Staff was very unfriendly. There was a problem with the bath tub, and they weren't able to fix it during our stay (5 days!!). They didn't excuse for any inconvenience, which was caused by this problem and didn't offer any alternatives.
Furthermore, we were treated quite rudely compared to other guests. They were kind of acting like racists, as Spanish speaking guests were treated very friendly. We hadn't experienced this anywhere else on our round trip in PR, so, feeling not welcome was a very surprising, sad, and inconvenient situation!
Also, in the evenings you had to pay for the music at the bar - there was a juke box and when no one wanted to put some coins in, it was an awkward bar atmosphere.
It got its own beach where you can watch great sunsets.