Hampton Inn & Suites San Juan    

Pris og belliggenhet nær flyplass ved reise til og fra annet sted på Puerto Rico.

Good room. Excellent breakfast and good location.

Lovely spacious room

Added unexpected cost

room was clean and comfortable. The staff were courteous and very efficient. Breakfast was great.

Nice workers and the beds were amazingly comfy. It was the best bed I have ever slept on.

The drain to the bath tub was clogged so the water filled up inside the tub as I took a shower.

The breakfest.

The shower head.

a very pleasant hotel

it's a 3 star hotel, so it's overpriced

Close to airport. Exelent frontdesk personal. Helpful and nice.

This is a hotel with a rather high price for a " 3-star " hotel. I expected more after 5 good days in a New York-hotel. I took a bath. After that I walked on the wall to wall carpet, I needed to take a new bath. This is one of the most dirty carpets I have seen in a hotel. After that we always used shoes when ever walking in the room. The hotel seems to need a good cleaning! Brekfast was what one can expect for a "3" star hotel.

The folks at the front desk were to be commended. They answered so many questions for us and gave us several suggestions of places to visit and eat..... GREAT STAFF ! ! ! !

So, first of all this is second line location. But I'm looking just it, because my last visit I stayed in Intercontinental, but pay 120 usd more. Old one, and Hampton better. In front of hotel good seafood restaurant, big supermarket, cafe with good coffee to go and milk shakes :) Rent car and good bitches as 2 minutes walk. Left direction of hotel you can find nice Pizza Hat and within walking distance a lot of restaurant and shops. Hampton is good hotel for reasonable prices, of course it also need renovation and update price range, but Puerto Rico is expensive one.

Hotel is good, but staff should be renovated with rooms. Blocked deposit 60 usd, but minibar is absent. Automatically charge you at 12 am for the next day accommodation anyway if your will not stay more and will checking out. Say sorry, this is system set. As result they blocked my credit card more than 350 usd and say sorry ;) Also, very, very, very worst breakfast, very poor. I stay in lux 2 rooms.

Good location. Ideal for pre cruise and airport. Clean and well presented. Staff really good. ( See minus comment )

One member of staff was unhelpful and sulky. Others so good HE stood out

Everything

The fact that you do not hacve an airport shuttle. The cab fare is very expensive for such a short rrip.

Everything is perfect!

Location

No restaurant.

Las habitaciones y el trato de los empleados.

El Guacamayo Grill.

Greeting upon arrival...could not be found in computer but no panic. Searched for our name and finally found that when entered into the system it had been entered with a different spelling engen became aingen But problem solved very quickly. The hotel is exceptionally well maintained, the beds and pillows were heaven to sleep on, the staff were exceptionally efficient and helpful. We were moved from one room to another because of a noisy toilet and there was no problem associated with our request. The breakfast set up and food was excellent. We would hope that all our stays in the future at hotels are as good as this one was. Again booking.com pleased us immensely. Thank you

Near to airport very clean and comfortable room

Limited breakfast menu plastic cutlery no waiter service no bar

The two young ladies at the desk when I checked in we're delightful, professional yet friendly. The room was lovely, the bed was comfortable and the entire property was sparkling clean. The pool was beautiful and the sandwich I ordered from the pool grill was delicious. When I had difficulty printing my airline boarding pass, the evening manager came to my aid. It was the nicest Hampton property I have had the pleasure to stay at.

I eas sorry I did not have more time there.

Comfort......

Resort fees knew it was coming, but did not use anything. About $30 more than rate for room.

Short 5 min walk to the beach without paying for a beach hotel.

Slow internet service. But reasonable.

Staff was awesome!!! Naomi and Eric were the best and will def stay here again!!! Naomi planned my entire trip events an they were all awesome!!! Look up Natural Wonders Tours with Raul if you are heading here!!!

El confort, la limpieza y la calurosa atención del personal, todo el personal, nos hizo sentir muy agustos y en confianza.

Que nos tuvimos que regresar muy rápido

el servicio es inmejorable el personal es muy amable y atento a cualquier solicitud

no tiene servicio de transporte para el hotel de categoria que es

precio y ubicación, ademas de la buena atención recibida.

Me ha parecido terrible que en el desayuno pongan cubiertos y platos de plástico y esté un señor con un pipote de basura inmenso recorriendo las mesas para recoger los platos. Pagar 185 dólares por una noche me parece un exceso siendo un hotel que ofrece un desayuno básico y regular y en platos de plástico. Hay que mantener unos Mínimos en las formas si se pretende cobrar tanto. Gracias.