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Newest reviews for San Miguel Plaza Hotel

  • Mario
      United States of America
    August 9, 2014

    Location, undeground locked free parking, good wi-fi.

    Breakfast was poor which consisted of watery oatmeal, bread for toast, stale mini-muffins, juice, dry cereal. Coffee was excellent, though.

    7.5

  • Jose
      Puerto Rico
    July 1, 2014

    Good place to stay.

    Breakfast place was lacking of enchanting factor. Just two tables with no kind of decoration.

    7.9

  • Roberto
      United States of America
    June 21, 2014

    Private, secure parking on basement.

    Very narrow parking spaces on basement. Very simple complimentary breakfast that did not include fresh items such as fruits.

    8.3

  • Ana
      United States of America
    June 10, 2014

    Location is excellent. Parking is great.

    9.2

  • Yadira
      United States of America
    June 3, 2014

    everytime I go to PR I stay there, good price, location and clean

    No swimming pool.

    9.2

  • Carol
      United States of America
    May 23, 2014

    zConvience of location to the sporting event we were participating in.

    6.3

  • Anonymous
      Puerto Rico
    May 5, 2014

    Staff very customer service oriented.

    Room commodities, no table with chair, door did not have the inner lock, it was broken

    6.3

  • Rosa
      United States of America
    April 2, 2014

    We had a suite and it was very spacious. Staff was very professional and polite. very clean. I will recommend to friends and family.

    The breakfast could have been better.

    10

  • Nestor
      United States of America
    April 1, 2014

    LOCATION FOR MY BUSINESS TRIP WAS EXCELLENT

    BREAKFAST QUALITY OF THINGS GYM-NOTHING WORKS. I SUGGESTED THEY PLACE AN OUR OF ORDER SIGN AND THEY DID.

    7.1

  • Nestor
      United States of America
    March 31, 2014

    Good location

    Very basic facilities. Do not expect details.

    5.4

  • Jose
      United States of America
    March 30, 2014

    Beds are comfortable

    Towels

    7.5

  • Monique
      United States of America
    February 15, 2014

    The hotel was a short distance from San Juan and great nearby local eateries. The hotel also had indoor parking.

    The hotel front desk person referred us to a nearby pizzeria for dinner even though they advertise having a restaurant...they do not. The hotel has electrical issues. The Wi-Fi was the worst...worked sporadically. None of our devices would charge overnight and I witnessed the power jump in the lobby on two occasions. The hotel falsely advertises having continental breakfast and they do not. Instead they serve oatmeal, cereal, toast, coffee, tea, juice and...frozen muffins. The maid not only did not clean the room but she made the beds like a 4 year old and proceeded to sit on the bed before she left leaving a large imprint of her rear on the bed. Additionally, the maid did not replenish any toiletries on a daily basis...we had to call the front desk to request toiletries...and an iron. The person in the room next to us had a long and loud verbal confrontation with a man at 5 AM...when we reported it to the front desk they took no action but instead asked us if we went to speak with her. The hotel requires a $50 hold on your credit card once you check in...it's been nearly 30 days and they still have not refunded my card. Overall, the only way I would stay at this dump again would be if they had a $5 Groupon. If you need a hotel just to shower and sleep (provided you don't have noisy neighbor) this the place for you. If you want a hotel with limited amenities but falsely advertises several amenities...then this is the place for you. I say NO THANK YOU SAN MIGUEL PLAZA HOTEL!!!!!!

    4.6

  • Seth
      United States of America
    February 9, 2014

    Underground parking. Good price for room.

    There was an earthquake:-)

    7.5

  • Agnes
      Puerto Rico
    January 28, 2014

    Very clean. Breakfast was nice.

    Did not have face towels. Only 2 pillows were provided, I prefer 4. Room was not available at check in time.

    7.9

  • Robert
      United Kingdom
    January 24, 2014

    Excellent location for the 1 night we needed before a cruise without spending a lot of money

    9.6

  • Jose
      Puerto Rico
    January 21, 2014

    Close to train and several malls with great choices of restaurants. Very clean and service was good. I will recommend it to my friends.

    Too few pillows and small bathtub. Hot water was intermittent but okay. Breakfast closed a little early, 9:30am.

    7.9

  • Nancy
      Puerto Rico
    December 2, 2013

    Everything is ok. I stay onlu ov rnight thats why I can't tell you more.

    10

  • Anonymous
      Puerto Rico
    November 28, 2013

    Friendly and helpful staff

    no restaurant and bar

    8.3

  • Anonymous
      Puerto Rico
    October 18, 2013

    Friendly staff, comfortable and clean rooms

    no bar and restaurant

    7.9

  • Anonymous
      United States of America
    September 6, 2013

    I liked the staff, they were very nice, the facilities were good too.

    I did not like the fact that the water in the shower was not hot enough and even with that the fire alarm was set on. The television would have been nicer if it was a plasma. The continental breakfast was not a real breakfast, you should serve some eggs or pancakes, because it wasnt even worth waking up early. And the wifi was not strong enough. If you fix those things, your hotel would be one of the best.

    5

  • Anonymous
      United States of America
    August 14, 2013

    The staff the Internet the floors were clean .the location very convenient due is close to the hospital and pr train and main highway.Good ventilation .

    Bed sheet dirty I was bite by a spider. And them fleas or bed mugets Security bad poor light in the parking no security guard video cameras only in the elevator. The parking in dark and claustriphobic with too many columns and narrow spaces I hit my retrovisor miror plus anyone can get in just saying their name to the intercome and anyone can get out is automatic. Need a security guard. No room service needs snack machines on every floor . Also I accidentally open someone else room with my room key apparently one magnetic card can open more than one room so I complain and sleep all night with the indoor chain lock at my door and block my door. I was scared to return to my car after 7 pm at the hotel ground parking. Also the surroundings streets after 9 pm are very solitary and full if suspicious people. The bed thick blanket was not clean. The continental breakfast was very poor at least waffles or cheese.

    7.9

  • Anonymous
     
    August 9, 2013

    staff was very courteous and wonderful....

    our suite came with a sofa bed, however the mattress was so old, that my daughter sunk in the middle (need a new one) and the whole frame slanted to the floor, so she slept in an 70 degree angel.!! the blankets were ratty and had holes in them. sheets were clean..

    7.1

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