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200 Convention Boulevard, 00907 San Juan, Puerto Rico – Show map
|Limited Time Offer - Club Double Room|
|Limited Time Offer - Traditional Room||
|Limited Time Offer - Executive Suite||
|Deluxe Double Room||
|Limited Time Offer - Superior Room||
|Traditional King Room|
|Limited Time Offer - Deluxe Room||
|Superior King Room|
|Traditional Double Room||
|Superior Double Room||
|Deluxe King Room|
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88 properties in San Juan
Including hotels, apartments, villas and more.
82 verified reviews
They speak your language!
Sheraton Puerto Rico Hotel & Casino's staff speaks: Spanish, English
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Outdoor Pool, Outdoor Pool (all year), Sun Deck
Sauna, Fitness Center, Spa, Massage, Casino
Food & Drink
Restaurant, Bar, Snack Bar, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Packed Lunches, Vending Machine (drinks), Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 35 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 82 reviews
Value for money
Show reviews from:
Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel is close to area attractions and beautiful beaches, and provides exceptional amenities, including several on-site dining...
Score from 287 reviews Very good
Enjoy stunning views of the San Juan Bay and easy access to historic sites and local attractions at this elegant hotel, featuring spacious casino gaming areas along with contemporary accommodations.
Score from 272 reviews Very good
The hotel features an oceanfront swimming pool and an on-site casino. This San Juan, Puerto Rico hotel is right on Condado Beach.
Score from 220 reviews Excellent
Nestled among 17 acres of beautiful tropical gardens, and featuring a private beachfront location, this family-friendly hotel offers spacious accommodations and a large variety of on-site facilities,...
Score from 204 reviews Very good
The spa and the bar at the pool close to early.
The facilities were great and an excellent location.
Modern and clean. Pool is great! (we go also on a 4july weekend and a great time. Close to old San Juan. Go to Texas de Brazil restaurant 1 min walk, one of our favorites.
the decor the pool is fantastic. Rooms are nice.
Room was not ready at 3pm we waited for more than an hour in the lobby for it to be ready.
The view we had from the room was amazing! We could see the bay and Old San Juan. The room was beautiful and very clean. I would definitely stay here again! Oh! I LOVED the pool...
Great Hotel Staff
They put me in a room with 2 beds when I specified I wanted a room with a single King Bed
I liked the view of the pool area.
I had to wait 5 hours for my check-in. Information was not given correctly to me about the room situation they always said to me 15min. When they shouldve told me the truth. Air-conditioner was horrible, did not sleep good Not enough shampoos or conditioners neither towels or soap. Employe in front desk need to be honest and nice!
the room was comfortable and you could rest because there was not a lot of noise
being that it was a long weekend and since we were staying 5 days and 4 nights, they decided to do repairs to the pool so we couldn't use the pool only on Saturday and Sunday but they did't have any other choice for you either.
To much money for one night.
The uncleared carpet in the room
excellent concierge service
Room service ends 2 am
No breakfast Included and $10 parking car fee not good..
for many travellers and tourists entertainment is something very important that keeps them in your hotel and expending in your lounge,but the lack of it and poor information from your staff on whether they had any or not.was very bad,especially considering that it was a weekend and that your drink prices are very overrated,
What i like was the hospitability, courtesy and service of the staff.
Some furniture has to get fix or updated. I pay for bahia view but i had some palm trees that block my view. The high prices of the food.
It was all very nice, I was too busy to enjoy everything, next time.
The only slight problem was you had to take a taxi from the hotel, walking was not really an option due to location.
Like every thing
We did not see any thing to this like.
Staff was fantastic. Very informative and pleasant. Rooms were clean and comfortable. Scenery was beautiful.
Restaurants too pricey for the food selection. No restaurants nearby. Would have to take a taxi.
Relaxed atmosphere, friendly and helpful staff. Very convenient for travel from the port and visit into San Juan town.
We were given a room where the service elevator ran until 3 am and wouldn't let us sleep. It is incredible that a Sheraton and paying so much money actually has ANY rooms where that would be a problem. We asked to change rooms and they did it the next day...and they have us the room right behind the regular elevators! Thing would have been fine had we not had the previous day experience. Additionally, we weren't offered anything for the trouble and when we asked they offered late check out! After a lot of negotiating, we were able to access the concierge lounge but it took five calls to the manager who wouldn't even had the decency of showing his/her face and let the very nice front desk person deal with us.
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