Staff were intermittently present, and those who were visible were quite dismissive. The "breakfast" wasn't available in the morning, so I had to make my own pot of coffee in their kitchen. There's a large gap beneath the room door, so lots of noise gets in. There was some confusion about our bill, and if I hadn't shown my receipt I would have been overcharged. Security was pretty much non-existent (maybe that's OK in this community?).
The hostel is across the road from the beach in phenomenally beautiful Esperanza, Vieques island. Wi-fi is great, there's a list of things to do and restaurants to eat at, there are separate toilet and shower rooms, our room had an A/C unit, and it was clean. They were flexible with our early arrival, for which I am extremely grateful.