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8000 Tartak Street, 00979 San Juan, Puerto Rico – Show map
|One-Bedroom Suite with 2 Double Beds - High Floor|
|One-Bedroom King Suite - High Floor|
|Accessible King Suite - Non-Smoking|
|One-Bedroom King Suite - Non-Smoking|
|One-Bedroom Suite 2 Double Beds-Non-Smoking|
|Two-Bedroom Suite - Non-Smoking|
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90 properties in San Juan
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141 verified reviews
They speak your language!
Embassy Suites San Juan - Hotel & Casino's staff speaks: Spanish, English
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Outdoor Pool (all year)
Fitness Center, Massage, Hot Tub, Game Room, Casino, Playground
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 16 per day.
Private parking is available on site (reservation is not needed) and costs USD 20 per day.
Room Service, Vending Machine (drinks), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
4:00 PM - 5:00 PM
10:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Up to two older children or adults are charged USD 40 per person per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 141 reviews
Value for money
Show reviews from:
Located at Luis Munoz Marin International Airport, the San Juan Airport Hotel includes spacious, air-conditioned rooms with free hot breakfast and free high-speed Wi-Fi. There is also a 24-hour gym.
Score from 740 reviews Good
This European-style hotel is in Old San Juan, a 5-minute walk from the historic Castillo de San Cristóbal. It features modern rooms with a flat-screen TV.
Score from 351 reviews Excellent
The beach and Caribbean Sea are across the street from this Carolina hotel. It features a rooftop restaurant, an outdoor pool and warmly decorated rooms with a small fridge.
Score from 171 reviews Good
Nestled among 17 acres of beautiful tropical gardens, and featuring a private beachfront location, this family-friendly hotel offers spacious accommodations and a large variety of on-site facilities,...
Score from 229 reviews Very good
The newly renovated suites are beautiful! The free breakfast has everything and the free drinks at the daily reception were great. The pool was even better than pictured, and it's only a 5 minute walk to the beach. I Would definitely recommend this hotel!
I have no complaints
I enjoy the happy hour, breakfast buffet and the live music.
Some staff wasn't helpful when ask for late check out. The parking. It should be included in your stay.
Location, amenities, and free breakfast
Dated rooms decor, cigarette smell in room
Friendly and felt very safe. Always someone at front desk when I had a question. Great breakfast. Happy hours in the evening. Beautiful pool. It had a great laundry room.
The only thing I didn't like was that for some strange reason nothing in the room ever got dry. We tried being Eco friendly and reusing our towels. But, no matter how we hung them they NEVER dried. And also they never vacuumed our room the 7 days we were there.
Breakfast was great!
I was terrified and cried for one of the staff entering and approached me in the bathroom at 9:45 pm. I was almost naked after the bath. I was deaf and couldn't hear the door knock but didn't appreciate him for entering. The general manager didn't even look at me or apologized and deducted $26 something from hotel room charge. $26??? I was expecting more than $26.
The location, value for the money and the friendly and helpful staff.
-Never cleaned the room. -At my request bathroom towals and etc... were provided! This is poor!
Better service, if I return back!
Rooms were quiet even near casino with band
Specifically asked for a non smoking room but when we checked in only smoking rooms were available. My husband was quite upset.
Too much construction noise and rooms smell terrible!!
Remote control for TV's - Damaged
Nice evening cocktail reception and morning breakfast. The pool and patio areas were very nice.
I didn't like the recorded bird noises in the courtyard area. They were loud and annoying. They weren't turned off in the evening until very late and I could hear them in the front room while trying to sleep on the sofa bed.
Hotel was nice walking distance to beach staff was very friendy free breakfast was great staff was helpful telling what sites to see and where the parties places are and the free happy hour was nice as well
Room was not ready upon check in was not thrilled with that bit of info
Everything was great! Except the smell in the room.
I asked to have extra pillows in the room when booking my stay and that didn't happen.
complementry breakfast & happy hour, can not leave out the Casino.
Housekeeping respond to additional items. Asked for wash cloths and extra towels, did not get.
The 25 dollar per night 'hotel fee' which I was not made aware of when I booked the room.
The daily Breakfast & reception was nice if you made it time to enjoy
The Spa services closed too early. After all day of walking in Old San Juan or shopping, it would've been a great service to end your day with. No local food offered at the hotel.
The time I spent with my family most of all!! The managers were very accommodating, due to the some of the staff being very rude, especially at the check-in desk!!! Enjoyed the breakfast & the happy hour...
Some of the staff was very rude, especially at the front desk!! The hotel needs a face lift, rugs are worn out & dirty, tubs are dirty & scratched up, even after cleaning them!! Linen has stains on them & they still used them on the bed!! The seat cushions in lobby are all stained!! I stayed there several times & never experienced this much trouble... I would recommend them if they change!!!
Breakfast and Open Bar
location close to airport Pool area was wonderful Appearance was similar to USA Embassy Suites, BUT
Sofa Bed had the mattress from HELL!!!!! Need to thrown out old mattress, could feel metal frame, didn't get a good nights sleep at all, mattress had a huge sink in the middle from head to toe Requested additional towels and pillows for room several times starting at 5:30PM even went down in person, when phones were not working. Received towels after final call at 11:30ish PM Furniture was dated and scratched up Bathroom was OLD and dirty, ceiling in tub had a really bad patch job done. Bathtub was scratched up with blackish marks (felt unclean) Whole bath room felt dirty with visible dirty areas LACKED quality expected of an Embassy Suites, was really disappointed once finally received room keys for this room. Located on a side street which was odd to me Floor 6 room 607 was on the Hilton Honors Floor (Nothing about this room made me feel HONORED)
Everthing was so good.relax
When they cancel my reservation
The hotel stay was really great in regards to everything else!!
Not enough variety in the breakfast menu. My wife really wanted some pancakes, and they were never offered the six days we stayed their.
Location to airport was convenient. Staff was friendly ! Loved the CLEAN pool. Convenient to restaurant's.
Walking with a cane is a hazard here ! Dangerous to say the least !! Torn carpets on hall level of our room floor. The room had a terrible oder that interfered with our asthma and made it difficult to breath....the couch, well collapsed. The cushion is woren out and ended up sitting on the framework. Needs remodeled.