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Calle Fortaleza 253, Old San Juan, 00901 San Juan, Puerto Rico – Show map
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77 verified reviews
The staff speaks English
S.J. Suites Hotel's staff speaks: Spanish, English
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WiFi is available in all areas and is free of charge.
No parking available.
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Cribs are not available.
Any additional older children or adults are charged USD 25 per night when using existing beds.
Any additional older children or adults are charged USD 25 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 77 reviews
Value for money
Show reviews from:
The Acacia Boutique Hotel offers intimate accommodations within one block of Condado Beach. The hotel includes free Wi-Fi, free breakfast and an on-site restaurant.
Score from 308 reviews Very good
Featuring a terrace with swimming pool, stunning ocean views and free Wi-Fi throughout, this hotel is just over one mile from Old San Juan City and a 5-minute drive from Puerto Rico Art Museum.
Score from 605 reviews Very good
The beach and Caribbean Sea are across the street from this Carolina hotel. It features a rooftop restaurant, an outdoor pool and warmly decorated rooms with a small fridge.
Score from 251 reviews Good
Fortaleza Suites Old San Juan is in the heart of Old San Juan close to some of the trendiest restaurants and shops in the area. The Pier 4 is only an 8-minute walk away.
Score from 158 reviews Very good
April 28, 2015
The hotel needs a lot of work! The main area interior and the rooms. Our room had no windows which made things worse, very gloomy indeed.
The location was real good in old San Juan, lots to do in the area as far as shopping is concerned. The manager was very pleasant and willing to help!
April 21, 2015
No wash cloths the first couple of days ...
The location and price
March 20, 2015
The rooms were just OK.
The location. staff was great.
March 18, 2015
No windows in room so not sure safe in a fire. Room is stark but adequate. Only coffee was in the lobby. Had to climb stairs to room or take slow elevator.
Shower was great. Plenty of hot water. Room was large. Slept very well at night as bed comfortable and room was quiet. Staff was very friendly and helped us find restaurant, taxi and grocery store.
March 10, 2015
The room was very cold.NO Hot water for a shower.
This hotel is a great location.
March 7, 2015
March 6, 2015
Cockroaches, no hot water, building NOT set up or designed as a Hotel, rooms are NOT Suites!
getting out of there!
March 5, 2015
It got quite noisy at night, I would ask for a room away from the street.
We liked the location, once we found it!
March 5, 2015
Not a bad experience if you call being locked out and could only enter by buzzer, than had to go to the 2nd level to the lobby to check in. It was very expensive for a 1 night stay in this older hotel.
Our stay was only for 1 night. It was close to the Cruise Ship we were leaving on the next day. it was in Olde Towne. We were able to lock our luggage in a room until we were ready to board the ship.
March 4, 2015
It would have been nice to have a window in the room.
The staff was very nice and informative; too bad our flight was too early to miss the breakfast!
February 28, 2015
Feels cramped and outdated Most rooms have no windows
Courteous and helpful
February 15, 2015
The plumbing was terrible toilet ran none stop and the sink wouldn't drain Carpet was dirty
February 1, 2015
The room did not have individual temperature controls. The air conditioner was set low for the whole floor, therefore it was a very chilly night.
Liked being in the center of the city.
January 21, 2015
Cold showers no hot water
Location great for cruise ships ,shops and sightseeing
January 19, 2015
Nothing fancy or swanky just a great location to spend a day before boarding the yacht. We ate locally and there are fabulous shops in the immediate area (Guess Outlet Store, Ralph Lauren, and many more). Of course they stored our luggage after check-out so we could keep exploring. A great experience overall.
January 14, 2015
no window you could see the lights of the next room like the walls are paper dividers noisy
January 4, 2015
For a European who doesn't use air conditioning at all, it was a touch child in the room (65-70°). Also, figuring out how to convince the shower to give me hot water was kind of a challenge.
Pretty much everything was great. If you understand the situation of the hotel and old San Juan, you'll understand why are there extra locks, and they're definitely not a nuisance.
January 3, 2015
Aircon too cold and not adjustable One day without hot water No windows in room
WIFI speed good Center of Old San Juan
November 24, 2014
Lack of electrical plugs
The extent the staff went to to accommodate us with our needs. Excellent customer service.
November 10, 2014
No wash clothes
August 13, 2014
Everything was horrible.. The view from the back room, no phones in rooms, thin walls, etc..
July 30, 2014
Quick response by the staff.
July 2, 2014
No food or bar service No trash can Limited tv options
Location Staff Clean
June 15, 2014
Paper thin walls, and plastic mattress cover that crinkled loudly. Not worth the $$$. You're only paying for the location.
June 10, 2014
It was impossible to regulate the temperature in the room. We froze. The window was screwed shut.
Friendly staff. Great location.
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