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200 Coco Beach Boulevard Highway 955-I, 00945 Rio Grande – Show map
|Mas Rewards Member||This property offers points and benefits for MeliáRewards members|
|Red Level Ocean View Junior Suite|
|Red Level Junior Suite with Garden View|
|Red Level Family Junior Suite|
|Red Level Ocean Front Villa|
|Red Level Ocean Front Junior Suite|
|Red Level Family One Bedroom Master Suite|
|Garden View Deluxe Junior Suite|
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5 properties in Rio Grande
Including hotels, apartments, villas and more.
82 verified reviews
We speak your language
Gran Melia Golf Resort Puerto Rico's staff speak: Spanish, English
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Outdoor Pool, Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Pool Table, Diving, Snorkeling, Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Hot Tub, Bicycle Rental, Game Room, Playground, Entertainment Staff
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 20 per day.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Designated Smoking Area
4:00 PM - 12:00 AM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Any additional children under 2 years are charged USD 10 per person per night in a crib.
One older child or adult is charged USD 50 per person per night when using existing beds.
Any additional older children or adults are charged USD 50 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Gran Melia Golf Resort Puerto Rico accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 82 reviews
Value for money
Show reviews from:
On Isla Verde Beach, this oceanfront resort is just over 1 mile from Luis Munoz Marin International Airport. It features 4 on-site restaurants and a full-service spa.
Score from 90 reviews Excellent
Just a 5 minute walk from Fajardo Bay on Puerto Rico’s Atlantic Coast, the Fajardo Inn is surrounded by attractive grounds. It offers 2 great restaurants and a 25-meter pool with a whirlpool and...
Score from 176 reviews Very good
This scenic resort in Puerto Rico is near El Yunque Rain Forest. On a 300-foot cliff overlooking the ocean, it features a spa, a casino and tennis courts.
Score from 95 reviews Very good
In the Isla Verde area of San Juan, Puerto Rico, the Hampton Inn is just a 5-minute walk from the beach and just over half a mile from Luis Muñoz Marín International Airport.
Score from 232 reviews Wonderful
The beach was pristine and virtually empty- everyone and all the kids were at the pool area. There are so many hammocks and chaises on the beach...it was like being on a private island. The bars and atmosphere- the bali beds in the lounge, the gorgeous grounds- all incredible. We like to walk, so we didn't even wait for golf cart service. We did a little snorkeling in the turtle grass protected reef in the ocean. The staff was very polite. The resort is luxurious. We had a regular room and it was lovely and very large. I can't see why anyone would pay for the Red rooms- the Red pool is dull.
Check out was very very slow. They promised to email me a copy of my receipt and did not. I didn't find check-in to be slow. The valet car service provider was nice but confused. (There is plenty of self parking at 15.00 a day with in and out.)
The location, room sizes and privately
Lack of activities, lack of restaurants choices,high cost of food and drinks and lack of live entertainments.
The courtesy of the staff. The room was cleaned, well equipped, and all the kitchen utensils were cleaned. The response to room service requests was very good.
The big pool is really good, specially when you stay with young kids. But it is time for the hotel to schedule a major overhaul to it, specially the floor. I do not know the reason but the water supply/return nozzles were not functioning to a 100%
Beach Front Location (notice that it's not really a proper beach. You can only swim up to the knees. After that it's full of algae) Suites are quite big and the resort (even if it's not a true 5 star) is pleasant.
Customer Care services are simply unacceptable. They are unable to deliver, independently what basic services are you requesting (like a plate of fruit, missing towels, whatever) - notice that we had the red level room (beach front-line) where you are supposed to get a more "dedicate service". Too Expensive Vs Other similar \ or even lower category hotels (I would like to underline again, the extreme poor service provided). Beach Restaurant (the only one with "fast food" closes at 6pm). Other restaurants are too expensive (especially, if you are looking to eat a burger, salad, soup, etc.). While I did enjoy the location, you need to have a car. Too far away to walk and taxis are quite pricey. Excursions are very expensive (even comparing with other hotels). Overall, NEVER, NEVER AGAIN.
The service was very slow but the people were nice.
The 24 hour pool was so dirty. The beach needs to be clean. There is too much seaweed. My check on experience was horrible. I called a week before so I could be prepared. The $100 deposit for each night was a big much.
The prices and fees for everything.
The grounds are beautiful. Nice beach chairs and hammocks. Great views; nice landscaping. The little store on-site is very helpful.
Rooms are dirty; hotel might have been "luxury"15 years ago but now the furnishings are beat up, run down. Ice machine never worked. I had 2 bad meals at their restaurants. One was so bad I sent it back - but was still charged.
Facilities are beautiful and beach is right in frnont of the hotel.
Prices in restaurants are too expensive.
Prior to arrival we read reviews which made is nervous. Such comments as unfriendly staff and facility not clean. My wife and I found the staff to be very friendly and most accommodating! Wonderful experience and would recommend upgrading to red level.
It is a very relaxing place!
The price was high when I arrived I found out that I have to pay $100 pe day as a guarantee and I was never noticed about it.
This was our second time there in 6 months. We love Gran Melia.
the check in time is really long
Good facilities, room cleaned thoroughly on daily basis, good size room.Japanese & Italian restaurants were very good , breakfast was typical international buffet. Bar was good but cocktails were expensive, as they are in all International hotels on PR.
Resort Oncosts, pricey bar bill, service not great in general & room service ridiculous. Took 25mins to get Room service to answer the phone & then told it would be 1hr 10 mins to wait. Needless to say we managed without Room service , so can't comment on the quality of the food! Had been forewarned by other reviews but the beds are really soft. So soft my husband asked for mattress to put on floor as was unable to sleep in the bed. But they did bring the mattress very quickly with additional bed linen.
The food was great!!!
Cost of restaurants at hotel, no real beach, poor service in general
The room, the lobbys areas, the pool, the food (room service), maybe everything is very good form me. I am pleased.
Warm weather. Nice staff.
No entertainment at hotel. We spent all our money on cabs to find entertainment. Low on towels. Had to wait to take showers.
Location is gorgeous. Rooms are huge.
Nothing seems updated. Items in the kitchen was dirty with fungus. Room over all was not clean. Lounge and lobby did not have enought staff to make it fun, lively stay.
I loved all of the gran melia second time there
The breakfast buffet was good. The staff were very eager to make our stay pleasant The hotel grounds were beautiful and quiet. The beach was divine. I felt safe at all times. Carmen, the cleaning lady was amazing!
The condition of the rooms were poor and unkept. The chairs and sofa were stained. There was old, moldy jello in the room's refrigerator. Room service was terrible. They seemed to be understaffed. The bed was uncomfortable. Some of the facilities looked unkept and poorly maintained. I couldn't believe that this hotel is only 8 years old. Definitely not a 5 star hotel, very disappointing and overpriced!
Room, swimming pool
Staff attention at pool area. Used to call the waiter and next to us did not respond or looking to back. Service slow, over an hour and a half for three hamburgers.
Red Level accommodations (breakfast, happy hour, pool), bed was extremely comfy. Golf cart shuttles.
Check-in process was confusing and lengthy. Need signs to show where red level checkin is located. Rooms were damp and musty. TV reception was horrible.
Only the pool.
Poor maintenance in the room buildings.
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