Hotel Borges  

Everything but the location, very disappointed.

central location

for the price it was poor - e.g. bath taps and plugs had been disabled so one had to use shower to fill bath and anything to hand to plug the plug hole. Room had 3 beds when I only needed one. Room & hotel were cold - no central heating

Location.

Poor breakfast and the staff have closed our access to the room at 11.30 but the check out hour was until 12.00.very rude!

The hotel is in a great location as it is right opposite the Baixa- chiado underground station and within a short walk are many great restaurants, fado bars and cafés. There are many shops for all budgets nearby. Just beside the hotel is a lovely old café, a Brasileira, where you can sit in the evening watching a number of street performers. We had a very spacious family room which overlooked the front street and café: the only drawback to this was that it was a bit noisy at night as some revellers downstairs continued to talk and make merry until the small hours!

We found most of the staff very friendly and helpful, except on the afternoon when we arrived, when the two receptionists seemed to be dour and offhand. Perhaps they were tired after a long day.

Excellent location, comfortable room. Wi-Fi works in the room, a good connection at a reasonable price. Hotel costs budget. Disadvantages: later check-in.

later check-in

Good location Historical building

Bad service and facilities Realy bad breakfest oldfacion in a bad way

The hotel manager, Andre I believe his name is, was in a word terrific!! My wife's pocketbook had been pilfered upon our arrival in Lisbon. Taken were our passports, various charge cards, U.S. currency, blank checks, etc. My wife's passport was recovered by the Lisboa police while we were still in process of reporting the theft. I had to have mine replaced early the next morning at the U.S. Consulate. Throughout, Andre was courteous and most helpful, which was a blessing during our moment of need. Hotel Borges is to be complimented for having selected Andre to hold such an important position in your hotel. Thank you, Clarke and Joanne Bittner, Dallas, pa, usa

I am a big man - 6'2" tall, 235 lbs. I found the room a bit small for a man of my size. However, everything was clean, tidy, and sufficiently comfortable.

The only good thing about Hotel Borges is location if one is looking for a lively very touristic area. The price is far beyond what the hotel really offers: breakfast is a joke, (payed) internet connection does not work inside the rooms, shower and toilete are very basic, staff try to be helpful but they are really not well trained for the job...

Great location.

Bathroom was too small.

the location is excellent for everything

The Beds and Pillows were not too comfortable

Location!

Breakfast was poor and hotel is being remodeled, no attention to detail...

The central location near o largo do Chiado was perfect for Bairro Alto nightlife, restaurants in restaudores & the metro was only 50m from the hotel so access to all parts of the city was easy!

The breakfast was a joke, & it was a bit noisy, although I'm a heavy sleeper so it didn't really bother me too much!