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5961 Isla Verde Avenue, 00979 San Juan, Puerto Rico – Show map
|Superior Double Room|
|Double Room with Two Double Beds and Ocean View|
|Double Room with Two Double Beds and Lake View|
|Executive Double Room|
|Garden View King|
|King Room with Ocean View|
|Executive King Room|
|Double Room with Two Double Beds and Garden View|
|King Room with Lake View|
|Room Selected at Check-In|
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87 properties in San Juan
Including hotels, apartments, villas and more.
154 verified reviews
They speak your language!
InterContinental San Juan's staff speaks: Spanish, English
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Outdoor Pool, Grounds, Terrace, Sun Deck
Sauna, Fitness Center, Spa, Massage, Hot Tub, Beachfront, Casino, Playground, Evening Entertainment
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges may apply.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Lockers, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 17 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 153 reviews
Value for money
Show reviews from:
With an outdoor infinity pool overlooking Condado Beach, this 4-star resort features a 24-hour casino and several fine dining restaurants. The large guest rooms have private sea view balconies.
Score from 198 reviews Excellent
The hotel features an oceanfront swimming pool and an on-site casino. This San Juan, Puerto Rico hotel is right on Condado Beach.
Score from 255 reviews Excellent
With an on-site casino, this Carolina, Puerto Rico hotel is a 10-minute walk to Isla Verde Beach. The hotel features an outdoor pool with waterfall and charming suites with a 37-inch flat-screen TV.
Score from 156 reviews Very good
Nestled among 17 acres of beautiful tropical gardens, and featuring a private beachfront location, this family-friendly hotel offers spacious accommodations and a large variety of on-site facilities,...
Score from 273 reviews Very good
Beautiful property with excellent proximity to beach and close to airport. The concierge desk was BEYOND helpful to us - we had a complication (self-created, unfortunately) that they worked hard to resolve. Can't say enough! Thanks!!!
No bad experience, just a little pricey overall but quality is there, so if you choose to stay here enjoy it!
They charged me extra for two friends that visited me at the beach in order for them to have a beach chair. I paid $40.00 and they were not even at the hotel just on the beach
A Little pricey
Most staff were very nice and attentive. Spa treatment was good.
Sofas in room filthy, bathroom very small and out dated with black mildew/mold in shower grout.. Also showers in spa were full of black mildew/mold, obviously not cleaned often... Management not really that concerned with our issues.. For a room that was over 600.00/night it was not acceptable!
Breakfast and food by the pool were great
Wifi was sketchy
The staff and the pool/beach are superb
We upgraded to a suite- horrid. Parking lot view and old/dingy furnishings. We asked to be placed into an ocean view room. Much better
Everything you need is right there. The staff is wonderful and the security makes you feel very safe.
We got an upgrade from concierge to a nicer room and he called us to ask if it was to our liking. We asked the valet guys for good local places to eat, and they gave some great suggestions. Room was beautiful. Amazing stay!
The hotel was really nice, beds were comfortable and the property was beautiful. The staff was Amazing minu the tour desk lady who was always on the phone and wasnt really helpful.. Love the concierge he was a Life Saver and Louise the bell man is Awesome. Definately will return!!
The fridge was old.. Wish they had microwaves in the room.
Common areas are beautiful. I liked that there was a fridge in the room.
They don't enforce the non smoking rule outside areas very well. People were smoking on the beach and by the pool which we were told was not allowed. Even outside I don't want to breathe second hand smoke. Coffee maker in the room was junk.
I was over-charged by more than 1 000 USD because of booking mistake! Staff did not want to solve the issue. I had to argue for 3 hours with them. Then, when checking the final bill I noticed that the cheating hotel staff add extra tip without you knowing! Completely crazy! It is completely overpriced. Beach was horrible with sticky seaweed.
Hotel was great with a wonderful pool and beach. Location to the airport was key.
Paying 10.00 for a beer and $12.00 for a drink!! We ended up going off property for food and drinks just because of the outrageous prices.
When one pays $900 a night plus tax & service surely one should not be charged for the use of hifi & $8.00 for abottle of mineral water. JE
The staff is friendly and helpful. The location is very good.
This is not a 5-star hotel. The rooms are outdated. The pool was not cleaned often enough.
staff was wonderful
Very quiet at night went next door or to another hotel should have music or something casino was to quiet and machines old
Location; Garden - pool complex; Beach access Responsiveness of Director of front desk
A defensive frontdesk staff unwilling to take critical feedback - this was ultimately corrected by the boss of the front desk; Overall the hotel seems to have lost its earlier possible glory but yet charges premium prices; this results in a very poor value for money proposition; the italian restaurant is depressing, old and tired, lacking cleankiness and only serves the undrinkable american style coffee in a country which produces fantastic coffee...beats the hell out of me... main concern though is the lack of cleanliness: check the silverware and plates before you eat!!!
The entire staff was excellent. Everyone including the waiters, concierge, pool attendants and spa staff was very helpful during the entire stay.
The "free wifi" advertised is only good for email, Facebook and some safari pages. If you want to use youtube or any of your apps, its $19.95/day for wifi. It didn't matter because the wifi didn't even reach our room so we had to use our own cell phone data anyway. When using the bathroom linens the first day (and some days later) there were black hairs intertwined in the towels and washcloths. The walls are very thin. We could hear regular conversations from the rooms next door. We were also woken up almost every night by people talking in the hallways or getting ice. Everything is extremely expensive. Breakfast is $28/day/person. Having traveled to many Intercontinentals globally, this one was very disappointing. The facilities need to be updated and if they want to charge 5 star prices, they need to give 5 star products. I think this hotel deserves 3 stars.
The only good thing was the location.
- Old building, and it shows - The fridge in the room was old and it had NOTHING in it. I needed a drink of water at 4am when we arrived and was told that they didn't have any, or any vending machines where I could get one. POOR service. - VERY expensive for what it was. - Save yourself money and stay somewhere else.
Nice lobby area, beautiful pool area and very convenient beach with plenty of chairs. Sophisticated classy look to the hotel throughout. Ocean view rooms had a really nice view. Free wifi is nice too.
Rooms themselves are pretty standard, small bathrooms.
This hotel is in the perfect location, has nice amenities and is on the beach. The staff is very friendly and makes you feel at home. Great vacay!!
Excellent beach and pool areas. Public areas in excellent repair.
Room was next to elevator. Late noise from group apparently going on a cruise the next day. Walls not sound proof.
The facility was immaculate. Pool surrounds and landscaping were fabulous. Location close to the old town was perfect. Staff all went out of their way to be friendly and accommodate our needs.
Food menu at the hotel was terrible. Price for 2 eggs and two frozen/greasy hash brown patties was $17. With coffee and tip a tragically woeful breakfast cost over $45. And, there was a hair on my plate and no one came by to refill coffee. The outside dining by the pool was just as bad. Service was poor and food was not as ordered. No one attended our table unless we physically got up and requested service. As there were only 2 occupied tables at the time, there is no excuse for this, especially for the prices they charge. Luckily several inexpensive diners were just across the street. Both food and service at the $2.99 breakfast off site were better than that at the hotel restaurant!
I love the proximity of the hotel to everything. There is a 24hr grocery store across the street. All of the staff was friendly from doorman, concerierge to check in and cleaning crew. I had no issues with security at hotel as stated by other reviewers. In fact they only come around at night for the most part. The pool and beach areas are amazing. The bed was super comfy and I was in room 1030. Do yourself a favor request high floor, ocean view. Overall I had no outstanding issues.
I didn't like the fact of only two elevators. Wasn't a major issue for me but there were times I could see in a busier season being long waits. They need atleast another elevator.
Location and surrounding
The location and facilities
You would expect free Wi-Fi for these rates
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