Fayal Resort Hotel  

Cet hôtel est remarquablement bien situé ; la vue sur l'île voisine de Pico est extraordinaire . Le restaurant qui possède lui aussi une vue imprenable sur le canal et l'île de Pico est d'excellente qualité . Le personnel est très aimable et très efficace .

Amabilité, equipements, vue magnifique, confort, petit déjeuner.

non fonctionnement du sauna, propreté du bain turc, fonctionnement de la clim lié à l'insertion de la clé/carte.

Petit déjeuner très copieux. Personnel très disponible.

Centrally located surrounded by nice green area. Spacious bathroom. Housekeeping personnel really helpful and super friendly!

The majority of the rooms don't have a view over Pico mountain and pitywe were not among the lucky ones to get one rooms like this. Room had a strong moisture smell. First contact with reception staff on our arrival at the hotel was unfriendly. Breakfast could be better and surprisingly disappointing since they offer canned fruits and juices instead of fresh ones in islands like Azores that produce many fruits.

It is very central in Horta, and it has an interesting history. The hotel is not 100% up to standard on rooms, but it is nice and comfertable, and the service is very good. The pool and outdoor area is very nice.

Nothing really. We had to pay for use of the tennis court... Could have been included, but then they also need to earn some money..

Location

Awful breakfast for 4 stars hotel, old furniture. High price.

Outdoor pool, breakfast, lovely views

Air conditioning did not work most of the time despite multiple requests to fix.

Great location; lovely pool; fascinating grounds.

This hotel is in a good location. Many rooms are facing the sea and command a good view of Pico. Some rooms not facing the sea even have good quiet atmosphere.

we requested a room with a view and did we get one. a beautiful view over the harbor with pico island in the distance. the staff was helpful and it helped that we thoroughly enjoyed our visit to both islands.

The pillows were tiny and lumpy: almost made it impossible to sleep; the qualtiy of the food was poor. This doesn't deserve to be classed as a 4-star hotel.

Demora da água quente (waiting a lot of time for hot water).