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Cristina Street #75, PR 00731 Ponce, Puerto Rico – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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4 properties in Ponce
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179 verified reviews
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Hotel Melia Ponce's staff speaks: Spanish, English
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Outdoor Pool (all year), Grounds, Terrace
Golf Course (within 2 miles)
Food & Drink
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Heating, Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cards accepted at this property
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Based on 177 reviews
Value for money
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Centrally located in the historic downtown of Ponce, Puerto Rico, Ponce Plaza Hotel & Casino is a 15-minute walk from the Ponce Museum of Art.
Score from 175 reviews Very good
This central Ponce hotel is just 1 km from Ponce Museum of Art. It features a continental breakfast, free Wi-Fi and a business center. All rooms include a satellite TV.
Score from 217 reviews Excellent
This beachfront hotel is in Ponce, Puerto Rico. The hotel features a beach, a 27-hole golf course, a casino and full-service spa.
Score from 63 reviews Very good
This mountain-top hotel features stunning views of the Caribbean Sea and the historic city of Ponce, Puerto Rico. Hotel Inn Ponce & El Tropical Casino features an on-site, 24-hour casino.
Score from 109 reviews Very good
The location was perfect for what I needed. Cheap parking, reasonable rate and restaurant in the hotel. The staff were really nice! I felt pretty safe here as a solo woman travelling.
The property looked deceivingly fancy in the photos, although I was dubious because of the price! I was right to be suspicious. The place was actually quite lovely, but could have had some good TLC, particularly in the rooms. Don't be scared by how it looks from the plaza, it is nicer than that!!
Friendly staff, convenient free parking, great central location
We got bedbugs. Our legs were eaten alive with dozens upon dozens of bites. Room also felt dirty and dingy
We had an extra day and needed the room a day earlier. The staff was great and was able to accommodate us. Off street, gated, parking was available (for $6/night) which was reasonable. There is an incredible ice cream shop right outside the hotel.
We had a hard time finding the hotel because the street name was change and did not match the map or internet location. The Wi-Fi did not work for us. There were way too many "kids" (young adults) on a party mission. There are too many homeless asking for handouts directly outside of the hotel. There are not enough restaurants (except fast food) within walking of the hotel. The Hotel restaurant was not open on Monday nor Tuesday. No hotel laundry available, unless you want to send it out.
The old town.
The hotel was not clean, neat,convenient or had a good staff.
Location. The staff tried really hard to please me but they are up against some management issues. Staff in the cafe are downright stupid and slow, and have an attitude.
Bedbugs; head of housekeeping gave me a look as if I was the problem. The configuration of some rooms would get this place shut down if it were in the US.
I booked the centennial room and when i got to the hotel i was given a match box of a room. The door opened right on the bed. When i asked for the room i booked it was unavailable so i was given another room facing the plaza in which i had a difficult time sleeping.
Interesting old historic building. Nice rooftop. Great for a cocktail
Upon entering, the cat spray odors were everywhere, however, not in our room. Many cats live here and lounge on the rooftop terrace. This place is best for cat lovers.
Charm of a very old hotel. Common areas are nice. Staff is excellent and friendly.
The rooms need major updating. Furnishings are old and broken. Finishes are tired.
The food and view from the rooftop restaurant, coupon for free coffee at Mocha, convenient parking, listening to the birds at sunset from the room balcony, the proximity to the old square, the atmosphere in the nicely renovated room.
the grand lobby. the staff were very helpful. located in the centre of town so it was convenient for getting around on foot to go to the museums, etc. the size of the room was ok. we only stayed one night. i usually like to have some type of fridge but there wasn't any. the style of the outside hallways was very different and interesting. parking was only $6 a day so i thought that was a bargain. i would stay again.
wifi very poor. couldn't get in the room at all. no fridge for snacks, drinks.
Location of the hotel was central to Ponce historic district. The staff was friendly and polite and the breakfast area by the pool was very enjoyable with breakfasts reasonably priced. Rooms were very clean and well kept, but were European small (stayed in the 1919 portion), which can be expected at an older hotel. However, the ambiance was excellent. Bath was tiled and more modern, but again extremely compact. Sink and toilet faced each other in close proximity and shower took up all, but about a 14" pathway to the sink and toilet.
Wi-Fi went out on second day and until we left (2 1/2 days) was not repaired. Computers were also useless in the "office" room. Staff tried to help by allowing me to use a computer at the front desk. Friday evening was marred by noise outside, but reviews warned of the loud auto audio systems and bar patrons. Hotel is beginning to show age, examples include mirrors tarnished through and small hole in room lampshade.
Front desk staff very helpful. Mocha Cafe is very good and cleaning staff are friendly.
Computer system down upon checkout and did not provide receipt. Charged credit card without explanation. Paid in cash and still did not give a receipt. Elevator is small, old and slow.
It is old; it is historic. It is well located for museums, etc.
It is old; it is funky. Nothing is way modern, but it is old. If yopu have a great need for mod cons -- go elsewhere.
No wifi. Dated Beds
The Melia Hotel offers an excellent experience since you arrive to it. The staff is super friendly!! The room was big and the bathroom too. Everything was clean (a must), it had a big TV with a sound bar and many channels. Definitely a thumbs up!!
The staff was accommodating and helpful. Room was very comfortable. General manager was very helpful and nice.
I could not get WiFi to work. Not a big deal.
The location was in the heart of the cultural district: safe, but a little noisy. The lobby was very pretty.
The "queen" beds were actually only doubles -- and I picked this hotel based on believing we would have queens. The room decor was absurd: mismatched furniture, bright orange bedspreads, green carpeting. The bathroom smelled of mold and had a hole in the wall that was never repaired when a towel rack had come out. Cheapest towels and toilet paper. I do not know how some folks rated this a four star, but overall Ponce seemed to be in a state of significant economic decline, so maybe the hotel has seen better days.
The location is really the best part (right at the plaza). The panoramic terrace bar is also great.
The staff couldn't explain why the terrace was closed during the New Years Eve fireworks (later, safety). The oldest rooms have damp carpet. The band playing at the terrace went past midnight, making it hard to sleep.
I like the location of the Hotel, the coffee and the antiquity of it. Clean bathroom and decent bed. Take in consideration that I stay in a non remodeled room.
The carpet of the room was dirty and you see the dust in the room. My little girl has dirty feet just walking on it. (I told this in my checkout not only here). It was one night and only for sleep.
Perfect location. Loved the open corridors and having the little coffee shop on grounds. Rooms could use some updating. Old furniture including tv. Large bathrooms & closets.
Outdated decor and old TV plopped in middle on table. Plugs were so worn cords fell out.
It's great for people who appreciate arts, history and architecture. The staff is really nice and attentive. It is located within seconds or minutes from the most important historical & touristic attractions of Ponce. The hotel's and nearby restaurants are divine.
This is not a luxury hotel. baths are small and uncomfortable. so is the room and the balcony. It is not ideal if your vacation plans are to stay in the room and relax. Always keep in mind it is and extremely old-historical hotel.
The location is excellent and the hotel os very beautiful.
The cleanliness in the air condition.
Location location location
Elevator is historic and a bit scary.
Hotel Melia is located at the very center of Ponce, within walking distance of interesting museums, nice stores, and eateries of all kinds.. The Pandora lounge offers a nice nocturnal view coupled with excellent service and great food and drinks. Parking at the hotel is convenient and affordable. Staff extremely helpful and knowledgeable.
A few things need refurbishing, but that is to be expected in a 115 year old property.
Great customer service, located on the plaza
Rooms need a lil updating
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