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100 Brumbaugh Street, Old San Juan, 00901 San Juan – Show map
Excellent location – rated 9.1/10! (score from 198 reviews)
Rated by guests after their stay at Sheraton Old San Juan Hotel & Casino.
|One-Bedroom King Suite|
|Double Room - Disability Access|
|Traditional King Room|
|Deluxe Room with City View|
|Deluxe Room with Bay View|
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83 properties in San Juan
Including hotels, apartments, villas and more.
198 verified reviews
We speak your language
Sheraton Old San Juan Hotel & Casino's staff speak: Spanish, English
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Fitness Center, Hot Tub, Casino
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 21.40 per day.
Room Service, Vending Machine (drinks), Car Rental, 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 16 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Sheraton Old San Juan Hotel & Casino accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 198 reviews
Value for money
Show reviews from:
In the Isla Verde area of San Juan, Puerto Rico, the Hampton Inn is just a 5-minute walk from the beach and just over half a mile from Luis Muñoz Marín International Airport.
Score from 232 reviews Wonderful
Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel is close to area attractions and beautiful beaches, and provides exceptional amenities, including several on-site dining...
Score from 231 reviews Very good
This European-style hotel is in Old San Juan, a 5-minute walk from the historic Castillo de San Cristóbal. It features modern rooms with a flat-screen TV.
Score from 246 reviews Excellent
Fortaleza Suites Old San Juan is in the heart of Old San Juan close to some of the trendiest restaurants and shops in the area. The Pier 4 is only an 8-minute walk away.
Score from 14 reviews Very good
My reservation was for a double room and they gave me a king room/
the fire alarm all day long even at 6 am just telling everybody was just a checking
I enjoyed the gym facilities and our room was very comfortable
the elevators was very crowed and slow
It was very comfortable
I wish they had more channels or a way to plug in my chromecast without using my data on my phone. ..I also wish they had a shuttle to the beach that would be a great perk it didn't take that long to get there driving but walking would take 45minutes...
Rooms were very clean, staff was very polite. The proximity to shopping district & the trolley.
Location was superb!! Explored Old San Juan before leaving on the 7 day Carnival cruise. Walked to the port with our luggage! Rented a car through the car rental at the hotel...perfect! So convenient! Enjoyed driving up to Toro Verde for some ziplining. :)
Position is excellent in Old San Juan
The convenient location.
Our room was not ready for check-in time and the floor we were on was very noisy.
Spectacular view in the port of the old city near everything 15 minutes from international airport
The location to the pier, there was no need to get a taxi. We're also thankful that the rate went down right before our 45th Anniversary cruise. We're both pleased with our short stay & plan to come back in the near future.
Couldn't get a room with a view from the front of the hotel & there was no airport transfers to & from the airport:(. There was no set price for the taxi's, they charged what they wanted, not fair!!
It's near from everything in old San Juan and you can walk and enjoy many of the activities that old San Juan offer. The Chicago Burger is nice and the service is good.
The pool too small.us not clean .
I stay in this hotel less than hour
wifi was out of range
Large room, good wi-fi, comfortable bed, outstanding shower.
The view and restaurants
The professionalism of the front counter staff and gym size (equipment available)
I enjoyed the location. It is right in the heart of old San Juan. Everything is within walking distance. The staff was friendly and helpful. We came off the ship very early and the staff checked our bags and later had them delivered to our room. Although the hotel is older and the room a little dated, it was very comfortable and large with a beautiful view of the harbor and bay.
Location, customer service, even though we didn't get the keys right away it was well handle by front desk
Great location by water. Staff was very friendly and welcoming. Would definitely stay here again.
Staff, and the beautiful location.
It was definitely a great place and really convenient to all of Old San Juan. The casino was a major plus! The staff was extremely helpful and overall we really enjoyed our stay.
The wifi didn't really work all too well. Other than that, no major complaints.
Courtesy, facilities, walking distance for most places in the area, quality of food
Air conditioning at times felt a little hot , room prices as compared to other nearby hotels with better rating
Great location right by the water and cruise ships. Staff was friendly and helpful.
Light rain caused two power outages in rooms for several hours, but the casino still had power and operated as normal. Everything was priced higher than expected.
Decoration, arrangements of furniture,
Friendly, casual atmosphere in a GREAT location if you are taking a cruise on Carnival or another docking at the port across the street! Casino provided good entertainment and some winnings, too!
Keep soda vending machines full - There was literally not a single bottle of soda to be found in the entire hotel; the manager actually went to the associate break room to get one for us!
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