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Newest reviews for Sheraton Puerto Rico Convention Center Hotel & Casino

  • Anonymous
      Puerto Rico
    July 31, 2014

    the room was comfortable and you could rest because there was not a lot of noise

    being that it was a long weekend and since we were staying 5 days and 4 nights, they decided to do repairs to the pool so we couldn't use the pool only on Saturday and Sunday but they did't have any other choice for you either.

    7.5

  • Gamaliel
      Puerto Rico
    June 15, 2014

    To much money for one night.

    8.8

  • Michael
      United States of America
    June 5, 2014

    The pool

    The uncleared carpet in the room

    5

  • Albert
      United States of America
    June 3, 2014

    excellent concierge service

    Room service ends 2 am

    7.9

  • Jeanette
      United States of America
    May 20, 2014

    No breakfast Included and $10 parking car fee not good..

    9.6

  • Felipe
      Puerto Rico
    May 5, 2014

    for many travellers and tourists entertainment is something very important that keeps them in your hotel and expending in your lounge,but the lack of it and poor information from your staff on whether they had any or not.was very bad,especially considering that it was a weekend and that your drink prices are very overrated,

    9.2

  • Ning
      United States of America
    March 28, 2014

    near SJU

    7.9

  • Anonymous
      Puerto Rico
    March 9, 2014

    What i like was the hospitability, courtesy and service of the staff.

    Some furniture has to get fix or updated. I pay for bahia view but i had some palm trees that block my view. The high prices of the food.

    7.9

  • Winston
      Saint Kitts and Nevis
    March 6, 2014

    It was all very nice, I was too busy to enjoy everything, next time.

    The only slight problem was you had to take a taxi from the hotel, walking was not really an option due to location.

    9.2

  • Lanman
      Saint Martin
    March 4, 2014

    Like every thing

    We did not see any thing to this like.

    7.5

  • Fredrick
      United States of America
    January 28, 2014

    Staff was fantastic. Very informative and pleasant. Rooms were clean and comfortable. Scenery was beautiful.

    Restaurants too pricey for the food selection. No restaurants nearby. Would have to take a taxi.

    7.5

  • Julie
      United Kingdom
    January 12, 2014

    Relaxed atmosphere, friendly and helpful staff. Very convenient for travel from the port and visit into San Juan town.

    7.9

  • Oscar
      United States of America
    January 4, 2014

    Health club

    We were given a room where the service elevator ran until 3 am and wouldn't let us sleep. It is incredible that a Sheraton and paying so much money actually has ANY rooms where that would be a problem. We asked to change rooms and they did it the next day...and they have us the room right behind the regular elevators! Thing would have been fine had we not had the previous day experience. Additionally, we weren't offered anything for the trouble and when we asked they offered late check out! After a lot of negotiating, we were able to access the concierge lounge but it took five calls to the manager who wouldn't even had the decency of showing his/her face and let the very nice front desk person deal with us.

    6.7

  • Giselle
      Puerto Rico
    August 8, 2013

    Swimming pool. to small

    9.2

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