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Hotel AltisRua Castilho 11, 1269-072 Lisbon (Show map) Good, Score from 177 reviews“Staff and overall customer services . It was booked for a 60th birthday celebration and a VIP treatment and care to detail were given by the hotel staff. Breakfast was great, location enabling walking distance to all the great shops and entertainment in the down town area. Friendly staff.”
Paulo,
Lisbon
Hotel Altis offers a heated indoor pool, Turkish bath, and a gym. It is in the historic center of Lisbon, with the up-market Bairro Alto just a short walk away. Boasting picturesque views of the city skyline, the Grill D. Fernando offers a range of Portuguese dishes, most of which are made from fresh local fish. Breakfast features fresh papayas, persimmons and a choice of pastries. Offering a minimalist décor in soft colors, each room is soundproofed and has satellite TV and a minibar. The Altis is a short walk from Lisbon’s art galleries and historic attractions such as the Alfama. Avenida Metro Station is 1300 ft away. Also available is a free shuttle service between the hotel and airport. Hotel Rooms: 300
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Total Hotel Score:7.8
Based on 177 reviews Guest reviews are written by our customers after their stay at Hotel Altis. |
Score breakdown
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Score filter |
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Patricia
Mature couple
cuffley,
United Kingdom
January 21, 2011
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shower, swimming, brakefast, it was very noisey , lots of building work going on, if i recommend it i would tell them to ask if their are any building work going on.
3 out of 3 people found this review helpful, did you?
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6.7 |
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Chris
Group of friends
Sutton,
United Kingdom
October 4, 2011
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The city of Lisbon This is a poor hotel, and doesn't in anyway warrant a 5* badge. It almost feels as though the five star citation is given as a result of box-ticking as to what the hotel says it has in facilities, rather than first hand experience. The pool was shabby, there was no internet available in the rooms and the wireless option in the lobby was extortionate. Bedroom TVs failed to work and only had one free to view English channel when they did. On arrival, after being directed down to the parking lot by the door staff, the attendant down there started shouting as us for driving down? Overall the service was dire. We won't be returning, I would urge anyone other than business users to find somewhere else, and I would urge Booking.com to re-examine the way they market hotels under the five-star rating system (although I appreciate you are probably just taking someone else's opinion)..
2 out of 2 people found this review helpful, did you?
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5 |
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Anonymous
Solo traveler
United Kingdom
October 17, 2011
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Good city location, helpful staff, nice room It should not be necessary to pay to use the internet
1 out of 1 people found this review helpful, did you?
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7.9 |
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Jacqueline
Group of friends
glanmire,
Ireland
October 5, 2011
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This is a lovely hotel in an excellent location, close to everything, easy walking distance to main attractions, and close to subway. Rooms large and comfortable. House-keeping was poor, we were 3 adults in a suite, there was no extra bedding for the sofa-bed, had to ask twice. Never enough towels, and shower gels/shampoo were not replaced each day.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Anonymous
Group of friends
United Kingdom
February 3, 2012
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Location Friendly staff Value for money Breakfast included There are some renovating going around so noisy in the morning from 9 am... The design of the breakfast room is quite old and didn't find any wholemeal bread ...
Did you find this review helpful?
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7.9 |
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Jeronimo
Solo traveler
Luanda,
Angola
January 10, 2012
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All in General Can not point anything that I did not like.
Did you find this review helpful?
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9.2 |
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Helena
Group of friends
Bloemfontein,
South Africa
December 27, 2011
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Excellent service and good facilities.
Did you find this review helpful?
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10 |
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Ralph
Solo traveler
Zurich,
United Kingdom
November 21, 2011
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I was totally happy because there was everything I needed during my business trip to Lisbon.
Did you find this review helpful?
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9.6 |
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Anonymous
Family with older children
Ireland
November 6, 2011
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It was very handy for trips and near shops etc.
Did you find this review helpful?
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10 |
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Agnes
Family with young children
nogent sur marne,
France
November 1, 2011
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Swimming-pool/sauna, breakfast (very good croissant !), space and view in the suite room, desk very helpful and kind No wifi and any informations in the room (must ask the desk)
Did you find this review helpful?
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9.6 |
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Anonymous
Solo traveler
Portugal
October 28, 2011
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Room aspect. Very poor breakfast. In a 5 star hotel it makes no sense to pay for internet. Extremely expensive car parking.
Did you find this review helpful?
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6.3 |
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Paulo
Mature couple
Lisbon,
Portugal
October 24, 2011
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Staff and overall customer services . It was booked for a 60th birthday celebration and a VIP treatment and care to detail were given by the hotel staff. Breakfast was great, location enabling walking distance to all the great shops and entertainment in the down town area. Friendly staff.
Did you find this review helpful?
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9.6 |
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Stuart
Young couple
Glasgow,
United Kingdom
October 4, 2011
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Clean and efficient hotel. Breakfast was disappointing, poor quality food for a supposedly 5 star hotel, coffee was awful. Room was a little tired looking.
Did you find this review helpful?
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7.1 |
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Ursula
Group of friends
London,
United Kingdom
September 12, 2011
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Nice comfortable rooms in a excellent location just off Avenida Libertade,very central.Spacious bathroom with a good shower,double wash basins and separate loo.Enough wardrobe and storage space with plenty of hangers.Excellent buffet breakfast with a great selection of fresh fruit,cold cuts and cheese (didn't try the hot breakfast items)
Did you find this review helpful?
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8.8 |
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Eyns
Family with young children
Wavre,
Belgium
July 29, 2011
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Sad, disappointing, for sure not a 5 stars hotel !
Did you find this review helpful?
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6.3 |
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Victoria
Solo traveler
london,
United Kingdom
July 8, 2011
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Absolutely wonderful hotel staff and very spacious hotel. So many restaurants/bars. Amazing roof terrace with a fantastic view of lisbon including the river and castle in the distance.Very clean and extremely comfortable delyxe room. Will definitely come back again!
Did you find this review helpful?
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10 |
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William
Group of friends
Louisville,
United States of America
July 5, 2011
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The hotel was great value for the money. It was really nice, though a bit outdated. The location was great, right in the middle of Lisbon and easy to walk everywhere. The staff was very slow and seemed unmotivated to do much for you.
Did you find this review helpful?
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8.8 |
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Alison
Solo traveler
Edinburgh,
United Kingdom
May 24, 2011
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I thought my room was beautiful and very comfortable. I was unable to exchange sterling bank notes as they were Scottish. However this was uk currenct and I fould this frustrating.
Did you find this review helpful?
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9.6 |
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Anne
Solo traveler
laoise,
Ireland
May 23, 2011
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very central - staff pleasant staff not always helpful ironing facilities very expensive but no alternative
Did you find this review helpful?
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8.3 |
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Stephen
Family with young children
Cork,
Ireland
May 3, 2011
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Staff Service was grest Not a 5 star hotel. The rooms were nice. The breakfast was nice. But you can get this in a 3/4 star budget chain hotel. The swimming pool are badly needs renovation.
Did you find this review helpful?
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7.1 |
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Anonymous
Family with older children
Ireland
May 2, 2011
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The rooms were comfortable. Restaurant very good for dinner. Extra bed put into room was not comfortable. Spa facilities disappointing sauna not on and could not find turkish bath. Only a cleaner there at 8am
Did you find this review helpful?
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7.9 |
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Tack
Family with young children
linkebeek,
Portugal
May 1, 2011
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nice room, good swimming pool, breakfast ok. reception-staff was really good, especially the supervisor, rarely had such competent receptionist. thanks again.
Did you find this review helpful?
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10 |
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Anonymous
Solo traveler
United Kingdom
March 7, 2011
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It was comfortable and value for money. The cafe serves good food. Pool & gym are included in the room price. THe breakfast wasnot very good, it didnot have much variety. The receptionists were not helpful in suggesting good places to eat around the city.
Did you find this review helpful?
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8.8 |
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Cheryl
Solo traveler
Loughton, Essex,
United Kingdom
February 25, 2011
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The spa facilities are really fantastic. The pool, gym, sauna, and turkish baths help to provide a relaxing stay.
Did you find this review helpful?
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10 |
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Anonymous
Solo traveler
Belgium
February 20, 2011
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Quiet clean room good and friendly service
Did you find this review helpful?
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9.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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