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Calle Reina Esquina Mendez Vigo & Union, 00731 Ponce, Puerto Rico – Show map
Excellent location – rated 9/10! (score from 173 reviews)
Rated by guests after their stay at Ponce Plaza Hotel & Casino.
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5 properties in Ponce
Including hotels, apartments, villas and more.
172 verified reviews
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Ponce Plaza Hotel & Casino's staff speaks: Spanish, English
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Outdoor Pool, Terrace, Sun Deck
Fitness Center, Casino, Evening Entertainment
Food & Drink
Bar, Restaurant with Dining Menu
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 10.70 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
A security deposit of USD 100 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 173 reviews
Value for money
Show reviews from:
In a historic building in the heart of Ponce, Hotel Melia Ponce has 2 outdoor pools, a business center and events facilities. The elegant rooms provide free Wi-Fi.
Score from 119 reviews Good
This mountain-top hotel features stunning views of the Caribbean Sea and the historic city of Ponce, Puerto Rico. Hotel Inn Ponce & El Tropical Casino features an on-site, 24-hour casino.
Score from 118 reviews Very good
This central Ponce hotel is just 1 km from Ponce Museum of Art. It features a continental breakfast, free Wi-Fi and a business center. All rooms include a satellite TV.
Score from 211 reviews Very good
This beachfront hotel is in Ponce, Puerto Rico. The hotel features a beach, a 27-hole golf course, a casino and full-service spa.
Score from 48 reviews Very good
Location, staff was friendly, room was comfortable and clean.
Could improve in details. There was a coffee maker but no coffee. They brought the coffee but no cream or sugar. There should be a couple of bottles of water, check-in and check out could be easier. But these details are not a deal breaker. I will stay again.
1st room shower and bathroom so dirty I needed to wear shower shoes. Then shower head was broke and sprayed me soaking wet before I got in. Floor was soaking wet too. They switched our room and then we got to next room and it was a tad bit better. However found roaches in the room. I would say I would never recommend or stay there again. DISAPPOINTED.
room was a good size, it was clean and a good parking lote
for the price, it should include the breakfast
I like the service and location
no room service
Perfect location and view. Good music and parking.
Not Hot water nor Coffee.
The room size and bed were very generous. It was equipped with the necessary items that helped our stay more convenient (example) , Blower, full sized Iron, ironing board and many other things. I'll be back soon.
Water pours out of the bath area.
The air conditioner quit in middle of the nigth.
Very small room.
The hotel was in a perfect location to walk and shop. Close to restaurants and night life. The room was very clean and comfortable.
It very noisy at night you could here all the activities from the street no insulation. Across the street from us was a disco and we could hear all the noise
I love Melao cafeteria. The only place in the hotel that was pleasant including the staff.
The hotel is exposed to any street that surround it. Without security! Any one from the street can enter to the facilities, including back building room area. Every night was a nightmare! You can hear any simple noise. People walking through the hallway screaming, talking, yelling, doors shouting. Even next room neighbors having their "romantic" night. Room was not clean at all. Hair everywhere on the bathroom floor. Smelled bad also. Shower was disgusting. Even my 10 years old got a bath with flip flops on. We tried to book Ponce Hilton and moved, but was impossible due to availability. The only good thing was how centric was to move around the Island. Historic Main building is beautiful. Back building horrible. They need to improve: need to have room service, cleanliness of bathrooms, control of who enter in to the building at midnight, better bedclothes and towels. This hotel have a lot of potencial, need better administration.
Location right in front of Ponce's lovely Plaza. Plenty of small stores, places to eat and beuatiful olderbuildings
Small pool, sporadic wifi in room
After a long trip from one side of the island to ponce we wanted to rest but it was impossible because some hotel guests were to rowdy and obnoxiously loud screaming from one end of building to another at 3am and the kids couldn't sleep mind you we had a two year old baby so that means we couldn't either
Our room in the 'original' section was better than than used by other family members in the "new" section of the hotel.
Parking charges. Would have much rather have that included in the booking.
cafeteria and room
When you have an special offer on late check out, please have a team of extra housekeeping. You gave me the room at 4:30 pm istead of 3:00 pm. I had a wedding at 5:00 pm. I had to shower and dress in 20 minutes.
We were very well treated and the staff was always courteous and willing to accomodate our needs. We were given a corner room in the newer section with a terrace and great view of Ponce. There was a need for maintenance to address a plumbing issue and within 15 minutes it was done and they came knocking to follow up and make sure we were satisfied. The restaurant's food is quite good and staff are very pleasant. I have read some of the comments from other guests and all I can say is some folks are better off camping out in their living room. The wireless service worked! The a/c has its own controllable thermostat...it too works! If you don't want to hear street noise, this is not the place for you. Ponce is a quaint town with narrow streets and slow-moving traffic (so too is Montecarlo). It is also rich in history and friendly people who are always eager to help. There is a noticeable police presence with three motorcyle cops who usually hang out near the front door. We walked the town at all times and felt safe. Go with an open mind, the right attitude and a good camera.
The fact that we had to leave so soon...
Location and proximity to local tourist attraction
We got a room that did not fit at all the description or pictures shown on the website. Completely deceiving and false advertising!
The rooms were very clean and the staff were excellent.
The noise..... The loud cars speeding down the street, The horns honking, the people yelling at 4 am when I was trying to sleep so I could tour. I had to do my sleeping from 5 am til noon. This is not a good place to ever take children.
way too many people in front of hotel asking for money cig and everything else didn't felt safe coming out of the hotel
I love the old facade of the building, the decor and the lobby was small but breathtaking.
Hated the pool ladder as it was very dangerous and hard to use if you are a senior with bad knees. The #1 feature for me is the pool as I like to do laps for exercise. I hurt my knee getting into the pool. The free breakfast was a ham & Cheese sandwich and that was it!No choice, really???
Very nice chic hotel. Nice ambiance, restaurants, facilities.
The bathroom shower and sink.
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