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Calle Sol 262 Viejo San Juan, 00901 San Juan, Puerto Rico – Show map
Excellent location – rated 9.8/10! (score from 55 reviews)
Rated by guests after their stay at La Terraza de San Juan.
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87 properties in San Juan
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56 verified reviews
They speak your language!
La Terraza de San Juan's staff speaks: Russian, Latvian, Spanish, English
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Grounds, Terrace, Sun Deck
WiFi is available in all areas and is free of charge.
No parking available.
Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Concierge Service, Private Check-in/Check-out, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Air Conditioning, Designated Smoking Area
Russian, Latvian, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 4 years stay free of charge when using existing beds.
One older child or adult is charged USD 30 per person per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Based on 55 reviews
Value for money
Show reviews from:
Friendly, helpful staff. Clean, comfortable room. Amazing accessible rooftop with wading pool and great view. The hotel itself is clean and unique.
Welcome desk is a bar with a welcome drink! Staff was so friendly and helpful. Location is great. Roof bar and view is very nice.
Cold shower. Smallish pool.
Location and helpful staff!
Housekeeping not good, poor attention to detail.
The list is too long to even start, friendly staff, fantastic location and our suite had incredible woodwork
only complaint and it really did not bother us, we had college kids sleeping in the living area, there is a bar across the road, that really cranked it up Friday night, the music was so loud the walls were still shaking when we went to bed around midnight....since my son didn't make it home until 4am that night he didn't even notice, we were in the back bedroom and slept like a baby despite the noise next door.
The location is wonderful, it is right in the heart of Old San Juan. The staff is very friendly, and helpful. We were traveling with a 2 year old, and they were very considerate of our needs. In my opinion, this is a great place to stay if you want a sort of immersive, cultural experience. Be prepared from some hardship if you have a rented car, as finding parking in Old San Juan is worse than in New York City. The hotel would always call a us cab if we needed one, however.
The wifi speed was terrible.
Fantastic location, very helpful staff, amazing coffee
The rooftop pool dripped on our balcony
Staying in the old city ,walking distance to bars,stores,historic places...local food
Water in the shower was never hot enough
Great location, beautiful building and interior, impressive roof terrace, extremely friendly staff!
Room pricey given size and no (!) window which should be clearly pointed out when doing the booking! One reason to book here was the pool on the roof terrace. Unfortunately, the pool was closed during our entire 3-days-stay, however..,
Friendliness of staff and location on hotel. Best coffee on the island.
Price might be a bit high but we stayed there for two nights
The feel of old colonial instead of typical hotel, without mentioning names. The staff went out of their way to please us.
Booking.com lists tax a 9% which in fact they charge 15%. Did not receive a garden view room as listed, apparently there is none. The Teraza hotel gave us a discount to bring us in line with the price Booking had quoted.
The staff are so helpful with recommending restaurants, sites and excursions. Our ten day stay was truly our best vacation yet. Old San Juan is such a gem, brimming with historical buildings, forts, monuments, plazas and oh so wonderful restaurants. I give everyone at La Terraza five stars.
The pictures and reviews do not do it justice. You have to stay here if you plan on a visit to Old San Juan. The staff is also fantastic.
If you stay here I do not recommend renting a car because parking is a bit of a pain. Everthing in Old San Juan is walking distance anyways so a car is unnecessary.
This is the way to experience Old San Juan. The hotel was unique and beautiful. There is an amazing space up on the terrace with a jacuzzi overlooking the city and a bar. The rooms are comfortable, spacious, and beautiful. This is not your cookie cutter luxury lodging - it is much more special than that.
If you can't find a parking spot, you have to pay $25.00 per night to park in a ramp. This is to be expected anywhere in OSJ though.
The service and rooftop!
Very helpful and friendly staff. We were "comped" free breakfast and drinks because of the move to another venue. See the next remarks.
When we went to check in, the manager Mr. Rivera explained the room we were booked for had broken air conditioner. Therefore he gave us a choice to move/check in at a hotel 3.5 miles away or an apartment 3 blocks away. So we wanted to be in Old San Juan and took the apartment. It turned out it was not air conditioned, had to have open windows therefore, heavy noisy traffic going by window, narrow bed, heavy humidity, had to have many things brought to room (fan, trash can, luggage rack, etc.) Miserable.
The space is gorgeous. The staff are very friendly and full of great suggestions. The continental breakfast is great. The coffee and bar are spectacular.
Attentive and helpful staff, comfortable bed, accessible location. Nicely appointed room. Safe neighborhood.
Can be noisy with barking dogs in the area. Hot water lacked some for the shower. Would have liked a small desk to write or use comouter at.
The hotel staff were very friendly and helpful. Our room was great and clean. Really enjoyed our stay.
The elevator was really slow.
being close to everything there was always someone available to answer our questions and to help us resolve where to dine for our group of 10
no chair in our room also the bed right in front of the door when anyone came to the door it was uncomfortable situation
The service was the best from the time we arrived until we left. It was located near restaurants, shops, attractions, markets...everything. The room was large and comfortable. The amenities were all we needed.
No bad experience but their was hair on the floor in the bathroom. Only not so nice thing. It would not deter me from coming back. Loved the place!
Staff and location were superb. Roof top lounging was excellent. We enjoyed friendly greetings from everyone, and we're pointed to some really good food.
Exceptional Customer Service.
The location is perfect. The group of people working in this place does an excellent job.
The elevator works very slowly.
Lovely, welcoming staff Complementary espresso bar Staying somewhere with history, rather than an anonymous modern room Quite reasonable price for what you get
Pack-n-play for my toddler had no rigid bottom (they need to buy a new one) Windows had no screens, which is dicey with the chikungunya risk Bathrooms designed to look good rather than function - no place to put all our toiletries!
The staff at La Terraza were extremely helpful and friendly! Every one of the front desk, service and managerial staff was cheerful and energetic and went "above and beyond" for us. The terrace on the roof is fabulous--great views of the city and a nice little infinity pool for cooling off after sunning.
The room cleaning and maid service at La Terraza needs improvement! The floor of our room needed better vacuuming and a mopping(Room 2). The shower needed a good cleaning. We found hair in the bathroom, even upon arrival. Toilet paper and face cloths were not restocked by maid.
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