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5961 Isla Verde Avenue, 00979 San Juan, Puerto Rico – Show map
|Superior Double Room|
|Double Room with Two Double Beds and Ocean View|
|Double Room with Two Double Beds and Lake View|
|Executive Double Room|
|Garden View King|
|King Room with Ocean View|
|Executive King Room|
|Double Room with Two Double Beds and Garden View|
|King Room with Lake View|
|Room Selected at Check-In|
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96 properties in San Juan
Including hotels, apartments, villas and more.
157 verified reviews
They speak your language!
InterContinental San Juan's staff speaks: Spanish, English
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Outdoor Pool, Grounds, Terrace, Sun Deck
Sauna, Fitness Center, Spa, Massage, Hot Tub, Beachfront, Casino, Playground, Evening Entertainment
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges may apply.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Lockers, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 17 years stays free of charge when using existing beds.
Up to two additional adults are charged USD 40 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 156 reviews
Value for money
Show reviews from:
Featuring a terrace with swimming pool, stunning ocean views and free Wi-Fi throughout, this hotel is just over one mile from Old San Juan City and a 5-minute drive from Puerto Rico Art Museum.
Score from 599 reviews Very good
The hotel offers an oceanfront swimming pool and an on-site casino. This San Juan, Puerto Rico hotel is right on Condado Beach.
Score from 277 reviews Excellent
With an on-site casino, this Carolina, Puerto Rico hotel is a 10-minute walk to Isla Verde Beach. The hotel features an outdoor pool with waterfall and charming suites with a 37-inch flat-screen TV.
Score from 165 reviews Very good
With an outdoor infinity pool overlooking Condado Beach, this 4-star resort features a 24-hour casino and several fine dining restaurants. The large guest rooms have private sea view balconies.
Score from 214 reviews Excellent
April 18, 2015
No (shaded) seats available for our group with 6 children, of which 3 infants
Great location, combination of swimming pools and beach, breakfast staff!
April 7, 2015
Loved the pool!!
March 24, 2015
Stafff tried to over charge me $1,100.00 more than my Booking.com rate! After a lot of work we got it corrected. Was thankful I had all of my paperwork. Rooms were not as recently updated as the rest of the property appeared to be; cleanliness of the room was not impressive.
The property itself is beautiful! Pools & surrounding beach area was wonderfully maintained and lots of room for everyone. Staff was very friendly & accommodating.
March 17, 2015
Bathrooms were outdated, especially for the very expensive price. We spent $50 for breakfast for 2 plates of eggs; so expensive.
Staff was fantastic. Location; beach access and chairs. Spa was great.
March 8, 2015
Not good service at the beach. You need to chase the servers. Lack of staff at the beach area Expensive breakfast buffet. Not a lot of choices
March 4, 2015
The customer service &staff were very friendly and pleasant .Many things to do in the hotel which was a plus !
February 28, 2015
No bad experience, just a little pricey overall but quality is there, so if you choose to stay here enjoy it!
Beautiful property with excellent proximity to beach and close to airport. The concierge desk was BEYOND helpful to us - we had a complication (self-created, unfortunately) that they worked hard to resolve. Can't say enough! Thanks!!!
February 23, 2015
They charged me extra for two friends that visited me at the beach in order for them to have a beach chair. I paid $40.00 and they were not even at the hotel just on the beach
February 22, 2015
A Little pricey
February 19, 2015
Sofas in room filthy, bathroom very small and out dated with black mildew/mold in shower grout.. Also showers in spa were full of black mildew/mold, obviously not cleaned often... Management not really that concerned with our issues.. For a room that was over 600.00/night it was not acceptable!
Most staff were very nice and attentive. Spa treatment was good.
February 17, 2015
Wifi was sketchy
Breakfast and food by the pool were great
February 15, 2015
We upgraded to a suite- horrid. Parking lot view and old/dingy furnishings. We asked to be placed into an ocean view room. Much better
The staff and the pool/beach are superb
February 13, 2015
Everything you need is right there. The staff is wonderful and the security makes you feel very safe.
February 10, 2015
We got an upgrade from concierge to a nicer room and he called us to ask if it was to our liking. We asked the valet guys for good local places to eat, and they gave some great suggestions. Room was beautiful. Amazing stay!
February 10, 2015
The fridge was old.. Wish they had microwaves in the room.
The hotel was really nice, beds were comfortable and the property was beautiful. The staff was Amazing minu the tour desk lady who was always on the phone and wasnt really helpful.. Love the concierge he was a Life Saver and Louise the bell man is Awesome. Definately will return!!
February 7, 2015
They don't enforce the non smoking rule outside areas very well. People were smoking on the beach and by the pool which we were told was not allowed. Even outside I don't want to breathe second hand smoke. Coffee maker in the room was junk.
Common areas are beautiful. I liked that there was a fridge in the room.
February 2, 2015
I was over-charged by more than 1 000 USD because of booking mistake! Staff did not want to solve the issue. I had to argue for 3 hours with them. Then, when checking the final bill I noticed that the cheating hotel staff add extra tip without you knowing! Completely crazy! It is completely overpriced. Beach was horrible with sticky seaweed.
January 20, 2015
Paying 10.00 for a beer and $12.00 for a drink!! We ended up going off property for food and drinks just because of the outrageous prices.
Hotel was great with a wonderful pool and beach. Location to the airport was key.
December 30, 2014
When one pays $900 a night plus tax & service surely one should not be charged for the use of hifi & $8.00 for abottle of mineral water. JE
December 29, 2014
This is not a 5-star hotel. The rooms are outdated. The pool was not cleaned often enough.
The staff is friendly and helpful. The location is very good.
December 28, 2014
Very quiet at night went next door or to another hotel should have music or something casino was to quiet and machines old
staff was wonderful
December 26, 2014
A defensive frontdesk staff unwilling to take critical feedback - this was ultimately corrected by the boss of the front desk; Overall the hotel seems to have lost its earlier possible glory but yet charges premium prices; this results in a very poor value for money proposition; the italian restaurant is depressing, old and tired, lacking cleankiness and only serves the undrinkable american style coffee in a country which produces fantastic coffee...beats the hell out of me... main concern though is the lack of cleanliness: check the silverware and plates before you eat!!!
Location; Garden - pool complex; Beach access Responsiveness of Director of front desk
December 26, 2014
The "free wifi" advertised is only good for email, Facebook and some safari pages. If you want to use youtube or any of your apps, its $19.95/day for wifi. It didn't matter because the wifi didn't even reach our room so we had to use our own cell phone data anyway. When using the bathroom linens the first day (and some days later) there were black hairs intertwined in the towels and washcloths. The walls are very thin. We could hear regular conversations from the rooms next door. We were also woken up almost every night by people talking in the hallways or getting ice. Everything is extremely expensive. Breakfast is $28/day/person. Having traveled to many Intercontinentals globally, this one was very disappointing. The facilities need to be updated and if they want to charge 5 star prices, they need to give 5 star products. I think this hotel deserves 3 stars.
The entire staff was excellent. Everyone including the waiters, concierge, pool attendants and spa staff was very helpful during the entire stay.
December 25, 2014
- Old building, and it shows - The fridge in the room was old and it had NOTHING in it. I needed a drink of water at 4am when we arrived and was told that they didn't have any, or any vending machines where I could get one. POOR service. - VERY expensive for what it was. - Save yourself money and stay somewhere else.
The only good thing was the location.
December 24, 2014
Rooms themselves are pretty standard, small bathrooms.
Nice lobby area, beautiful pool area and very convenient beach with plenty of chairs. Sophisticated classy look to the hotel throughout. Ocean view rooms had a really nice view. Free wifi is nice too.
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