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Rua Gonçalo Sampaio, 282, Massarelos, 4150-365 Porto – Show map
|Comfort Double Room with Extra Bed|
|Comfort Twin Room|
|Privilege Twin Room|
|Privilege Double Room|
|Comfort Double Room|
|Economy Double or Twin Room|
|Business Double Room|
|Business Twin Room|
|Club Triple Room|
|Club Quadruple Room|
|Family Room (2 Adults + 2 Children up to 12 years old)||
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1808 verified reviews
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HF Fénix Porto's staff speaks: Portuguese, French, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs EUR 9 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
Portuguese, French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! One child from 2 to 8 years stays free of charge in an extra bed.
One older child or adult is charged EUR 26 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
HF Fénix Porto accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 1808 reviews
Value for money
Show reviews from:
Featuring an outdoor swimming pool, this 5-star hotel has a rooftop bar with Porto and Douro River views. The HF Ipanema Park is just over half a mile from Serralves Museum and Garden.
Score from 2293 reviews Very good
HF Ipanema Porto offers modern rooms with LCD TV and 24-hour, secure parking. Specially furnished family rooms are also provided. Boavista Roundabout is 1700 ft away.
Score from 1093 reviews Very good
Just a 10-minute walk from River Douro and 3 miles from the Atlantic beaches, this Porto Hotel has a terrace with lounge chairs and free Wi-Fi throughout the property.
Score from 737 reviews Very good
Located in the heart of Porto, the Hotel Mercure Porto Centro offers free Wi-Fi and a themed theater bar. The Sao Bento Train Station is just a 7-minute walk away.
Score from 1340 reviews Very good
rooms austere, no kettle, no free drinking water, AC shuts off at night making room hot
Very clean and comfortable. 10 min walking distance to Metro station. Close to a shopping center with various food options.
I stayed there for 4 nights. WiFi signal was very poor in the room on the first and second days, however, it was improved later.
Space in the room
clean, parking,10 min fm city center
good value for money
wifi rarely worked in the room, some noise from the bar late at night
location size of room decent breakfast value staff
They have plastic mattress protectors fitted to the beds! They are easily removed but interrupted our first nights sleep a little. Reception could do with better lighting as it is a bit gloomy at night.
Wifi is exceptional, as well as value for money
great staff big rooms very classic hotel very good breakfast near the music center don't miss
We got a suit - large and comfortable. Great breakfast Located next o a shopping mall and another food center 5 minutes drive from the river.
The parking lot is owful: one should be a very good driver, in order o avoid self demages, especially if you drive a full size car.
Impossible to use the internet, if you are in business trip and need internet to work stay clear of this hotel. Even after moving to another room the internet signal was strong but the speed was something of a 56K modem. Unreal for a 4 star hotel
Wifi did work only in lobby area.
Next to a shopping mall w/supermarket and food court. The family room is big enough w/Microwave. The staffs were v.helpful and nice.
Since the location is far from historical centre and main train station but v.fast to the airport(20mins)
@ spacious rooms @ parking connected to rooms floors @ wifi everywhere and breakfast
@ poor wifi signal at times @ location far from city center (need a car) @ staff not very friendly
The size of the room. Cleanliness, all the facilities you needed, great breakfast options, comfortable bed and pillows, a mini fridge. It was close to the metro. No trouble extending our checkout time.
A little far out from the city centre but having said that we were five minutes walk from the metro.
Big clean quiet room, helpful staff, nice breakfast
The view from the room was fairly boring
Nice rooms, modern hotel, nice mall next door, nice eatery mall just down the street.
Parking garage entrance was very steep and only wide enough for one car but was two way. Parking spaces were tight. Check in was too long. We asked for early check in but didn't make it until 5:30 yet the room was still not ready so they made us wait until 6:30. Once we got in out room we found out quickly that the ac did not work. After another hour or so the maintenance guys said it could not be repaired so we were move to the room next door.
Near a Metro station (with direct airport connection). Free Wi-Fi without need to enter password.
Wi-Fi sometimes a bit unstable. Bathroom mirror (at least in my room) not ideally illuminated: leaning towards the mirror will lead to shadows on your face.
value for money and style of hotel
not able to charge tablets etc when not in room
Very friendly and helpful staff, good breakfast, excellent value for money. Hotel is 5-10 min drive from city center, if you take taxi will cost you around 5 €. To metro station is 10 min walk. Our room was very spacious, clean and facing the street.
We stayed in a family room which was really spacious, which is important when staying with small kids. The furnitures are rather old-fashioned, but OK. The room is located in the first floor, just above the main entrance (it doesn;t have a balcony). The localization is really nice - just a bit outside the center, but within a walking distance, the metro station is also just few hundred meters away. It's also quite easy to get to the high-way. There is a shopping center just next to the hotel (open 10am-23pm) with a super-market in -1 floor and all the restaurants like (PH, McD, and some local restaurants) in +2. The breakfast offer was rich. The staff is really nice and seems to care about your stay (they ask everyone to fill satisfaction questionnaires). We stayed there 4 days, mainly during the weekend which means that you can park in the street for free (during the working days it's more challenging as the parkometers admit to pay only 2E for 2h maximum). There are also some issues to be improved, but anyway the quality/price ratio makes this hotel recommendable.
The worst wi-fi I've ever experienced in any hotel (I'd defnitely pay additionally for sth that is at least working, but what is offered there is just a nightmare). The organization of the breakfast during the weekend, when it was rather crowdy, was rather poor - many items missing for a long time. On Monday and Tuesday it seemed to be a completely different hotel (everyting was just fine then). They definitely have some problems with cleaning the rooms - our room was not cleaned for three days properly although we left the room for long hours between 9am and 14pm. Only in the afternoon it was moderately cleaned, but e.g. the rubbish was left (it's important to have it cleaned properly when you stay with the kids).
The location was good. There was a shopping center and a super-market next to the hotel. The room was large and comfortable and it was in the front side of the hotel. The breakfast was marvelous and the man in the welcoming of breakfast room iw very kind and helpful.
They did not clean the room everyday. It was a little far for the metro station.
Staff high quality service - excellent disposition, caring, kind, always available. Good breakfast Good relation quality-price
Toilettes are a little bit old
Big comortable rooms, helpful staff, good breakfast. Lots of english channels on tv.
Air conditioner needs to be better, also wi fi signal in room was weak.
Ample Family Room, every well furnished, kids section decorated, and even provided toys and play area.
Breakfast could have been better, but was ok.
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