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1369 Ashford Avenue, Condado, 00907 San Juan, Puerto Rico – Show map
|Ambassador Club Suite|
|Ambassador Club Room||
|Executive Junior Suite|
|Executive One-Bedroom Suite|
|Ambassador Club Junior Suite|
|Deluxe King or Double Room||
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88 properties in San Juan
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232 verified reviews
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Radisson Ambassador Plaza Hotel & Casino's staff speaks: Spanish, English
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Outdoor Pool (all year)
Fitness Center, Spa, Massage, Casino
Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 12.84 per day.
Room Service, 24-Hour Front Desk, Tour Desk, ATM on site, Concierge Service, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon
Non-smoking Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged USD 10 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
A security deposit of USD 50 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 232 reviews
Value for money
Show reviews from:
Featuring a terrace with swimming pool, stunning ocean views and free Wi-Fi throughout, this hotel is just over one mile from Old San Juan City and a 5-minute drive from Puerto Rico Art Museum.
Score from 542 reviews Very good
Holiday Inn Express Condado San Juan is located a 5-minute drive from downtown San Juan and 3.5 miles from Old San Juan Main Square. It features a swimming pool with a terrace and hot tub.
Score from 156 reviews Very good
Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel is close to area attractions and beautiful beaches, and provides exceptional amenities, including several on-site dining...
Score from 351 reviews Very good
Located at Luis Munoz Marin International Airport, the San Juan Airport Hotel includes spacious, air-conditioned rooms with free hot breakfast and free high-speed Wi-Fi. There is also a 24-hour gym.
Score from 789 reviews Good
The quality of most everything
The wifi was unstable and was not available all of the time
Staff - friendly Location of restaurants Pool on the roof Clean rooms Breakfast buffet was good
Pool chairs need more of them No gift shop Only one restaurant with limited hour and food items in hotel
The housekeeping staff was attentive and responded to request quickly!
Room had mold on the ceiling. Mold around bathroom fixtures. Room smelled bad. Carpet was stained. Air-conditioner unit was very noisy. NO HOT WATER!
We liked the room, it was nice and clean. Good location, close to many restaurants. A nice pool on the roof. It was a really good value for the money.
Rooms are in need of updating for the price. Could have been a little cleaner
Location was good
Booked a twin room but ended up with a double and sofa bed which was not comfortable.
I like the location which is not too far from the airport.
This hotel needs a shuttle service. It has a casino, but no shuttle service. The taxi cost from the cruise port is ridiculous high. They also need to update their casino with more tables.
Location was good.
The staff were very mediocre. The fire alarms went off at 3 am New Year's Day several times and no one knew what to do. We called the emergency hotline from our room and no one answered. The loud speakers were telling us to evacuate and we didn't know what to do. No one was around to supervise anything . We saw 2 security guys in the hallway and they just motioned to us to go back in our rooms but this happened 3 times. Poorly run Hotel.
Our room was a relaxing and comfortable place to be after a day of being out and about. Very clean. Great bed - slept like a baby!
I couldn't get the WiFi to come in, so that was a little frustrating.
I loved everything...
The Fact that i cant live there..
Pool area needs attention. Pool was dirty the entire week.
Excellent Location and great value for your money. The room was a great size and the staff very friendly and helpful. They respond to any request very fast
The Security Box at the room was not working and the staff couldn't fix it but other than that everything was good
Like the pool, casino, bar
Transportation, room should have Computer
I like the area
The breakfast facility downstairs next to the casino is poor
Excellent location. Nice room.
The wifi never worked.
Size of beds
free drinks coupon at bar, location, ease of luggage storage and getting early morning taxi
really horrible smell, even worse in room. expected all rooms would be like it so didn't bother complianing. we weren't told about the facilities upon check in and couldn't find the pool.
There was no hot water, only lukewarm water on this stay and on a past stay. I will need to think about whether I will stay at the Radisson during my next stay.
The room was spacious and the bed was a Sleep Number bed. The hotel was close to the beaches and shipping.
The sleeping area became very warm at night making it difficult to sleep well. The light switch for the bathroom was on the outside of the bathroom. So if someone goes into the bathroom at night and turns on the light, due to the position of the bed, those in the bed get a very bright light in the eyes. Kind of annoying. The windows let in a lot of sound in from the outside. There was no ironing board in the room, had to request one.
Rooms need to be updated, especially TV's. Staff not as attentive.
Not clean room. My room was on 4th floor still big insects crawled on the wall.
We liked the location a lot. Lots of resteraunts and the beach was located two minutes away. My spouse also enjoyed the drink voucher we received apon arrival and the suggestion of places to go visit while we were there.
The bed was stiff and it caused my wife a lot of pain in her back. The TVs were out dated and the rug in the room felt nasty. We didn't like that we had to pay for parking or that we were unaware of all the taxes we would be charged until we got the bill. For what it was worth I would have rathered stayed at a nicer hotel for the money we spent.
Pool was under renovations and was not usable. This would've been nice to know. One of the reasons I booked was for usage of the pool. Could here banging/renovations being done at 7:30 ish in the am. Requested an early check in and a late check out. Neither was honored.
I enjoyed my stay! The staff helped me tour the area & the location was perfect for dining and shopping. :)
liked the location,and night activity in the hotel.
no one informed the remodeling was being done and there was no use of the pool and gym.
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