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1077 Ashford Avenue, Condado, 00907 San Juan, Puerto Rico – Show map
Excellent location – rated 9.2/10! (score from 172 reviews)
Rated by guests after their stay at La Concha Renaissance San Juan Resort.
|King or Queen Room with Resort View|
|King Suite with Ocean View|
|One-Bedroom King Suite with Ocean View|
|One-Bedroom King or Queen Suite with City View|
|One-Bedroom King Suite with Partial Ocean View|
|King or Queen Room with Ocean View|
|King Room with City View|
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88 properties in San Juan
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172 verified reviews
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La Concha Renaissance San Juan Resort's staff speaks: English
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Outdoor Pool, Outdoor Pool (all year)
Fitness Center, Hot Tub, Private Beach Area, Game Room, Casino
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 15 per day.
Private parking is available on site (reservation is not needed) and costs USD 20 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
Any additional older children or adults are charged USD 30 per person per night when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 172 reviews
Value for money
Show reviews from:
The hotel features an oceanfront swimming pool and an on-site casino. This San Juan, Puerto Rico hotel is right on Condado Beach.
Score from 220 reviews Excellent
Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel is close to area attractions and beautiful beaches, and provides exceptional amenities, including several on-site dining...
Score from 287 reviews Very good
On Isla Verde Beach, this oceanfront resort is just over 1 mile from Luis Munoz Marin International Airport. It features 4 on-site restaurants and a full-service spa.
Score from 111 reviews Very good
Nestled among 17 acres of beautiful tropical gardens, and featuring a private beachfront location, this family-friendly hotel offers spacious accommodations and a large variety of on-site facilities,...
Score from 204 reviews Very good
Everything in the hotel was overpriced drinks, clothes shoes, souvenirs ant ect. We had to go out of the hotel to go shop
The facility is beautiful and the setting at the beach
Staff members were not consistent on the attention paid to details or giving us the service we should have in a facility like this. One of them intentionally avoid us while waiting in line for drinks. It was a huge party but he could have indicated to us if we were in the wrong place. Nothing was said except sleeping us for 15 min
I like that everyone was helpful and friendly. Especially Felix! He was great
excellent, fast, friendly staff clean large room very comfortable beds beautiful ocean view price was perfect food was delicious
dangerous beach no balcony for ocean front view would have liked more local foods on the menu in the resturants
I thought the daily resort charge was high. I initially thought the one day charge was for the week. - I was for each day!
Staff was always super friendly and helpful. Ocean view was spectacular.
We changed rooms 3 times. First for painting outdoors and using our balcony and second for mustly odor. Staff was very accommodating.
Staff are wonderful the front desk and valet every speedy
room didn't have a microwave and the runners are kinda slow
La Concha is amazing! This resort has an infinity pool and easy access to the beach. The service is incredible and staff is always available to answer questions. The restaurants serve delicious food and the bar is a great place to hang out. Either way, we'll definitely stay here again!
My only complaint is the humidity factor while inside, however this is only because the doors to access the pool are always open but this is minute compared to the overall beauty of everything.
Proximity to the beach Large rooms Lots of pools to pick from Excellent location in Condado
Rooms are a bit dated Attention to detail is lacking (e.g. the only way to turn on the shower is to step under the rainforest shower head to reach the dial) Restaurants are average
The ambience of the room
The lack of meals in the deal and I don't understand the charge for resort fee as there was nothing extra
Pools, landscaping, staff, food, lobby bar/music, beach, pillows were exceptional!
Bed was not all that comfortable and our room wasn't cleaned one of the four days of our stay
Great location! Staff was amazing.
Waiting for a room. It took forever!!!! And it was not even peak season
Enjoyed the amenities of the hotel. Had a beautiful time. Suite was very nice.
The ocean view was amazing from the room. Loved the beach front access, the numerous resort services including the food, drinks, and multiple pools.
The bed made some weird noises every time someone moved. The outdoor hallways were continually dirty, but the rest of the resort was clean. The staff was great, however they should make an effort to discourage people from feeding the pigeons and taking wine glasses into the pools.
I thought the little boutique was way over price for the merchandise. ..
Great location, great beach staff was very helpful.
Air conditioning had a bit of trouble keeping up with the humidity.
just a little bit costly and a cockroach one night in the corridor out side bath room
Elegant, Good Music, Great Staff, Quiet- spacious Rooms
It was my first time at this hotel and It was so noisy for two days. The first night I asked the person at the desk what party was going on, he said it was a birthday party. The room number was 1121. He said there were no other parties after that one. Yeah, after the one that night, but he never told me there would be another party the next night as well. I couldn't believe the noise level the second night, it was worse than the first. Good thing I drank quite a bit. I don't like to be a party pooper, but it really was ridiculous that we had to endure so much noise the second night as well. I've stayed at the Marriot Stellaris and I will be going back there. Sorry, but comfort is key in my book.
Overall everything was great, room was suburb, view was amazing and the food was truly cooked as it should be. And unlike many other hotels, the decor was on point, the atmosphere and pool area were perfect.
Sadly, the only thing that didn't make sense about this place was their sheets. A bit torn, a bit worn and stained. They do so well in all others aspects that it's almost comical how small of a change that requires.
The swimming pool and location was nice.very clean.beautiful hotel would come back.
Very pricey.Food was expensive.no amenities at all.with the high price of the rooms they could at least of had free coffee in the rooms.
Awesome hotel! We had an Amazing view from our Oceanside room. The room size was decent and the shower/ bathroom was awesome. The hotel bar/ Lobby, Poolside areas, and Beach front are all top of the line Clean and Breathtaking. I can't explain overall how impressed I was by the view and sound of the Ocean. The hotel has a very modern hip/ cool vibe and not -snobby or stuffy at all. The guests are just there to enjoy themselves and not be angry if the music is too loud. The pools are amazing and are available round the clock with easy access.
We had an issue with the Charges. Check In/ Check Out Process. An American Express was used to cover all $1552.00 for the 5 night stay up front and then a second card was used to cover incidentals only and was supposed be charged $50.00 per night throughout the stay and backed off upon checkout. Instead they charged $1600 to the amex the first night for lodging and began to put a hold of funds on the second credit card for lodging $250.00 (supposed to be for incidentals only) for each day of the stay which I had already covered on the American Express. All in all an extra $780.00 extra "hold" was placed on my credit card and LaConcha locked us out of our room the next to last day when my credit card company began to decline the holds. I had to have a few squabbles at the front desk to get this resolved and it was hugely inconvenient. They finally did apologize and resolved on my card but I had to be very persistent with follow up. They didn't offer any compensation for the mistake on their part, but did issue some marriot rewards for the "inconvenience" I would just recommend if visiting you be very aware of charges and review with a fine tooth comb. Pretty much anyone can charge anything too your room # from restaurants and bars in the resort. - DRINKS are INSANELY EXPENSIVE! Two drinks will easily put you out almost $30.00
Love this place ..I always stay here .. one of my favorite places. LocatIon is great. Staff. Pools beach everything is great.
The sofa bed could use a lil more an upgrade..
The location is phenomenal. The beach is literally right behind the hotel and not to mention the infinity pool overlooking the beach as well as the other pool and hot tub at the cabanas. The restaurants were great and so were the staff. Everyone was super friendly and helpful. The hotel is also on a prime strip with plenty of restaurants and other hotels nearby. Taxis are always waiting incase you want to explore beyond the strip. We definitely would stay here again!
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