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Rua Rodrigo Da Fonseca, 4, 1250-191 Lisbon, Portugal – Show map
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162 verified reviews
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Altis Prime Hotel's staff speaks: Portuguese, Spanish, English
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Hot Tub, Indoor Pool (all year), Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Portuguese, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years is charged EUR 20 per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking for more than 15 people, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 162 reviews
Value for money
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Good location, spacious and modern-designed apartment hotel room
Cold, careless and unhelpful receptionist. No smile, no greetings, no willingness attitude to help. It was written "I don't give a damn to your matters" on their faces.
the room was very modern. the size of the room was very a big. actually it was exceeding my expectation because it was just a 4 star hotel but it was like a 5 star one. the stuff are very friendly and helpful.
just bit far from the city center
Large one-bedroom apartment, with a living room, two TVs and fully equipped kitchenette. Sleek, modern design - exactly as shown in pictures. Very comfy beds. Access to gym, spa and pool at sister hotel next door. Easy, short walk (about 15 minutes) to the heart of historic Lisbon. Free airport shuttle was another bonus.
Wi-fi didn't work at all in my room. Seemed OK in the hotel's public areas.
Free wifi Kitchen facilities Excellent staff Technology in
We have a big respect to Mr. Orlando from the reception desk for his support and assistance during our entire stay at the premises. He is always ready to help and offer guidance to our trip in Lisboa. He is a very flexible and kind hearted staff. I hope altis management will always take good care of this very helpful person, Mr. Orlando. Keep up the good work, Mr. Orlando. We will come back to this hotel, as well as we will recommend it to our friends in Dubai and Egypt....
The only thing that I would like to mention is sometimes the housekeeping staff are forgetting to fix our beds. I thinks twice in our 10 days stay but I can' t ignore the fact that they are working so hard and for us it is not a big deal! We are counting more the positive sides than the negative sides.
Very spacious and modern rooms, could use a little more cleaning though. Big kitchen, Good beds, big bathroom. Easy to park your car. The distance to the city was a 20 minute walk downhill(!), doable in search for breakfast, which was easy to find.
Very expensive breakfast, facilities were in the other hotel. receptionist was friendly, bartender was very brutal.
The suite was very comfortable and the kitchenette was well stocked with crockery, pans etc. There was a free bus service to visit the Altis hotel in Belem.
We stayed for three nights and really enjoyed it. It's quite central, but still out of the buzz and located in a nice neighbourhood. The staff is very service minded and the room was nice (Studio Suite). Convenience store close by, metro close by, about 10-15 minute walk downtown. The adjacent hotel Altis Grand is worth a visit to the roof top terrace for a drink and some snacks. All in all we're very happy with our stay at Altis Prime.
I think it's quite cheeky to charge extra for Nespresso Pods used from the room.
The format of the room was great. The suit was very comfortable. Two separate bedrooms and 2 bathrooms ..great when travelling with teenagers. The beds were very comfortable. Kitchenette was fully equipped. TVs in every room including living room.
A little isolated no small store to buy water ecc. Only one restaurant/bar.
They accept pets (maximum 10 kgs, 25 euros per dog per night). And nothing else...
Almost everything. Then... this will be a little long... We asked for a silent room, and we obtained the room onto the air conditioned system of the entire hotel... The furniture of the room was old and decadent. The kitchen is so tiny it's almost impossible to prepare anything (neither a microwave in the apartment). The room was very dirty: we asked every day for a clean set of bed linen, and every time after the staff changed them, we noticed several stains on them... Amazing... And now, the best... Right in the front of the hall of the hotel some homeless rest during the night. So it's quite unsafe to get out of your room after the time of dinner. And this would have been a luxury hotel... Nothing at all!
bed is good and comfy.
the so-called swimming pool is not as big as i expected.
Staff, room and location all you look for in a hotel. Would recommend for business and leisure.
jacuzzi is not a jacuzzi, is not heated so do not book this place if you want to enjoy this
Location, helpful staff and modern, stylish and very clean apartment. Note and little biscuits for International women's day. 'Turn down' chocolates and card with next day's weather but these only arrived about half the time.
The design of the kitchenette. To wash up you had to bend in under the top cupboard. Cooking was awkward too. Cancelling the pre-payment authorisation took 12 minutes. The parking ticket we were given did not let us out of the car park so that was two more trips back to reception.
Subdued styling, spacious suite, convenient location, attractive (but small) roof terrace.
A few minor drawbacks: the cobbled street outside created a surprising level of traffic noise; some shortcomings in the kitchenette - no washing up liquid provided, and a hefty €2 charge for the Nespresso capsules, so bring your own!
Reception staff very service minded as well as the waiters in the Lounge Bar. Brakfast charge to high eur 12,00 - Possible to get the same around the corner for half Price.
Location, staff, quite good standard of rooms.
Kitchen area not really prepared to cook sth or clean dishes. The bathroom shower cleanliness wasn't so good.
Staff - specially professionalism and support of Christina A. in the front desk, Room space, Room cleanliness, Bed comfort, Shower, Room decor
They charge 2 euros per capsule of Nespresso
Amazing!!! Excellent location, fantastic services and facilities, including shuttle bus to the Lissabon Airport, very ellegant and comfortable appartment with modern design and creative, practical way of use of the space.
+ not far from metro and center + cheap + this is a kettle + free samples of shampoo, gel etc
- lack of hot water (when you are washing your hair and the hot water ends... it's unforgettable) - cold in the room without warming - bad bed and pillows (all three) - no mirrow except the bathroom
excellent value for money at the top end of the scale
reception staff slow (if effective)
Excellent wifi, got an upgraded rooms, 5 mins walk from Marques De Pombal
Breakfast limited but good quality nonetheless. No sauna at Altis at under renovation