The list is long:
When you check in, you are asked to wear a colorful plastic bracelet, to identify you as entitled to use the facilities. You are supposed to wear it all the time, because it can’t be removed without voiding it. We were warned that it costs 10 Euro. The problem is that there is a big world to be seen outside the Alfagar hotel world and perhaps you don’t want to be strapped with a purple plastic bracelet saying “alfagar.com” when you adventure yourself outside The bracelet lasted one day, mostly because we decided to remove it at the exact moment we found that this 4 star hotel doesn’t have shampoo or shower gel available. We had a strange reaction of not willing to be associated to this.
Other funny thing is that you are not allowed to switch on the light of the expensive terrace you just rented. No, no! The hotel will do that for you and will also decide when to switch it off. Time to go to bed? Would it be because of the poor entertainment provided?
Or what about having to plan your needs to go to the toilet, depending if the maid left you enough toilet paper? Yes, because in this 4 star hotel, cleaning is not daily.
Or, when renting a “4 adult apartment”, to be asked for a 10 Euro deposit for a second door key card?
The swimming polls are good, but if you fancy some sea water, you will have to endure a long walk over poorly maintained wooden steps (at the limit of being dangerous for less athletic people or with young children).
On a different level of upset: Wifi is free at the lobby area. If you have to access it in your apartment, the fee is hefty.
As a family of 4, we have been on vacations in Algarve for several years and this was the worst experience. On the upside, Algarve is a great place to go… and there are plenty of other hotels where you are treated as a valuable Customer.
Good facilities, nice swimming pools, apartment layout, kitchen is reasonably equipped, reasonably friendly staff.