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100 Brumbaugh Street, Old San Juan, 00901 San Juan, Puerto Rico – Show map
Excellent location – rated 9.1/10! (score from 228 reviews)
Rated by guests after their stay at Sheraton Old San Juan Hotel & Casino.
|One-Bedroom King Suite|
|Double Room - Disability Access|
|Traditional King Room|
|Deluxe Room with City View|
|Deluxe Room with Bay View|
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86 properties in San Juan
Including hotels, apartments, villas and more.
228 verified reviews
They speak your language
Sheraton Old San Juan Hotel & Casino's staff speaks: Spanish, English
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Fitness Center, Hot Tub, Casino
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 21.40 per day.
Room Service, Vending Machine (drinks), Car Rental, 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 228 reviews
Value for money
Show reviews from:
Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel is close to area attractions and beautiful beaches, and provides exceptional amenities, including several on-site dining...
Score from 271 reviews Very good
This European-style hotel is in Old San Juan, a 5-minute walk from the historic Castillo de San Cristóbal. It features modern rooms with a flat-screen TV.
Score from 295 reviews Excellent
The Gallery Inn, located less than one mile from San Juan National Historic Site, features uniquely decorated rooms. It offers Atlantic Ocean views, an outdoor swimming pool and Wi-Fi.
Score from 168 reviews Very good
Located at Luis Munoz Marin International Airport, the San Juan Airport Hotel includes spacious, air-conditioned rooms with free hot breakfast and free high-speed Wi-Fi. There is also a 24-hour gym.
Score from 683 reviews Good
The hotel has a great location with restaurants and a CVS pharmacy a short walk down the street. The hotel was very quiet. Never heard any outside or inside noise. Everything was PERFECT!
Great rooms, casino and helpful staff.
Nice, clean, spacious hotel and their service is excellent. Pool is small but has a great view overlooking the bay. Free Wifi
The hotel is ideally located in Old San Juan. The rooms are quiet and very comfortable and the staff is very friendly and helpful.
The professionalism of the staff at the hotel was excellent. They were very friendly and over superb customer service.
Service and location
Cable was broke. Only Spanish tv
From the front door to front desk staff to house keeping all the way to front desk managers....I can not praise this impeccable hotel and staff enough......On my second day at the hotel my husband was taken away to the hospital...which he remained for 5days until the air ambulance came for us from Canada.....the staff new who I was as I returned daily to deal with emails,calls faxes,fed ex our luggage back home...Along with supplying me daily with anything I needed.Pillows, blankets, towels for the hospital....to all the love and support...they all treated me like family. As 45 woman with my husband in serious condition in the hospital...this hotel took great care of me....This hotel and staff deserve an ultimate reward and acknowledge .....with my heart filled gratitude.....Rose #709.
- Big, clean, king size room for a relatively low price. - Breakfast in bed service was on time and good quality - It's a 5 minute walk to everything in the old town - Car rental (Hertz) on premises - Valet service, who can hail you a cab at any time
We stayed at the Sheraton Old San after our cruise and enjoyed every minute of it. We got there before check in time but was allowed to leave our bags while we went exploring.The staff was really friendly and the hotel is in walking distance to a lot of restaurants.We enjoyed our time at the Sheraton.
They cancel my reservation and I had to rebook when I was at the location. The agents did try to make the stress level. No comps for their mistake. The mattress was very uncomfortable. I complained and the moved me to another room but the mattress still hard. They did have anything to put on the mattress. I asked them but they didn't give me a reason why. They were not help at all.
THE BAY VIEW, WITHING WALKING DISTANCE OF OLD SAN JUAN AND FINE RESTAURANTS. EXCELLENT BUFFET BREAKFAST FOR THE PRICE. ACCESIBILITY TO TAKE THE TROLLEY AND TAKE A TOUR AROUND THE MOST IMPORTANT ATTACTIONS.
Great location for cruise travelers
A little pricey
My reservation was for a double room and they gave me a king room/
the fire alarm all day long even at 6 am just telling everybody was just a checking
I enjoyed the gym facilities and our room was very comfortable
the elevators was very crowed and slow
It was very comfortable
I wish they had more channels or a way to plug in my chromecast without using my data on my phone. ..I also wish they had a shuttle to the beach that would be a great perk it didn't take that long to get there driving but walking would take 45minutes...
Perfect location. Walked right from the hotel for a walk around Old San Juan and ended in the casino just enjoying ourselves.
We thought $42 was a bit much for breakfast. We would have gone elsewhere if we had known before sitting down.
Rooms were very clean, staff was very polite. The proximity to shopping district & the trolley.
Location was superb!! Explored Old San Juan before leaving on the 7 day Carnival cruise. Walked to the port with our luggage! Rented a car through the car rental at the hotel...perfect! So convenient! Enjoyed driving up to Toro Verde for some ziplining. :)
Position is excellent in Old San Juan
The convenient location.
Our room was not ready for check-in time and the floor we were on was very noisy.
Spectacular view in the port of the old city near everything 15 minutes from international airport
The location to the pier, there was no need to get a taxi. We're also thankful that the rate went down right before our 45th Anniversary cruise. We're both pleased with our short stay & plan to come back in the near future.
Couldn't get a room with a view from the front of the hotel & there was no airport transfers to & from the airport:(. There was no set price for the taxi's, they charged what they wanted, not fair!!
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