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Newest reviews for CasaBlanca Hotel

  • Michael
      United States of America
    August 22, 2014

    Staff (Cynthia and Jorge) were incredible, and one other young man i didn't get his name. The room.

    The stairs but we knew what we were getting into.

    7.9

  • Maldonado
      United States of America
    August 15, 2014

    Decoration

    No elevator

    5

  • Sara
      United States of America
    July 29, 2014

    The hotel has the perfect location for walking Old San Juan. Room was spacious and clean. Staff was very friendly and helpful.

    Our room was near the stairs. You could hear people going up and down all night.

    10

  • Carmen
      United States of America
    July 21, 2014

    Everything was amazing about Casa Blanca Hotel. The staff is the best! Hotel is beautiful! If you are looking to experience Old San Juan PR, this is the place to stay.

    10

  • Anonymous
      Puerto Rico
    July 19, 2014

    Location & first impression when you walk in the lobby.

    Rooms are tiny!

    5.4

  • Anonymous
      Sweden
    July 18, 2014

    Interior decor & the friendly staff

    No lift

    9.2

  • Rhonda
      United States of America
    July 16, 2014

    The decor and location.

    Bed was too soft and too big for the small room. A desk instead of dresser with drawers--no place to put clothes in this small room.

    7.1

  • Charles
      United States of America
    July 15, 2014

    The service was outstanding. Lots of hand holding and care given to guests. The rooftop bath was a unique experience. The rooms are so clean and even though smaller (expected in an old city hotel) the hotel did a nice job making them comfortable. Will definitely return.

    Street facing rooms can get loud on Saturday night.

    10

  • Caridad
      United States of America
    July 15, 2014

    The hotel is beautifully decorated, the rooms are spectacular, the staff is very nice, it's located in a prime location. If you need help booking tours or finding a place to eat just ask the staff and right away they help out with a friendly smile. We will definitely come back! Thank you Casablanca for making our experience amazing!

    10

  • Jeffrey
      United States of America
    July 9, 2014

    We stayed here for one night before our cruise and it was perfect! Great location, beautiful rooms, and wonderful and attentive service! They even called a taxi for us to get to the cruise terminal after we messed up and thought it was walking distance (it wasn't!). Very friendly! Would definitely go back there!

    9.6

  • David
      Switzerland
    July 4, 2014

    Location, in the middle Old San Juan. Charming lobby and rooms.

    No elevator. No parking.

    7.9

  • Judith
      Puerto Rico
    July 3, 2014

    The personal treatment from the employees.

    stairs- ja-ja

    9.6

  • Kc
      United States of America
    July 2, 2014

    The staff were excellent. They made sure our needs were met on all levels. Our comfort was a priority for them. Loved the roof top stone tubs. The rooms were cool and inviting after exploring old San Juan. Good breakfast was available as well as awesome neighboring restaurants. Loved the owner. She was interested in our expectations and met all of them.

    nothing

    10

  • Rosemarie
      United States of America
    July 1, 2014

    The location, staff, décor, and breakfast far exceeded my expectations and that of my daughter and 18 year old grand-daughter - A great place to begin and end wonderful memories of Old San Juan.

    Nothing

    10

  • Anonymous
      United States of America
    July 1, 2014

    The location is great... easy walking from the cruise port, easy walking to all sites in Old San Juan. The staff was very cordial and helpful. The rooftop view was beautiful and so relaxing. And the charm of Casablanca and Old San Juan was everywhere we looked in the decorations and in the sites.

    10

  • Dennis
      United States of America
    June 30, 2014

    The staff went out of their way to make your stay enjoyable, comfortable, and stress free. I did a more extensive review on the hotel's website.

    10

  • Stephanie
      United States of America
    June 28, 2014

    Great friendly and informative staff. Really enjoyed the conversations with Miguel.Charming hotel. Great roof to gather our gang together.

    Walking up the stairs but it was good for us!

    9.2

  • Hannes
      Denmark
    June 19, 2014

    very friendly staff, bathstubs on the rooftop, great location

    8.8

  • Kenneth
      United States of America
    June 18, 2014

    Excellent location, in the heart of Old San Juan with everything in walking distance. Lots of atmosphere with an antique feel. Lounge/couch area on the top floor where we were staying.

    Surly staff suggested that we stop drinking their free ice water in the lobby, instead telling us that we could bring up a (dirty) ice bucket up to our room, 4 large floors up with no elevator. Not an accessible hotel - you may have to climb several stories. The 2 bedroom room that we got was also a 1 bedroom with a bed in the living room - not a true 2 bedroom - which felt like false advertisement.

    7.9

  • Lauren
      United States of America
    June 15, 2014

    Very much an old san juan feeling. It is a unique hotel with the casablaca theme. The bed is a very comfortable 4 poster.

    10

  • Gerald
      United States of America
    June 13, 2014

    We liked how friendly and accommodating everyone was and the uniqueness of the hotel itself. It was like stepping back in time. We enjoyed the city and all there was to do there. We missed going to the rain forest due to the roads being washed out from the week long rain before we came. That will be one of the reasons to return.

    Wish they had complimentary breakfast

    9.2

  • Daniel
      United States of America
    June 10, 2014

    Bell Hop carried our bags four flights of stairs without asking Staff was very friendly and accommodating Great location Ambiance was perfect

    No elevator

    9.6

  • Jolinda
      South Africa
    June 10, 2014

    The decor is wonderful and the location is perfect.

    The rooms are small. There is not always someone at the front desk. The breakfast is not worth it.

    7.5

  • Anonymous
      United States of America
    May 27, 2014

    Very funky lobby style & super smart idea for rooftop baths

    Room was very plain & floor appeared unfinished where tiles ended it was just concrete with a small matt over it. I stubbed my toes on the tile.

    6.7

  • Darrel
      United States of America
    May 21, 2014

    Couldn't have been in a more convenient location. The staff was attentive and helpful as well. Looking forward to staying again!

    Climbing the stairs was the only downside, although after the amount of food we ate the stairs were a good thing. We needed the workout! There really was no real downside to this visit! It was great!

    10

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