Customer Care services are simply unacceptable. They are unable to deliver, independently what basic services are you requesting (like a plate of fruit, missing towels, whatever) - notice that we had the red level room (beach front-line) where you are supposed to get a more "dedicate service".
Too Expensive Vs Other similar \ or even lower category hotels (I would like to underline again, the extreme poor service provided).
Beach Restaurant (the only one with "fast food" closes at 6pm). Other restaurants are too expensive (especially, if you are looking to eat a burger, salad, soup, etc.).
While I did enjoy the location, you need to have a car. Too far away to walk and taxis are quite pricey.
Excursions are very expensive (even comparing with other hotels).
Overall, NEVER, NEVER AGAIN.
Beach Front Location (notice that it's not really a proper beach. You can only swim up to the knees. After that it's full of algae)
Suites are quite big and the resort (even if it's not a true 5 star) is pleasant.