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Score from 690 reviews Very good 8.2/10

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Score from 1033 reviews Very good 8.3/10

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hotel Featuring an outdoor swimming pool, this 5-star hotel has a rooftop bar with Porto and Douro River views. The HF Ipanema Park is just over half a mile from Serralves Museum and Garden.

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Hotel Mercure Porto Centro

hotel Located in the heart of Porto, the Hotel Mercure Porto Centro offers free Wi-Fi and a themed theater bar. The Sao Bento Train Station is just a 7-minute walk away.

Most recent booking for this hotel was today at 08:01

Score from 1271 reviews Very good 8.3/10

Newest reviews for HF Fénix Porto

  • Meir
    August 27, 2014

    We got a suit - large and comfortable. Great breakfast Located next o a shopping mall and another food center 5 minutes drive from the river.

    The parking lot is owful: one should be a very good driver, in order o avoid self demages, especially if you drive a full size car.


  • Anonymous
    August 25, 2014

    Staff, confort

    Impossible to use the internet, if you are in business trip and need internet to work stay clear of this hotel. Even after moving to another room the internet signal was strong but the speed was something of a 56K modem. Unreal for a 4 star hotel


  • Anonymous
    August 24, 2014

    Wifi did work only in lobby area.


  • Tsz
      Hong Kong
    August 21, 2014

    Next to a shopping mall w/supermarket and food court. The family room is big enough w/Microwave. The staffs were v.helpful and nice.

    Since the location is far from historical centre and main train station but to the airport(20mins)


  • Catalin
    August 20, 2014

    Good service


  • Pauline
    August 10, 2014

    The size of the room. Cleanliness, all the facilities you needed, great breakfast options, comfortable bed and pillows, a mini fridge. It was close to the metro. No trouble extending our checkout time.

    A little far out from the city centre but having said that we were five minutes walk from the metro.


  • Dw
    August 10, 2014

    Big clean quiet room, helpful staff, nice breakfast

    The view from the room was fairly boring


  • Donald
      United States of America
    August 10, 2014

    Nice rooms, modern hotel, nice mall next door, nice eatery mall just down the street.

    Parking garage entrance was very steep and only wide enough for one car but was two way. Parking spaces were tight. Check in was too long. We asked for early check in but didn't make it until 5:30 yet the room was still not ready so they made us wait until 6:30. Once we got in out room we found out quickly that the ac did not work. After another hour or so the maintenance guys said it could not be repaired so we were move to the room next door.


  • Anonymous
    August 10, 2014

    Near a Metro station (with direct airport connection). Free Wi-Fi without need to enter password.

    Wi-Fi sometimes a bit unstable. Bathroom mirror (at least in my room) not ideally illuminated: leaning towards the mirror will lead to shadows on your face.


  • Gordon
      United Kingdom
    August 6, 2014

    value for money and style of hotel

    not able to charge tablets etc when not in room


  • Dejan
    August 6, 2014

    Very friendly and helpful staff, good breakfast, excellent value for money. Hotel is 5-10 min drive from city center, if you take taxi will cost you around 5 €. To metro station is 10 min walk. Our room was very spacious, clean and facing the street.


  • Milosz
    August 5, 2014

    We stayed in a family room which was really spacious, which is important when staying with small kids. The furnitures are rather old-fashioned, but OK. The room is located in the first floor, just above the main entrance (it doesn;t have a balcony). The localization is really nice - just a bit outside the center, but within a walking distance, the metro station is also just few hundred meters away. It's also quite easy to get to the high-way. There is a shopping center just next to the hotel (open 10am-23pm) with a super-market in -1 floor and all the restaurants like (PH, McD, and some local restaurants) in +2. The breakfast offer was rich. The staff is really nice and seems to care about your stay (they ask everyone to fill satisfaction questionnaires). We stayed there 4 days, mainly during the weekend which means that you can park in the street for free (during the working days it's more challenging as the parkometers admit to pay only 2E for 2h maximum). There are also some issues to be improved, but anyway the quality/price ratio makes this hotel recommendable.

    The worst wi-fi I've ever experienced in any hotel (I'd defnitely pay additionally for sth that is at least working, but what is offered there is just a nightmare). The organization of the breakfast during the weekend, when it was rather crowdy, was rather poor - many items missing for a long time. On Monday and Tuesday it seemed to be a completely different hotel (everyting was just fine then). They definitely have some problems with cleaning the rooms - our room was not cleaned for three days properly although we left the room for long hours between 9am and 14pm. Only in the afternoon it was moderately cleaned, but e.g. the rubbish was left (it's important to have it cleaned properly when you stay with the kids).


  • M.v
    August 1, 2014

    The location was good. There was a shopping center and a super-market next to the hotel. The room was large and comfortable and it was in the front side of the hotel. The breakfast was marvelous and the man in the welcoming of breakfast room iw very kind and helpful.

    They did not clean the room everyday. It was a little far for the metro station.


  • Milena
    July 31, 2014

    Staff high quality service - excellent disposition, caring, kind, always available. Good breakfast Good relation quality-price

    Toilettes are a little bit old


  • Anonymous
    July 24, 2014

    Big comortable rooms, helpful staff, good breakfast. Lots of english channels on tv.

    Air conditioner needs to be better, also wi fi signal in room was weak.


  • Ernest
    July 24, 2014

    Ample Family Room, every well furnished, kids section decorated, and even provided toys and play area.

    Breakfast could have been better, but was ok.


  • Anonymous
    July 23, 2014

    I like the comfort.

    The didn'tn speak french in fact.


  • Justyna
      United Kingdom
    July 19, 2014

    everything was good


  • Jeppe
    July 18, 2014

    Size of room, comfort, breakfast.

    room had a view facing a wall. Hardly any sunlight. Distance to metro


  • Jovelyn
    July 17, 2014

    Hotel is great, We will definitely come back... :-))


  • Brice
    July 15, 2014



  • Joe
    July 13, 2014

    Family room was great


  • Richard
    July 11, 2014

    Location was great. Breakfast was a highlight.

    Older property.


  • Renante
    July 9, 2014

    Stay 3 nights - clean and quiet - quick subway to old town. Beside shopping centre and Agricola restaurant and casa di musica. 80s style decoration ;-)


  • Liana
    July 6, 2014

    Large and quiet room, room service for breakfast, good internet connection.


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