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4851 Isla Verde Avenue, 00979 San Juan – Show map
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86 properties in San Juan
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44 verified reviews
They speak your language
The Beach House Hotel's staff speaks: Spanish, English
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Windsurfing, Snorkeling, Water Sports Facilities (on site), Massage, Beachfront, Bicycle Rental, Nightclub/DJ
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 10.70 per day.
Room Service, Car Rental, Tour Desk, Baggage Storage, Concierge Service, Laundry, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Non-smoking Rooms, Air Conditioning, Designated Smoking Area
3:00 PM - 12:00 AM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One additional child under 13 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 44 reviews
Value for money
Show reviews from:
Featuring a terrace with swimming pool, stunning ocean views and free Wi-Fi throughout, this hotel is just over one mile from Old San Juan City and a 5-minute drive from Puerto Rico Art Museum.
Score from 522 reviews Very good
This small boutique hotel in San Juan is only a block from Condado Beach. The hotel provides free Wi-Fi in all areas, an on-site restaurant and a daily continental breakfast.
Score from 78 reviews Good
In the Isla Verde area of San Juan, Puerto Rico, the Hampton Inn is just a 5-minute walk from the beach and just over half a mile from Luis Muñoz Marín International Airport.
Score from 237 reviews Wonderful
This hotel is on Condado Beach in San Juan, Puerto Rico. It provides a 24-hour front desk and smart, air-conditioned rooms with flat-screen cable TV.
Score from 329 reviews Review score
No clothier in the rooms
nothing. hotel was noisy, uncleaned, unsafe door, no window, no hot water, no towels.
I did like that when I went to beach and asked for a chair the guy carried our chair to where we wanted it.
I paid $15 a day to park there, yet every night I came back the parking lot was full, there would be a party every night at the hotel. the guy in charge of the parking lot will park my car and then drop my key in the room later at night, which will be incomadate me because I have to wake up from my sleep, or worry about who's knocking my door. the food was expensive I would not eat there. the beach was a little dirty with straws all over the sand. I also asked for two bed and they only gave me one. I had to go get new towels myself once all the way to the front desk bc no one came to change mines. even after I put the sign for someone to come and change my towels.
Beach access service was the best part, beach area was clean, room was clean, staff was very polite, great location, breakfast was ok. I would go back if the room rates where half the price and the bug problem was corrected.
Bed bugs and property is run down not as nice on the photos as the reality in person.
The staff, were very friendly (; the beach bed was comfortable within walking distance to shops, and food
small TV dated sofa
Beach front. Great location connected to public transportation and various restaurants
Too much noise at night. Charge for parking
The beach, lounge chairs
Uncleanliness, breakfast, entrance dangerous, old plumbing, loud party on beach, General lack of concern for guests, pictures on web site are not accurate,
Air conditioner continously goes out. What's advertised isn't honored. ALL documents, books and advertising at the desk need to be updated to match the documents you're made to sign.
The outside beach area beautiful.
Too much noise. The staff drinking, smoking, and partying after hours. Wheeling the trash can down the wooden sidewalk at 2 am. Got no sleep what so ever.
The location is magical: on the beach, close to amenities and restaurants, with a great beach bar and restaurant in-house. The WiFi was reliable and the staff friendly, for the most part.
Pretty much everything else! The breakfast was awful (bagels, toast, yogurt, cold meat, cheese and two types of fruit). There was never enough coffee or mugs, and it was all self-serviced on dirty plates. The "breakfast room" had only one table and one chair, so you'd have to find a spot to sit outside somewhere to have breakfast. Facilities are in a state of some disrepair. My shower curtain rail fell off the wall on a few occasions, and the wash basin wasn't attached to the wall anymore (balancing only on the pedestal). The wooden deck outside is breaking up in places. The aircon sounded like a jet engine, and other guests complained of mildew on their walls and leaking ceilings. Basic hotel service is quite iffy. Room service is only available on request, but I had to wait until 5pm (having requested it at 8am) for service.The front desk is only manned about 50% of the time. What really irked me, though, was that it seemed like preference was given (both in basic service and management decisions) to locals visiting the beach and beach bar. It was really as if the hotel residents were considered a nuisance at times, keeping them from serving their "real" customers. The Beach House Hotel is a rough-around-the-edges experience, which is quite the opposite of what they advertised. It's too expensive for a budget hotel, and not nearly good enough to be a beach resort. I would not stay there again.
The beach was excellent
OMG! that was a camp?never a stay in a hotel!!!! on our last morning we decided to leave the hotel at 6am. Breakfast with the birds above. obsolete televisions with cable. the morning sun on your face because the curtains are bathroom curtain. is better to swim on the beach inside the room (the bathroom is disgusting) Danny & Mayra
the beach its beutiful ,the staff super friendly and the idea of the hotel pretty nice the location niice.
need urgent maintaince clean and change furniture,change menu .
The location of the hotel is great. The use of the umbrellas and chairs is also great. Their outdoor furniture is modern and comfortable . Their toiletries are awesome!! The acai bowls ( at the bar) are yummy!! In te weekends they have a fun DJ and dancing.
Our room was very dark and dingy. There was mold in the ceiling from the AC which gave me am awful sinus problem. They charge you and extra $15 a day to park in their lot. The food from the restaurant is awful and expensive. There was a dead fly in my octopus salad....ewwwww.
The beach was the only thing I liked
They were filming a movie n we didn't have access to beach or parking for one day. We had to work hard at getting reimbursed for the one night. They need to update facilities and furniture. Bed was very uncomfortable. They also don't have housekeeping services daily I guess they only clean when you leave.
thhe fact that it had a bar and resteraunt. It was right by the beach
No hot water, had to ask for clean towels, and for the room to be cleaned. My key was stolen so they charged me for it.
Access to the beach was great.
Bartenders and waiters very poor service.... got ignored too many times. And the price of drinks was outrageous.
The location is beautiful and it's close to a ton of restaurants and shops within walking distance. Private beach access!! The hotel is adorable and the staff are always friendly.
No wi-fi to speak of. Our DVD player stopped working one night, not a big deal but annoying. There's a definite communication gap - when you ask for something, you're never 100% sure if you'll actually get the thing you're asking for, or if you will get something totally different. Serving staff at the bar/restaurant are incredibly slow (1/2 hour to get a drink).
All the bad things about this place are true. Avoid it.
The fact it was no washcloths available at this location. The employees thought it was more important to smoke cigarettes and talk among themselves then to help me check out overall I didn't not get what I paid for this location the rooms was extremely small and worth far less than I paid for
Where this horrible hotel is located. The beach and water is amazing. That's ALL
Horrible experience. Moldy walls. Dirty floor, hair on the sheets, no towels, extremely poor management. Do not stay here!!!
I LOVE the easy access to the Ocean. Not a lot of guests so its not crowded on the beach. Weekends seem to be though. The staff are welcoming and pleasant...
The rooms are "extremely" basic. Not much room to hang things. So we lived out of the suitcases. The shower (and I experienced this place twice in 3 years) is nearly useless. The Ocean is so lovely to bath in first thing in the am, so i dealt with a little rinse the shower provided. The TV worked one day while we were there for 5.
The only thing I liked is that the hotel is right on the beach. Nothing else.
It was dirty , the pictures online look a lot better than in person. The food is terrible. And the restaurant is much too expensive. When I arrived my sheets were dirty and we had to sleep on them for one night. Breakfast is terrible
Centrally located for all ur needs.
Booked for 119 online when i got there they charged over 150 a night plus 15 a day to park rental ... 9 efore u can get coffee or breakfast that they promise staff not that friendly
The staff of the hotel was nice and helpful. The location is great to go anywhere. Good bar, good piña coladas.
The room was not clean at all. Bed sheet and towels not fresh.
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