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1077 Ashford Avenue, Condado, 00907 San Juan, Puerto Rico – Show map
Excellent location – rated 9.2/10! (score from 189 reviews)
Rated by guests after their stay at La Concha Renaissance San Juan Resort.
|King or Queen Room with Resort View|
|King Suite with Ocean View|
|One-Bedroom King Suite with Ocean View|
|One-Bedroom King or Queen Suite with City View|
|One-Bedroom King Suite with Partial Ocean View|
|King or Queen Room with Ocean View|
|King Room with City View|
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89 properties in San Juan
Including hotels, apartments, villas and more.
190 verified reviews
They speak your language!
La Concha Renaissance San Juan Resort's staff speaks: English
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Outdoor Pool, Outdoor Pool (all year)
Fitness Center, Hot Tub, Private Beach Area, Game Room, Casino
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 15 per day.
Private parking is available on site (reservation is not needed) and costs USD 20 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
Any additional older children or adults are charged USD 30 per person per night when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 189 reviews
Value for money
Show reviews from:
Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel is close to area attractions and beautiful beaches, and provides exceptional amenities, including several on-site dining...
Score from 350 reviews Very good
The hotel features an oceanfront swimming pool and an on-site casino. This San Juan, Puerto Rico hotel is right on Condado Beach.
Score from 243 reviews Excellent
Featuring a terrace with swimming pool, stunning ocean views and free Wi-Fi throughout, this hotel is just over one mile from Old San Juan City and a 5-minute drive from Puerto Rico Art Museum.
Score from 542 reviews Very good
Nestled among 17 acres of beautiful tropical gardens, and featuring a private beachfront location, this family-friendly hotel offers spacious accommodations and a large variety of on-site facilities,...
Score from 260 reviews Very good
The location was great with great (public) beach access. The beach was well groomed. The person that checked us in was outstanding. The rooms were modern and very comfortable.
By the weekend the pool areas became very crowded and service to get drinks was a bit slow. Pricey.
Beach access is perfect. Bar situation is great. Staff are all very friendly.
It's a bit crowded...more of a party atmosphere than a quiet retreat. Food is overpriced.
Staff was very helpful, great room, very clean great location
the smell of humidity or mildew was heavy in the room, after complaining they said this is a problem in all room. for a 5 star hotel this is not acceptable
Location Hip vibe fun amentities
Could be better service from staff, long wait times.
Near beach and short drive away from old town. Food was good and room was comfortable with great sea views.
Hotel needs updating and very overcrowded and noisy.
Staff promised a lot but actually did very little. Food in restaurants was expensive an not very good. Beach is not very nice Room was not cleaned well - dirty toilet bowl and hair from guest all over bathroom.
Location Front desk staff
Cleanliness of the room and public areas
I enjoyed the pool,Beach and restaurants.
We asked three times for better beds for our children - the air mattresses deflated over night - but we were ignored. Front desk could smile more and be helpfull.
Location, staff, main facilities (pool, beach, breakfast) were all great
We upgraded to a king ocean view room on the top floor of the hotel. The view was beautiful but the room was tired looking and could have used new carpeting and a newly upholstered couch. Also the hotel allowed a holiday party to go on past 2 am on a weeknight on our floor. It was a mess - we could not sleep. Meanwhile there was an issue with the phone system so we did not have a phone to call the front desk to complain. We had to call the main hotel number from our cell phones which nobody answered. It was extremely disappointing. I can say that when we complained the next morning the staff was great and refunded us our upgrade fee for the whole trip. But still they should not have allowed a private party to go on past that hour with loud music on a sleeping floor.
Many good restaurants, bars and shopping within walking distance
Food and Drink was over-priced
Beautiful resort. Great amenities. Friendly staff
Upon arrival and check in I had to have a deposit plus the amount of the room held on my card. Extra 250 deposit which I was unaware of until check in. Traveling with a group of friends and splitting the cost we like to know all cost before arrival.
The hotel was one of the most refreshing, relaxing and updated places that I've been in a long time. The staff was really friendly and professional. The atmosphere was glamorous and I enjoyed myself thoroughly.
The food from the in room dining was not to my liking
Hotels facilities were great, 2 infinity pools, amazing location right on the beach staff were helpful and friendly and restaurants had brilliant food. Clean. Fun. Perfect
Warm Staff, cleanliness, access to the beach, multiple restaurants and old San Juan.
Wish there was more space/ shelves for storage for those planning a long trip.
Everything in the hotel was overpriced drinks, clothes shoes, souvenirs ant ect. We had to go out of the hotel to go shop
The facility is beautiful and the setting at the beach
Staff members were not consistent on the attention paid to details or giving us the service we should have in a facility like this. One of them intentionally avoid us while waiting in line for drinks. It was a huge party but he could have indicated to us if we were in the wrong place. Nothing was said except sleeping us for 15 min
I like that everyone was helpful and friendly. Especially Felix! He was great
excellent, fast, friendly staff clean large room very comfortable beds beautiful ocean view price was perfect food was delicious
dangerous beach no balcony for ocean front view would have liked more local foods on the menu in the resturants
I thought the daily resort charge was high. I initially thought the one day charge was for the week. - I was for each day!
Staff was always super friendly and helpful. Ocean view was spectacular.
We changed rooms 3 times. First for painting outdoors and using our balcony and second for mustly odor. Staff was very accommodating.
Staff are wonderful the front desk and valet every speedy
room didn't have a microwave and the runners are kinda slow
La Concha is amazing! This resort has an infinity pool and easy access to the beach. The service is incredible and staff is always available to answer questions. The restaurants serve delicious food and the bar is a great place to hang out. Either way, we'll definitely stay here again!
My only complaint is the humidity factor while inside, however this is only because the doors to access the pool are always open but this is minute compared to the overall beauty of everything.
Proximity to the beach Large rooms Lots of pools to pick from Excellent location in Condado
Rooms are a bit dated Attention to detail is lacking (e.g. the only way to turn on the shower is to step under the rainforest shower head to reach the dial) Restaurants are average
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