Hotel Altis

Extremely helpful and friendly staff, judicious choice of menu for the breakfast buffet; there isn't a huge selection, but everything required is there, and of good quality. Swimming pool and sauna are nice to start and/or finish a day of sightseeing.

Major construction going on across one side of the hotel. After the first night we asked if there were rooms on the other side, and the staff immediately found us one.

Location and availability of underground parking at a reasonable price

It has an old high class feel to it although it it needs a refurb in parts

The Hotel Altis is well located within walking distance of many fine restuarants.

The price for internet access is one of the highest I have come across in Europe. 20Euro for 24hours.

The Altis Hotel is good located in the city center and is clean and tidy.

The hotel is a bit outdated, but still ok. The receptionist who handled my check-in could have tried to be a bit friendly.

Good location

The service in the resption was not good

Everything was perfect : the situation, room, breakfast, personal etc. - very good valua for the price wich was 100 EUR/double. We had to stay 9 extra nights because of the volcano cloud, but that was no problem for the personal or the hotel. Also internet in business center helped a lot.

The room was comfortable, very clean, the bathroom was great. We also enjoyed the pool and gym, and used the internet facility.

The only thing I did not like was the shuttle bus. There were no instructions on the website saying you had to go to parking lot no. 3 to catch the bus. I waited outside the terminal by a sign that said "complimentary shuttle bus." No bus ever came, so I took a taxi. The breakfast and coffee shop were overpriced so we did not use them.

spaceous rooms, fast elevators, very good shower, good bed, good breakfast buffet

The hotel was clean and comfortable and the staff were helpful. The main dissapointment was the hotel was classed as 5*. I travel around the world and this did not match my expectation of 5*.

kindness of staff

not really made for business people, mainly concerning rooms which have no wifi, only quite slow cable connection... room set up could be far better, decoration is too old style. If redecorated in a more fashionable way (more colors), this hotel could be the hippiest in all Lisbon.

Staff generally helpful and cleaning staff really nice

The buffet breakfast is a cattle market which encopurages staff to be rude and surly which they regularly are. The breakfast is largely carbohydrates and little variety from day to day

food, staff, location