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Rua Garret 108, 1200-205 Lisbon, Portugal – Show map
Excellent location – rated 9.5/10! (score from 782 reviews)
Rated by guests after their stay at Hotel Borges Chiado.
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Hotel Borges Chiado's staff speaks: Portuguese, Italian, French, Spanish, English
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Massage, Bicycle Rental
Food & Drink
Breakfast in the Room
WiFi is available in public areas and costs EUR 5 per 24 hours.
No parking available.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Laundry, Ironing Service, Business Center, Fax/Photocopying, VIP Room Facilities
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
Portuguese, Italian, French, Spanish, English
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 2 years stay free of charge in a crib.
All children under 3 years stay free of charge when using existing beds.
Up to two older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 782 reviews
Value for money
Show reviews from:
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In Lisbon’s Baixa Pombalina district, this 4-star hotel features a terrace with panoramic city views. It is a 2 minute walk from Rossio Square and offers free on-site private parking.
Score from 2164 reviews Very good
Paid wifi Needed more variety for breakfast
Confort Bed and Paid WiFi
Stuff Breakfast Facilities
Wifi charged (5 euros per day); safe box charged (1,5 euros per day).
no free Wi-Fi
Location is excelent, staff is extremely friendly.
The comfort: some of the rooms are refurbished and some are not. We first had a refurbished one, and the redesign is not good. The toilet and bedroom are separated by a glass door of half height, which meant that my partner and I were forced to share some extra "intimacy". We were kindly changed to a different room, not refurbished, and we slept very bad the rest of the stay, because the beds and pillows were not very good. This redesign of the rooms should be reconsidered, as well as the breakfast offer, which is poor
location and facility
late night noise outside the building
Cold in the room
I liked the location.
The room didn't have a nice smell. There was always something that had to be fixed, such as the w.c. seat, the door that doesn't close properly, the hinges from the wardrobe and all those tiny things.
Location perfect Staff perfect Room perfect in fact everything perfect.
i didn't check whether wi-fi is free of charge when i was booking. almost 2015 and they still charge for wi-fi, for 5 euros per day!
The location is just great, incredibly central, in front of the tube station, in the main shopping road and really well connected. The staff is ok, not incredibly friendly but nice enough. In front of the hotel there are 2 good bars, quite handy especially for breakfast (as the hotel breakfast is unfortunately pretty awful!) The room was clean and every day well tidy up. We could check out but leave our bags till end of the day, it was very kind and great!
We had 2 rooms, one was good, the other one was ok. The bathroom of one of them was not amazing - small morrow light not working, shower leaking everywhere because it was a half bath with a crazy long curtain. No carpet to put your feet on getting out of the shower on a slippery floor (there was a nasty rubber carpet to put I believe inside the shower - we didn't use it bleah!) Everything in Portugal is so cheap if we talk about food so be clever do not take the breakfast in the hotel, spend 3€/4€ for a coffe, tea, juice and a nata pastry at the bar just outside, really it's not worth to poison your holiday with the terrible breakfast in the hotel!
Great location 1to enjoy the city ,2 to transport, 3.to shoping,4. but either to relax
Breakfast -why in good hotel is not served varied cheese, fruits and vegetables?
Excellent location, spacious and comfortable room.
Breakfast facilities too crowded, relatively low quality and little diversity of food, considering the price.
I didn't like being given an inferior room to what I booked. I was also locked into paying the booking.com price even though I wasn't given the described room. I'll not use booking.com or hotel again.
The Hotel is in a great location, there's a lovely coffee shop underneath it. The room was very spacious and spotless. I would have liked a room overlooking the main street but all and all it was very good and I would recomend it and return to this hotel.
The location was perfect
The uneven floor boards in the corridor. The paper thin walls between rooms. The noise outside and inside the hotel.
great location in the heart of Lisbon. Just next door to the shops around Chiado and only a few metres from the Bairro Alto's nightlife. Recently refurbished rooms.
being built into an old building has its charm - but also means that in terms of noise the rooms are not really well isolated and you hear anyone walking on the corridors. Bathroom facilities in our room were not very cleverly designed...
The first room we were given was old, dark and disgusting and smelled very bad. I went down to the desk and politely said the room had a smell, and asked for a room without carpeting (which I had requested on the booking). We were given a newly renovated room at the top floor, which we kept and I will describe here. Hotel is in a nice central location, on pedestrian street, in the middle of stores, restaurants. Comfortable bed, pillows, clean room, remodeled. I have mixed feelings, but overall if you can handle a little weirdness (see below) and can get a remodeled room at the hotel, it's worth it.
Noisy hallway and hall floor. We could hear every word spoken by everyone in the hall. The housekeeping ladies were unnecessarily noisy. The room we stay in was remodeled but strange, no light in the wc room, no light in the shower room. Mouldings not finished. Tv didn't work. Regular staff at front desk (two men) did not acknowledge guests' existence. Thankfully there were two women working the desk when Transavia cancelled our flight (at the last minute) and we needed to stay one more night. The hotel was full, and these women went out of their way to enable us to stay one more night.
The staff in check in counter do anything Very slow,let all people wait,and got wrong room for us until we complain about it.
Good location for shopping. Nice breakfast buffet.
Lots of street noise well into the early morning hours. Difficult to find especially if you're driving.
Location was superb, right in the centre of all thats happening, 50 yards to the metro station, lovely cafe bars directly outside the hotel, one stays open until 2am, street entertainers also close to the cafe bar. The hotel was excellent, rooms were clean and tidy, staff were great, I will be making a return visit to lisbon and borges chiado will be my hotel.
On our first day we had no water to shower, the maintenance man fixed it afterwards however we did not have time to wait.
Its like a 2 stars hotel and no more than that. The only good thing is localization.
The location is excellent
Rooms are with old furniture, especially the carpet is old and dirty. There were no towels to put on the floor after shower so I would recommend that you take slippers with you. No free WI-FI. Breakfast is nothing special. Since the location is in a very popular area it is quite noisy. I didn't mind but if you have problems sleeping find another hotel.
Hotel is situated at an excelent location! Rooms were very clean and new towels were provided every day!
Hotel reception staff were very unfriendly and unsocial.. barely spoke two words.. words like welcome or good morning or have good day did not exist in their dictionary. Being a hotel located at city centre there was constant noise from the roads below. Closed windows did little job. For a 3star hotel, the breakfast was poor. Very poor.
The location is perfect. At a vey nice small square where every evening music plays or artists perform. Breakfast was much better as expected looking at all reviews. The beds were great.
We had first a renovated room that really looked nice but switched because people had smoked in that room (although it's forbidden in the hotel) so there was a bad smell. Then we got a non renovated room which was huge but not that nice. The ladies at the reception were very friendly, the guys not.
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