Hotel Miramar  

The Hotel Miramar was a perfect "boutique" style hotel for us. The location was ideal and we were able to walk to restaurants and bars. The beach was also a short walk away! The staff was extremely friendly and helpful (especially with restaurant recommendations). The hotel restaurant was nice and the breakfast that was included was substantial and simple (don't expect a buffet here!). The rooms were clean and had an "old" feel to them in a good way! I HIGHLY recommend this hotel!!!

There was nothing that i did not like! :-)

Staff was nice

Parking was a joke, no laundry soap, bathroom was dirty. Elevator sounded like it eas going to stop every day

Could rent a car directly across the street. He friendly and, courteous and the rental was very cheap. Could walk to beach and many fine dining establishments

Staff was not friendly, except our housekeeper Maria. She was great, but the front desk staff was rude, very obnoxious and lazy. The restaurant and bar, 606 was pretty good decent staff and good food.

I like all services in the hotel,

Good location, clean,

staff is sometimes not available

Friendly staff and good location with reasonable restaurants close by, beautiful view from the roof top deck.

nothing

parking, location - street situation, did not feel that we got a good value for our money.

Staff was very friendly and helpful with everything I needed. I would definetley recommend this hotel to anyone staying in San Juan.

Location was OK but it felt isolated by being adjacent to complex intersection of freeways.

The room smell bad and I think the floor carped needs serious cleaning.

Martin was so very helpful. He gave us bus numbers so we could get around town and back. he is polite, Funny, job oriented. Martin is an asset to the company. I would stay again do to his positive attitude.

we had to go home. Robert Andrews Hampton, Virginia room 206

We enjoyed the hotel for its location as a base for exploring Old San Juan for the first time. The staff at the desk were personable and professional and provided useful tips and advice for getting around as well as good restaurant recommendations.

Hotel Miramar is in a great location; close to beaches, and ports. The staff is friendly and very helpful. Desk Clerk Martin was the best; he gave us plenty of ideas for spending our time there and very helpful with our check in. I would definitely use this hotel again.

room was nice and comfortable. some really nice food in the area

there was essentially little to do without getting on a tour or public transportation

The hotel staff was accommodating and the price was reasonable...close to the beach area and only a 15 minute bus ride from Old San Juan!

We found a few dead roaches in our bathroom the first two days so hopefully hotel management corrects this problem...but you get what you pay for.

Very nice and helful staff. Cozy environment and very generous and confortable rooms. The area is calm and very well connected to Old San Juan. Excellent free Wi-fi and parking facilities.

The hotel was clean and easy to get to.

Your credit card machine for american express didn't work. the clerk said that out card didn't go though, When I got home and call the credit card company they said that nothing came over for me, I wasn't rejected. credit card company stated that your machine was working.

Shower was not functioning properly. Water leakage and drainage in the shower.

Nice people. Changed our room for another (with King Size rather than 2 fulls) without a fuss. Great bed, lots of pillow, and windows that open and air-conditioning that can be moderated at will. Good size bathroom.

Lobby is small and provincial.

Full breakfast vouchers. Valet parking service free.

It was next door to the building where I was working.

Appears to be a lay over for cruise ship passengers so there was a lot of noice in rooms which have paper thin walls. The location is not safe, verified because they lock the doors at night. Homeless people living on the street. During my stay, I was warned by my client not to walk around after dark. The price is a complete rip off for what is. They shut the bar at 10pm so unless you want to taxi somewhere, you are stuck in a miserable place. Never to return!!

Gabriel and Martin were very helpful.

Toilet was too close to the wall and uncomfortable.

Young man at check in was extremely helpful,including guiding me by phone to the hotel when i got lost driving in from airport. He also did he best to accomodate my confirmed room request.I believe his name is Gabriel.

The manager on duty was extremely rude ,unpleasant and nasty.I was rudely removed after moving in the room type i requested and had confirmed on the phone the night before my arrival.He made no attempt to kindly explain the situation.If i had been travelling solo I would have checked out immediately. I will not reccomend this hotel to friends.

Front desk staff was not friendly at all.Housekeeping was not done daily, had to ask for clean towels twice.Parking is also an issue.

The front desk & restaurant staff were vey friendly, professional, knowledgable & helpful. Housekeeping staff were courteous & did a good job.

Can't think of anything.

Vast rooms and bathrooms, firendly and helpful staff and concierge service.

Rather far away from the beach.