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6530 Isla Verde Avenue, 00979 San Juan, Puerto Rico – Show map
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88 properties in San Juan
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302 verified reviews
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Hampton Inn & Suites San Juan's staff speaks: Spanish, English
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Outdoor Pool (all year)
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is needed) and costs USD 10 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
One older child or adult is charged USD 20 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 300 reviews
Value for money
Show reviews from:
Featuring a terrace with swimming pool, stunning ocean views and free Wi-Fi throughout, this hotel is just over one mile from Old San Juan City and a 5-minute drive from Puerto Rico Art Museum.
Score from 541 reviews Very good
Just 1 block from Condado Beach, the Radisson Ambassador Plaza includes a casino, outdoor swimming pool, spa and gym. The functional air-conditioned rooms feature free Wi-Fi and a private balcony.
Score from 232 reviews Good
Located at Luis Munoz Marin International Airport, the San Juan Airport Hotel includes spacious, air-conditioned rooms with free hot breakfast and free high-speed Wi-Fi. There is also a 24-hour gym.
Score from 788 reviews Good
Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel is close to area attractions and beautiful beaches, and provides exceptional amenities, including several on-site dining...
Score from 350 reviews Very good
Good location and good confort and happy hour
Noice of the airplanes
living/kitchenette was great, facilities well kept and friendly staff
Tiny bathroom, no bar!!
Staff were exceptionally friendly and helpful.
Inclusive buffet breakfast was a crowded scrum.
Staff n cleanliness
el desayuno buffet y el parking.
Being close to everything was great. Having the hotel on a road which was easy access for even a first time driver in Puerto Rico was excellent.
Hotel had reasonable offer for 2 beds rooms
Too close to the airport and a bit noise with open window
Staff was helpful and patient and the location was perfect.
Free cocktails. Free coffee 24hrs Free breakfast Free wifi Friendly & helpful staff Comfortable room
good place & swimming pool
The Friendliness of the staff and how they were able to give information about area attractions. The cost was very good for a family traveling.
To be perfectly honest the beds were ok to me not a good nights sleep.
Everything the room was so cleaned and the bed so soft and firm. The food was great. We had a free two hour of happy time at the pool area. The location takes you to the beach, and WOW what a beach. The airport is 10 minutes away.
That we only stay one night! The price was high for one night, but I didn't like is the hotel fee of 30 dollars more on top of the price.
Love the location staff and ambience
Front dest guys were very efficient and service oriented. Pool, hot-tub and fitness room are great. Breakfast is very nice. Coffe tea and cold water water are served in the lobby 24/7, really nice. A nice evening reception with light food and drinks every evening.
Wifi passward only valid for 24 hours. Needed to re-connect everyday. Location is not on the beach, but just 7 min walk.
I like that the hotel offered free breakfast because food is expensive in Puerto Rico. In addition the location of the hotel was excellent. Also the food at the pool was really good.
Even though the rooms were clean I think the bathrooms could use an update around the bathtub and sink there was that black mold or dirt not sure what it was. Also the drinks at the pool were expensive for the size of the drink you were getting. I paid eight dollars for a six or 8 ounce drink.
Breakfast Free drinks, snacks and messages during happy hour Towels and chairs provided to use at the beach Staff helpful and friendly
Location is not right on the beach, about a 10 min walk, but we did know that ahead of time
Great hotel Suites well appointed Pool and bar lovely Plenty restaurants close by Beach close by
This hotel staffs some of the friendliest & accommodating people. I liked that they greeted us in the hallways as we passed them by. They were very helpful providing information.The rooms were nice and well soundproofed since the airport is close. The bed was very comfortable and clean and they supplied Nuetrogena toiletries. The breakfast area was really clean and plenty of room to move around. They also had a little store that provided sundries & snacks.
Aesthetically, the outdoor area was really nice but it is very noisy since the airport is nearby. It's hard to relax when you can hear the sonic boom of a plane take off every 10 to 15 minutes. The customer service of the bartenders out by the Tikki hut was awful. We were there for 5 days and went to the bar almost every night. Not once did the bar tenders there smiled or exchange pleasantries. They were very short with us when we asked them to change the channel on the TV. The older of the 2 men was rude and treated us like we were bothering him. After asking about changing the channel on the TV, he said the remote control was lost then didn't even ask us for our order. He wouldn't make eye contact and proceeded to take the orders of the people who came after us. I would think that if your income depended on tourism, you would want to keep the customers engaged in your world. This was just bad customer service. When I asked the front desk if the bartender was an employee, they told me that they sub out the outdoor work. My husband & I told them about our experience and they recommended we mention it in our survey. The only other negative mark I would give them is that they use powdered egg mix for their breakfast.
Free breakfast and spacious room and great service from everyone.
This hotel is ideal for a 1 night stay before catching a plane. Tea and coffee was free and constantly supplied in the dinning room. Happy hour - drinks were free
Aircraft noise - but only by the pool the interior of the hotel was very well insulated
I go to PR often to visit my family. I have stayed anywhere from B&B's, small Inn's to Suite's. None of them matched the quality I had here!!! The staff was amazing, the breakfast was great, they had a band one night, they had free bar and snack another night and the pool side bar with grill was heaven!! I'll be staying here from now on!
We gather with family members to celebrate our parent 50th Wedding Anniversary near the hotel and had a great time. Very friendly staff, from the front desk to the cleaning staff. Would stay their again, very clean!!! Loved it.
They handle my reservation problem by giving me discounted rate on the room that was available.
Due to a late night flight arrival 3:00am and the property under construction. The entrance to the property was very hard to fine. Cab driver was unaware of the construction and thought it was closed. Had to carry my own bags (4) from front of building around to the back of building. Also the clerk did not have the correct reservation name of my confirmation which caused more problems.
The location was great for us. The pool with swim up bar was great.
The rooms were wonderful; the bed was so comfortable after spending 7 days on a cruise ship I needed that. The staff were very friendly and the cabana food at the back of the entrance was some of the best I have ever had. This hotel was a very nice stay away from home and I will stay there again.
There is only one critique that I had and I think it is partly because I booked through booking.com, but I was unaware of any resort fees that I would be charged for. I would have liked to have known that up front.
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