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1369 Ashford Avenue, 00907 San Juan, Puerto Rico – Show map
|Ambassador Club Suite|
|Ambassador Club Room||
|Executive Junior Suite|
|Executive One-Bedroom Suite|
|Ambassador Club Junior Suite|
|Deluxe King or Double Room||
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87 properties in San Juan
Including hotels, apartments, villas and more.
263 verified reviews
They speak your language!
Radisson Ambassador Plaza Hotel & Casino's staff speaks: Spanish, English
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Outdoor Pool (all year)
Fitness Center, Spa, Massage, Casino
Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 12.84 per day.
Room Service, 24-Hour Front Desk, Tour Desk, ATM on site, Concierge Service, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon
Non-smoking Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged USD 10 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 262 reviews
Value for money
Show reviews from:
Featuring a terrace with swimming pool, stunning ocean views and free Wi-Fi throughout, this hotel is just over one mile from Old San Juan City and a 5-minute drive from Puerto Rico Art Museum.
Score from 538 reviews Very good
Holiday Inn Express Condado San Juan is located a 5-minute drive from downtown San Juan and 3.5 miles from Old San Juan Main Square. It features a swimming pool with a terrace and hot tub.
Score from 184 reviews Very good
With an on-site casino, this Carolina, Puerto Rico hotel is a 10-minute walk to Isla Verde Beach. The hotel features an outdoor pool with waterfall and charming suites with a 37-inch flat-screen TV.
Score from 156 reviews Very good
The hotel features an oceanfront swimming pool and an on-site casino. This San Juan, Puerto Rico hotel is right on Condado Beach.
Score from 255 reviews Excellent
Staff was friendly and location great
request for 2 beds not met.. the air conditioner was noisy even when turn low
Love the area,great service, definitely we will come back
Everything was fine.
Great location, close to nearby restaurants and entertainment.
We never saw anyone in the hotel restaurant,but when we ordered food--the food was very good.
it was a completely caos, bed mattress to hard, room damp, one day only they cleaned the room, wifi never worked, I have to go to burger king to be able to work on my computer, staff was thigh and no friendly, I was given the opportunity to go to the continental breakfast because I couldn't have wifi, every time I went I was embarrassed because the manage didn't notify that I could go there for breakfast. I don't recommend this hotel to nobody.
Clean, Updated rooms & most importantly it is a non-smoking hotel.
The location was good, close to airport & El Morro. The complimentary drinks were nice!
clean , friendly staff , best of all its in the middle of everything around ashford ave..
no direct access to the beach
Quick response when we brought issues to the attention of management.
Priced charged on checkout higher than promised when we reserved. Hotel at capacity no reason for less than promised service and higher rate
Good Staff and close to eatery's etc.
Staff was friendly but did not follow thru on special request for fridge or cooler.
No follow thru on request for special request which I was told one or the other would be provided. our view was awful. I thought we would see the ocean instead Burger King was our view. Wifi would not connect, bed was hard.
Where shall I start !
Location Price Room, we had a suite!
Breakfast could have been more but was adaquate in the executive lounge
The quality of most everything
The wifi was unstable and was not available all of the time
Staff - friendly Location of restaurants Pool on the roof Clean rooms Breakfast buffet was good
Pool chairs need more of them No gift shop Only one restaurant with limited hour and food items in hotel
The housekeeping staff was attentive and responded to request quickly!
Room had mold on the ceiling. Mold around bathroom fixtures. Room smelled bad. Carpet was stained. Air-conditioner unit was very noisy. NO HOT WATER!
We liked the room, it was nice and clean. Good location, close to many restaurants. A nice pool on the roof. It was a really good value for the money.
Rooms are in need of updating for the price. Could have been a little cleaner
Location was good
Booked a twin room but ended up with a double and sofa bed which was not comfortable.
I like the location which is not too far from the airport.
This hotel needs a shuttle service. It has a casino, but no shuttle service. The taxi cost from the cruise port is ridiculous high. They also need to update their casino with more tables.
Location was good.
The staff were very mediocre. The fire alarms went off at 3 am New Year's Day several times and no one knew what to do. We called the emergency hotline from our room and no one answered. The loud speakers were telling us to evacuate and we didn't know what to do. No one was around to supervise anything . We saw 2 security guys in the hallway and they just motioned to us to go back in our rooms but this happened 3 times. Poorly run Hotel.
Our room was a relaxing and comfortable place to be after a day of being out and about. Very clean. Great bed - slept like a baby!
I couldn't get the WiFi to come in, so that was a little frustrating.
I loved everything...
The Fact that i cant live there..
Pool area needs attention. Pool was dirty the entire week.
Excellent Location and great value for your money. The room was a great size and the staff very friendly and helpful. They respond to any request very fast
The Security Box at the room was not working and the staff couldn't fix it but other than that everything was good
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