Americano Residence

Do apartamento com banheiro pelo qual pagamos a mais 25 euros (além dos 43 já pagos). Erramos na reserva (sem banho) e contactamos com o Booking.com, no Porto dia 18, para mudar. Foi aceita por 25 euros de acréscimo para dois dias e ao chegarmos não havia resposta em email para mim nem para o hotel. Na saída fomos destratados pelo outro recepcionista dia 22, e deixamos 25 euros pelo extra de 1 diária de qto com banho sob ameaça e criticas pesadas deste profissional ao Booking.com!

Fomos no dia 20, mal tratados pelo recepcionista que se negava a qq negociação, para um quarto com banho. alegava que sem comprovação não nos atenderia. Queríamos pagar a diferença e havia quarto! Sob discução conseguimos ficar em um bom apartamento.Depois no dia 21 quarto sem banho . Aceitamos, pela necessidade. Minha avaliação é para este quarto. Sou médica e acho um problema de "saúde pública" um banheiro coletivo sem nenhuma condição de conforto e de higiene! Há 15 anos fiquei sem banho na Suíca e era de outro nível.

Facil acesso aos pontos turisticos da cidade, compras e transportes, execelente atendimento, quarto confortavel e limpo.

O pequeno almoço poderia ser melhor somente acrescentando queijo e/ou presunto, fiambre, etc.

O conforto do quarto, com ambiente separado para casal e filhos.

Sim, melhorar a qualidade do cafe da manha. Muito simples para um hotel cotado no booking.com como 3 estrelas

Sem dúvida, da excelente localização do hotel. Acrescento também que os funcionários da recepção são bastante atenciosos.

1) No tocante pelo menos ao quarto em que fiquei, sugiro o uso de cortinas com melhor vedação da luz da manhã. 2) O computador disponível no hotel carece de uma impressora para uso dos hóspedes, tendo em vista a eventual necessidade da impressão de documentos recebidos por e-mail, entre outros. Sugiro providenciar.

the location was brilliant stayed here for a football game it was brilliant location central to rossio square and metro links

The only thing that it is worth at this hotel is its location, right in the middle of the city, with access to metro, train and good restaurants.

The most annoying thing was that I stayed in the past at the same hotel and I was very content: at that moment I had a bigger room, which was clean, and with a nice bathroom. Although I booked the same type of room as the last time (at that time I did the reservation also on booking.com), the experience was totally different: the room was small, not clean, with a small bathroom in a very poor condition, the furniture was very old and in a bad shape. When we asked for the former room, the staff told us that we should pay 25 eur more... At that price (61+25) we could definitely choose another hotel, in a better category. The staff was generally unable to speak English, and they were not friendly.

The hotel is located at the very center of the city.

Breakfast was horrible, very poor, coffee not drinkable at all. Quality of the products served was very low.

Good location, air conditioning

We had to share the bathroom with the whole 3rd floor and the shower room was absolutely disgusting. Bedroom was size of closet. If you are really on a budget, this is your hotel.

The only good point about the hotel was its location.

The rooms were not clean.

The place of the hotel is in the center of the city and the price was very very good. The room was clean.

The breakfast was terrible and very very poor. The room was a littlebit noisy because under my window there was the airconditioner of the supermaket.

Good location just off Rossio Square. Good value for money.

Some rooms are very small, we had a double room without a bathroom and there was probably only a 30cm gap between the end of the bed and the wall to squeeze through. Some friends were in double/triples with bathrooms and those rooms were bigger and nicer. Still, our room without a bathroom was significantly cheaper and fairly good value for money.

Very helpful staff, very convenient location, a convenience store nearby...