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HF Fénix Lisboa
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7.7
Top
Based on
772
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Silvia
Young couple
Parabiago,
Italy
June 25, 2009
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The very strategic position of the Hotel just next to Marques de Pombal metro station |
7.5 |
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Philip
Solo traveller
Warrington,
United Kingdom
June 22, 2009
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Comfortable, fair value, would go again. Helpful staff, central location |
8.5 |
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Margaret
With friends
uig by portree,
United Kingdom
June 20, 2009
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The friendliness of all staff and attentive service throughout i.e. reception, bar and restaurant. on my stay excellent value for money and would recommend to friends. |
10 |
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Edward
Mature couple
dublin,
Ireland
June 20, 2009
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it is near a metro station, and plenty of buses stop near hotel |
9.5 |
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Iris
Group
Petach Tikva,
Israel
June 19, 2009
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The room was excelent, breakfast was good, very clean.Location was perfect to city tours and cintra tours. At the reception we did not get any information about St. Antony's day which was very significant to tourists like us.When we asked about the train (we went to Porto) no one mentioned we must book tickets ahead.I would excpect more information from hotel reception stuff. |
8.5 |
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David
Solo traveller
Leuven,
Belgium
June 17, 2009
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Breakfast good with reasonable times. Rooms comfortable. Locations fairly central and close to the metro. No free wireless internet in the rooms. 5 euro per hour for wireless is just ridiculous. |
9.5 |
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Nikolaos
With friends
bristol,
United Kingdom
June 14, 2009
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good location, clean excellent service and good value for money |
10 |
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Sfadia
Mature couple
Ramat Hasharon,
Israel
June 14, 2009
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The location of the hotel. Easy for city transportation and even to the airport. Lurge room and quiet. The stuff in the reception must know much better to answer clients in different subjects, and more familiar with the tourist needs. |
7.5 |
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John
Mature couple
LEPE HUELVA,
Spain
June 10, 2009
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Staff and atmosphere were good. Breakfast was excellent. Location of hotel was good. Style and appearance was good. Free wifi was worthwhile Pillows old and lumpy and not enough of them for two people.No tea or coffee making facilities in room and would expect this of a 4 star.Sockets did not work in bathroom. Bath plug leaks so water in bath leaked away. Room was small (401) |
6 |
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Maureen
Mature couple
Philadelphia,
United States of America
June 8, 2009
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the hotel was centrally located had easy access to all public transportation,very little noise from street,breakfast buffet had good selections,room was clean beds were comfortable,would stay again did not like the late check in a 2 pm |
7 |
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Anonymous
Solo traveller
Poland
June 1, 2009
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very good localization, near to metro station and the city center, the staff could be more polite and helpful, poor choise on a breakfast |
7.5 |
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Manuel
Young couple
Limerick,
Ireland
May 29, 2009
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Personal atento y profesional. Ubicacion (junto a parada de metro pero suficientemente cerca del centro como para ir andando). |
10 |
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Maarten
Solo traveller
Amsterdam,
Netherlands
May 28, 2009
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It is a very nice hotel - centrally located in Lisbon |
8 |
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Anonymous
With friends
Portugal
May 24, 2009
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Close to City Center No hot water for shower in both 2 rooms, one room cold ( no heating ) another room was hot (no a/c). Dont pay for a superior room! Its the same as the normal one! Not a 4 stars hotel! |
4.5 |
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Kengo
Solo traveller
Izumi-city, Osaka,
Japan
May 24, 2009
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Breakfast was good. It would be much convenient if we can use internet not only at lobby but also in rooms. My room was facing towards the street so that it was noisy even midnight. |
7 |
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Anonymous
Mature couple
United States of America
May 22, 2009
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Hotel is ideally located in a nice area. Metro station and bus stops are right in front of the hotel and around the plaza/circle. Plenty of taxis nearby. We asked and got a nice quiet room facing the garden. Breakfast buffet was comprehensive and very good, with choices of hot and cold dishes, fresh fruits and varieties of breads. They offer different choices of juices. No complaints, really. The self-service tourist information kiosk in the lobby doesn't work well. We also hope they would take our suggestion to fix the leaking toilet water tank in our room to conserve water (and their bills). |
8.5 |
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Albert
With friends
Northampton,
United Kingdom
May 21, 2009
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The hotel is situated in a very central part of the city and was ideal for the city break myself and 9 friends had.Highly recommended by all of us ( 5 middle aged couples ), we would have no hesitation in staying there again. Buffet breakfast a must...... |
8.5 |
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Robert
Solo traveller
Chester,
United Kingdom
May 21, 2009
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Friendly environment. Small and cosy bar and reception area. Rooms were clean and beds were comfortable. Location was excellent, being far enough outside centre to be quiet but a metro stop directly outside meant you were only two stops away from the centre Reception gentleman when arrived was miserable, did not speak to me other than to ask for my passport and give me my hotel key. I had to ask how to get to my room and where the lifts were. He continually gestured to the screen when reviewing m booking making me think there was an issue with the booking. |
8 |
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Anonymous
Mature couple
United Kingdom
May 20, 2009
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Good, unpretentious, comfortable hotel. No frills, but nothing missing either. Good breakfast. Some of the receptionist staff lacked charm (verging on the discourteous) |
8 |
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Gemma
Solo traveller
Reus,
Spain
May 18, 2009
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Convenient located on center, but accessible by car WIFI just available in reception |
8 |
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Ioana-doina
Young couple
Bucharest,
Romania
May 15, 2009
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Great breakfast, good location, near subway and bus station Small and very noisy room (we had the room at the 8th floor and we always heared a noise like an working engine, hard to sleep). Not a 4 star room and we had the most expensive room - business room. They promise wi-fi free in the business rooms and they don't have (internet free only in the lounge) |
6.5 |
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David
Mature couple
Felixstowe,
United Kingdom
May 2, 2009
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Ideal for short stay in Lisbon. As with any other decent City Hotel, Once inside, you could be anywhere in the world, but no complaints and would recommend it. Our deal was great value for money. |
8.5 |
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Anonymous
Mature couple
United Kingdom
April 27, 2009
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Good location, helpful staff, cleanliness Bathroom very small and lacked space for toiletries |
7.5 |
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Achilleas
Solo traveller
THESSALONIKI,
Greece
April 20, 2009
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good service and facilities, in the very heart of Lisbon, metro station right under the hotel, really helpful staff the breakfast could be better in a 4* hotel |
8 |
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Anonymous
Young couple
Spain
April 8, 2009
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The staff was really uncompliant, angry faced and un fair at the front desk. |
4.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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