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Penha Longa (0.2 miles)
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Newest reviews for Penha Longa Resort

  • Anonymous
      Netherlands
    August 2, 2014

    Scenery, concierge service, poolservice, the food was very good, the golf courses were great, relaxed atmosphere

    The serving staff of the restaurants was not up to scratch, not professional, too slow, once we were told that we did not have to pay for desserts as we had to wait so long, but we didnot get any desserts!

    9.2

  • Mark
      Portugal
    June 7, 2014

    The hotel itself is set in beautiful grounds, the staff were helpful.

    For a five star hotel I was surprised by the lack of a decent Al a Carte restaurant , so you are left with an overpriced glorified pizzeria or bar snacks that consist of burgers, so eating out becomes a must.

    7.5

  • Antoine
      Switzerland
    May 11, 2014

    The location, nearby Sintra, but also only 20 minutes drive from Lisbon center. The SPA is great, the pool is nice, the Japanese restaurant can't be missed. The Staff is absolutely perfect, the hotel is just great. I'm a heavy traveller, that's my second time here, and probably not the last !

    There was no Earl grey tea at the breakfast. Yes, it's a detail, but so important to me !

    10

  • Lawrence
      Portugal
    May 6, 2014

    Everything! Excelente restaurant options!

    Few activities for children. External pool was closed.

    10

  • Ian
      United Kingdom
    May 6, 2014

    The Staff's attitude was first class - nothing was too much trouble. I liked the small touches such as the bottles of water and apples given to you when sunbathing. Overall a lovely hotel.

    The main swimming pool being closed but there is another outside pool and the inside pool can be accessed deom the Terraces.

    9.2

  • Tony
      South Africa
    May 2, 2014

    Staff very friendly and helpful

    Mini bar drinks were not chilled

    9.2

  • Daniel
      France
    April 26, 2014

    The staff and facilities at the hotel were very excellent!

    No dislikes for me

    9.6

  • Victor
      Brazil
    April 22, 2014

    Amazing structure, five stars pattern with amazing staff always ready to provide you informations for the best moments

    Wi-fi not included in the bedroom price! Even having it at the public areas, it's really unbelieveble that this still possible to happen in a 5 stars hotel. In the last day also, both of the 2 elevators were broken (!) - Easter's Sunday- and even with the staff's help, we'd to carry our lugagge.

    9.6

  • Tim
      Ireland
    April 22, 2014

    I liked the hotel and the grounds they are on. Beautiful scenery. Good beds.

    They overcharged us by €90 after we looked at our bank account. We called to have this fixed and they couldnt verify why there was this charge bill we recieved on departure was the same that they had on record. They said they would look into the issue the next day as their finance person had left. We waited 2 more days and no call back, not even to acknowledge they were looking into it. Its been a week since our stay and no further to closing the issue.

    5.4

  • Anonymous
      United Kingdom
    March 7, 2014

    Beautiful place even if you don't like golf. Great health facilities. Only downside is Nothing is free. Even coffee capsules in the room. Being plenty of money. Staff are great. Sintra down the road.

    Charging for everything. Internet, coffee in room

    9.2

  • Mafalda
      Portugal
    February 5, 2014

    I loved the cortesy and professionalism of the staff, the different food options.

    9.6

  • Mariana
      United Kingdom
    January 10, 2014

    I particularly loved the way we were received. As soon as I entered the hotel I had the feeling that it would be special and it was absolutely fantastic!

    I thought the breakfast service could be more prompt, but it was absolutely delicious!

    10

  • Tiago
      Portugal
    January 10, 2014

    The confort of the bed!! I even had better dreams :)

    8.8

  • Michael
      United Kingdom
    January 5, 2014

    Almost everything - fantastic resort and hotel

    Very minor but we have to mention it, what you call English breakfast tea is nothing like it but this is the same throughout Portugal, you need 4 of the tea bags you use per cup - English like their tea the way Portuguese like their coffee - Strong ! - use English tea bags like PG tips or Yorkshire and then Penha Longa will be perfect

    9.6

  • Han
      Portugal
    November 25, 2013

    The resort has the excellent facilities for the young baby.

    9.6

  • Miguel
      Netherlands
    November 18, 2013

    Just a brilliant hotel! Excellent staff, all very professional, definitely 5 start hotel! Portugal should be proud!

    Impossible to mention something!

    9.6

  • João
      Portugal
    November 12, 2013

    Every detail. We felt ourselves and our children were always welcome. Luxury was at no instant compromised, even travelling with small children. Extreme pampering all the time, excellent facilities. Staff was extremely welcoming and helpful. Recommended for every occasion!

    Nothing at all!

    10

  • Liliane
      Canada
    November 2, 2013

    The room and bathroom were very luxurious and beautiful. Their house robes deliciously cozy and comfortable! I was warmly and graciously received when I checked in at 7:00am and was offered coffee and croissant on the house whilst waiting for my room to be ready. I loved every minute of my stay which was for a family wedding that took place on the estate. They truly helped make it a fairytale wedding! Thank you!

    10

  • Anonymous
      Portugal
    October 18, 2013

    the setting, breakfast, facilities.

    queu to check out

    9.2

  • Sinead
      Ireland
    September 26, 2013

    I liked that it was such a luxurious place with such a relaxed atmosphere. The staff were on top of everything and made you feel at home. Facilities, food and service were excellent. I would highly recommend it.

    Eight euro is an unacceptable price to charge for a bottle of bog standard beer! It's a small negative in an otherwise outstanding experience.

    8.5

  • Anonymous
      Portugal
    September 25, 2013

    The surroundings are beautiful, the hotel was renovated with good taste, all restaurants are good, the resort is near lots of very interesting touristic spots (Sintra, beaches, mountains).

    The staff can be too nice, bordering on intruding. Some service and maintenance details are not five star level. An overall feeling of "appearance" over "substance".

    9

  • Haroun
      Portugal
    September 9, 2013

    We loved the spa area and the location of the hotel (lovely setting and surroundings). Lunch in the Arola restaurant was amazing.

    We loved our stay at the hotel, but some things need improvement. - HD Tv's but no HD signal (not pleasant to watch TV). - Dinner at the Aqua restaurant was expensive and definitely not worth the price.

    9.2

  • Anonymous
      Ireland
    September 5, 2013

    location secluded luxury hotel perfect wedding venue

    not really suited to family expensive need own transport to and from hotel to surrounding places

    7.9

  • Simon
      Ireland
    September 2, 2013

    Quality of rooms and facilities were excellent.

    For the price this resort costs for accommodation, food and services I really would have expected more than we got. Major let down on service. There were 4 different groups of friends in our party and everyone experienced bad service at some point. Drinks and food were very slow from the aqua restaurant by the pool. The resort is far over priced for what you get. Certainly no where near 5 star treatment.

    6.3

  • Anonymous
      Ireland
    August 31, 2013

    Restaurants in hotel poor,food always cold

    5.8

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