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Praça Marquês de Pombal, 8, Coracao de Jesus, 1269-133 Lisbon, Portugal – Show map
Excellent location – rated 9.1/10! (score from 2868 reviews)
Rated by guests after their stay at HF Fenix Lisboa.
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HF Fenix Lisboa's staff speaks: Portuguese, Spanish, English
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Grounds, Terrace, Sun Deck
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs EUR 9.90 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
Portuguese, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child from 3 to 8 years stays free of charge in an extra bed.
One older child or adult is charged EUR 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 2868 reviews
Value for money
Show reviews from:
The stylish Hotel Fenix Garden is on the Marquês de Pombal Square in the center of Lisbon. Eduardo VII Park and Marques Pombal Metro Station are just steps away.
Score from 2091 reviews Excellent
In Lisbon’s Baixa Pombalina district, this 4-star hotel features a terrace with panoramic city views. It is a 2 minute walk from Rossio Square and offers free on-site private parking.
Score from 1920 reviews Very good
Centrally located in Lisbon, the non-smoking HF Fénix Urban is a modern 4-star hotel featuring free Wi-Fi and contemporary guest rooms with flat screen TVs.
Score from 1645 reviews Very good
Located in a restored historic building, the America Diamond’s Hotel features a top-floor dining room with panoramic views. Picoas Metro Station is located right across from the hotel.
Score from 2415 reviews Very good
Rude front desk, 70's furniture, bad beds,
the buffets. Excellent value for money, both at noon and in evenings. Eat what you want, as much as you want. Very relaxed. The breakfast is excellent as well and very, very affordable.
Very comfortable extra long beds, superb breakfast and lunch buffet. Excellent service.
Breakfast and the wifi very poor
Above average well placed excellent breakfast
very central and close to the metro station.
breakfast not too much rich
Location, access to public transport
Staff was fantastic, very comfortable hotel, clean, everything we were looking for
having booked the hotel six months in advance, I got a message at 1;30am on the day I was to travel to tell me that there was a problem with my credit card. The hotel had taken the details, but entered the wrong expirey date, their mistake. This caused a huge problem for me. I never got an explanation or apology. The heating was broken in my room, and pumped out cold air for my entire stay. Never fixed. My phone was either lost or stolen outside, but when I asked the hotel receptionists to assist or help me out in some way, Taxi company/ Police, they were completely nonplussed. Useless in fact. I wouldn't stay there again. I'd prefer to be closer to the City centre.. I seemed to live in Taxis.
The breakfast included was outstanding and the staff were excellent. Very attentive and efficient.
We had an issue with the aged lift. No-one responsed to the alarm fortunately we were able to force the door and get out. One we informed the staff they shut it down to be repaired
Awesome value for money, pretty sure I had the best room in the hotel. Breakfast was pretty good, and the location us great.
- Location - Staff - Breakfast
Wi-Fi kept failing, despite having good signal
Butlers were very efficient.
One male front desk staff not accomodating
Location is very well, rooms are comfortable and clean, breakfast is very good.
The staff is not very helpfull at the front office, they are only interesting to sell the sighseeing tours.hifi was very poor
the hotel was ideally located, comfortable and staff were friendly especially in the bar area ( can't remember the barman's name ) but he was great the breakfast staff were good also. the breakfast itself was excellent pleny of choice. the room was comfy, and very quiet.Would reccomend
nothing to dislike
Great hotel for a city break. We have now stayed there 4 times in the last 4 years and will return there next October.
The best was the location, the staff
Location and friendly staff.
GREAT LOCATION. NICE ROOM AND STAFF POLITE.
DIDNT LIKE SETTING MY OWN TABLE FOR BREAKFAST. NO PLATES, CUTLERY OR CUPS. WAS PAIN ENOUGH LOOKING FOR TEA AND COFFEE WITHOUT HAVING TO SET TABLE.
Great hotel with good location near to Metro and Hop on Off Tour Buses. Breakfast could be busy but food was plentiful and hot! Ideal for weekend stay in Lisbon
Decent location Decent breakfast
Terrible front desk staff Terrible wifi Small rooms No gym Crooked taxi drivers parked outside that take advantage of tourists
Nice location, good accomodation
Porter wanted to confirm if I had checked out before calling a taxi to the airport; Staff were not able to suggest restaurants
The location was pretty central and since we are walkers it didn't bother us to walk the 25 minutes to the core. Plus taxes are so cheap that was always an option.
Beds were awful. They had a plastic cover on the mattress which made them noisy and hot to sleep on. Plus they were quite lumpy. I ended up sleeping on top of the duvet with a blanket. We also had one front desk staff who was quite unfriendly.
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