviews Very good
With an outdoor infinity pool overlooking Condado Beach, this 4-star resort features a 24-hour casino and several fine dining restaurants. The large guest rooms have private sea view balconies.
Score from 189 reviews Excellent
Featuring a terrace with swimming pool, stunning ocean views and free Wi-Fi throughout, this hotel is just over one mile from Old San Juan City and a 5-minute drive from Puerto Rico Art Museum.
Score from 542 reviews Very good
The beach and Caribbean Sea are across the street from this Carolina hotel. It features a rooftop restaurant, an outdoor pool and warmly decorated rooms with a small fridge.
Score from 179 reviews Good
loud guest 2 AM in the hallways.
Very friendly staff, nice facilities, very clean (with exception of patio furniture).
Beach and pools very crowded, everywhere loud and crazy music from hotel loudspeakers and private stereos, a lot of stinking cigar smokers at the beach. Bill at checkout was about $ 1,500 too high and it took us about 1 1/2 hour to have it corrected.
Great beach access, friendly staff, great bars and location is prefect.
We switched to a Tower room which was nice since the casitas were old, dirty and lacking furniture.
Wow! This was the happening place to be in San Juan. Usually you have to go out looking for great restaurants and nightlife, but at ElSanJuan it comes to you. Great hotel on the beach!
Room was a little worn but very, very clean!
La ubicación es excelente
Los restaurantes son demasiado caros
Close to the airport. Rooms were big and clean. The beach was nice and the facilities were good. The salsa band was good but there were no local dancers.
Food was overpriced. There is nothing much outside the hotel in Isla Verde. The Condado area is much nicer. The breakfast was disappointing. It wasn't a big deal but we were on level 5 and could hear the nightclub on the ground floor.
Everyone from Angelo the doorman to Maria who cleaned the room were friendly & very helpful. Hotel staff very professional. Room was clean, facilities were clean. Very Nice experience.
Really could not complain about anything that I wouldn't consider being very nitpicking
The club life the beautiful beach and amenities
Lobby is beatiful and transform at night into a Magical club house.
Upon checking into room 252 found the toilet was not flush and had urine in it, a lot of hair on bathroom floor and bed. We also felt very insecure as door that leads to guest room on the 2nd floor hallway did not lock and anyone from the outside can walk right in, We mention it twice at the front desk but,was never fix. I also saw strangers that were not guest of the hotel coming from the beach and using the hotel pools and security by gate did not ask them to show guest keys. The food and drinks were extremely expensive. About $7.00 for 1 can of Medalla beer at the outside bar by pool is abusive. We always went outside of the hotel to locals for breakfast, lunch and dinner as their price was reasonable. I rented a car for 3 nights and used the hotel parking for all 3 nights. I paid cash for the first 2 nights and on the last night I use my credit card to pay for the 3rd night. Upon my return from the trip I discover I was charge for 3 nights for the parking on credit card. Call the hotel and was told front office Manager would call me or email me. Until today I'm still waiting on a call or email.
Bed was very comfortable. Booking.com solved the issue with the room rate eventually. Totally unnecessary and distressing situation though.
We were initially overcharged for our room by El San Juan Resort. The check out Clerk, Carlos , was obnoxious and very rude.
The casino was under construction not many games were operational
Excellent customer service and concierge Great restaurants
Some updates needed but great property
We were put in an OLD room that was in need of repair. It was on the ground level near the pool and had an infestation of ants.
Over all view
Hidden fees I thought the total was included in the reservation
4th floor, black mold in the bathroom mirrors, cleaning supplies displayed at the main bar.
Very short distance from the airport and right on the beach. The atmosphere is great. Very convenient location. The hotel food was good.
The room was somewhat outdated and need upgrades.
Love the place and facilities. Needs to be updated more, cleaned better. The lobby had nice entertainment.
I wished it would be a bit more cleaner and updated. The lobby on the weekends has a dress code that we were not aware of when staying. The food and drinks were very pricey for the amount that you got. Some of the staff were very helpful like Jonathan and some were just matter of fact. Other than that it was a nice stay but not for the amount they charge.
Nice pools, clean beach area, clean rooms
Rooms didn't have refrigerators, radio/iPod docks didn't work, balcony was a sliding door only no porch. Bars were very pricey
Beautiful hotel and pools!
Costs for food and drinks. $11.00 for a 6 oz Pina Colada in a plastic cup- ridiculous!
You come to El San Juan for the location and the nightlife. The Italian restaurant in the lobby is fantastic.
You definitely pay for it. Rooms are average at best, staff is slow, entire hotel is noisy. Below average for a Hilton.
Everything, julissa was very helpfull best experience ever, highly recommended. ..
We arrived around 4pm, and the booked room ( 2 double beds) was not available. The booking and payment were made months before, but since the reservation was made with booking.com we were bumped to another room (king + extra bed). I did not mind, but this is not correct. That is why we make reservations with time ahead.
Room quality was great, staff helpful and courteous, location perfect, pool clean and comfortable
Was not given a king room as booked originally but was moved after complained, no hot water for spa bath until late evening
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