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Calle Sol 262 Viejo San Juan, Old San Juan, 00901 San Juan, Puerto Rico – Show map
Excellent location – rated 9.7/10! (score from 61 reviews)
Rated by guests after their stay at La Terraza de San Juan.
|Recently Renovated First Class Suite||
|Recently Renovated Superior Room||
|King Deluxe Room||
|Recently Renovated Deluxe Balcony Suite||
|Recently Renovated Double Deluxe Room||
|Deluxe Two Room Suite|
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95 properties in San Juan
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62 verified reviews
The staff speaks English
La Terraza de San Juan's staff speaks: Russian, Latvian, Spanish, English
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WiFi is available in all areas and is free of charge.
No parking available.
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 4 years stay free of charge when using existing beds.
One older child or adult is charged USD 30 per person per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Based on 61 reviews
Value for money
Show reviews from:
May 8, 2015
Stayed down the street in a separate section of the hotel.
May 3, 2015
The hotel, the staff, the location, the coffee, the atmosphere. This boutique hotel immerses you in the charms of Old San Juan.
May 2, 2015
Ants in bathroom. Mix up with booking - did not get the room quoted in reservation, however, Mngt said they gave us an upgrade.
The staff, very friendly and helpful.
April 8, 2015
Only had 12 hours to enjoy the room and old San Juan before having to catch our flight.
Great big comfortable king sized bed in a one of a kind room down a winding staircase. Service was great - clerk gave us great info and directions for our very short stay. The rooftop and infinity pool were also very cool.
March 29, 2015
Location, friendly staff
March 25, 2015
Friendly, helpful staff. Clean, comfortable room. Amazing accessible rooftop with wading pool and great view. The hotel itself is clean and unique.
March 24, 2015
Cold shower. Smallish pool.
Welcome desk is a bar with a welcome drink! Staff was so friendly and helpful. Location is great. Roof bar and view is very nice.
March 22, 2015
Housekeeping not good, poor attention to detail.
Location and helpful staff!
March 22, 2015
only complaint and it really did not bother us, we had college kids sleeping in the living area, there is a bar across the road, that really cranked it up Friday night, the music was so loud the walls were still shaking when we went to bed around midnight....since my son didn't make it home until 4am that night he didn't even notice, we were in the back bedroom and slept like a baby despite the noise next door.
The list is too long to even start, friendly staff, fantastic location and our suite had incredible woodwork
March 22, 2015
The wifi speed was terrible.
The location is wonderful, it is right in the heart of Old San Juan. The staff is very friendly, and helpful. We were traveling with a 2 year old, and they were very considerate of our needs. In my opinion, this is a great place to stay if you want a sort of immersive, cultural experience. Be prepared from some hardship if you have a rented car, as finding parking in Old San Juan is worse than in New York City. The hotel would always call a us cab if we needed one, however.
March 22, 2015
The rooftop pool dripped on our balcony
Fantastic location, very helpful staff, amazing coffee
March 11, 2015
Water in the shower was never hot enough
Staying in the old city ,walking distance to bars,stores,historic places...local food
March 10, 2015
Room pricey given size and no (!) window which should be clearly pointed out when doing the booking! One reason to book here was the pool on the roof terrace. Unfortunately, the pool was closed during our entire 3-days-stay, however..,
Great location, beautiful building and interior, impressive roof terrace, extremely friendly staff!
March 8, 2015
Price might be a bit high but we stayed there for two nights
Friendliness of staff and location on hotel. Best coffee on the island.
March 5, 2015
Booking.com lists tax a 9% which in fact they charge 15%. Did not receive a garden view room as listed, apparently there is none. The Teraza hotel gave us a discount to bring us in line with the price Booking had quoted.
The feel of old colonial instead of typical hotel, without mentioning names. The staff went out of their way to please us.
March 1, 2015
The staff are so helpful with recommending restaurants, sites and excursions. Our ten day stay was truly our best vacation yet. Old San Juan is such a gem, brimming with historical buildings, forts, monuments, plazas and oh so wonderful restaurants. I give everyone at La Terraza five stars.
February 28, 2015
If you stay here I do not recommend renting a car because parking is a bit of a pain. Everthing in Old San Juan is walking distance anyways so a car is unnecessary.
The pictures and reviews do not do it justice. You have to stay here if you plan on a visit to Old San Juan. The staff is also fantastic.
February 26, 2015
If you can't find a parking spot, you have to pay $25.00 per night to park in a ramp. This is to be expected anywhere in OSJ though.
This is the way to experience Old San Juan. The hotel was unique and beautiful. There is an amazing space up on the terrace with a jacuzzi overlooking the city and a bar. The rooms are comfortable, spacious, and beautiful. This is not your cookie cutter luxury lodging - it is much more special than that.
February 24, 2015
The service and rooftop!
February 23, 2015
When we went to check in, the manager Mr. Rivera explained the room we were booked for had broken air conditioner. Therefore he gave us a choice to move/check in at a hotel 3.5 miles away or an apartment 3 blocks away. So we wanted to be in Old San Juan and took the apartment. It turned out it was not air conditioned, had to have open windows therefore, heavy noisy traffic going by window, narrow bed, heavy humidity, had to have many things brought to room (fan, trash can, luggage rack, etc.) Miserable.
Very helpful and friendly staff. We were "comped" free breakfast and drinks because of the move to another venue. See the next remarks.
February 17, 2015
The space is gorgeous. The staff are very friendly and full of great suggestions. The continental breakfast is great. The coffee and bar are spectacular.
February 17, 2015
Can be noisy with barking dogs in the area. Hot water lacked some for the shower. Would have liked a small desk to write or use comouter at.
Attentive and helpful staff, comfortable bed, accessible location. Nicely appointed room. Safe neighborhood.
February 16, 2015
The elevator was really slow.
The hotel staff were very friendly and helpful. Our room was great and clean. Really enjoyed our stay.
February 15, 2015
no chair in our room also the bed right in front of the door when anyone came to the door it was uncomfortable situation
being close to everything there was always someone available to answer our questions and to help us resolve where to dine for our group of 10
February 8, 2015
No bad experience but their was hair on the floor in the bathroom. Only not so nice thing. It would not deter me from coming back. Loved the place!
The service was the best from the time we arrived until we left. It was located near restaurants, shops, attractions, markets...everything. The room was large and comfortable. The amenities were all we needed.
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