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Newest reviews for Grande Real Villa Italia

  • Chris
      United Kingdom
    August 31, 2014

    Stunning hotel with the most amazing, professional and friendly staff. One of the best, if not the best, hotels I have ever stayed in.

    There was nothing I did not like about this hotel

    10

  • Keith
      United Kingdom
    August 28, 2014

    The birds on the terrace. This is why I would not recommend the hotel.

    7.1

  • Graham
      United Kingdom
    August 27, 2014

    Large room & comfortable bed. Staff were incredibly helpful and friendly. Excellent breakfast.

    Pool and surrounding area on small side for 5 star. People leaving a towel on a sun bed at 8 am and not coming back till after their breakfast. A sign clearly stating this was not the policy of the hotel but this was not enforced.

    9.2

  • Valentina
      France
    August 26, 2014

    The hotel has a good room service, and very good breakfast. It is close to the downtown, 10=15 min walk. You would expect from a five star hotel to have an access to the beach, it has none. It has a pool that can be overcrowded sometimes.

    At the reception they tried to upsale us to a suite, saying that they "worry" about our comfort with 2 young kids in a double deluxe room.We had no problem paying extra for my daughter even though she was sleeping in the existing bed. And in the end it is up to us to decide what is comfortable or not for us. Telling us we were dishonest with our reservation was the last straw.

    7.9

  • Judith
      United States of America
    August 24, 2014

    Great hotel, excellent service, near to town if you want to walk in for dinner /shopping.

    9.2

  • Caitriona
      Ireland
    August 16, 2014

    Luxury Quality Great staff Great breakfast Great pool area

    Overpriced bar - quality of drinks not matching price

    9.2

  • Emily
      United Kingdom
    August 13, 2014

    Lovely stylish hotel in a good location. Lovely breakfast!

    Every afternoon at about 4pm a dj started playing loud and pretty rubbish music by the pool. It was too intrusive and didn't fit with the feel of the hotel. Was v annoying!

    10

  • Gerald
      Ireland
    August 7, 2014

    We really liked our deluxe room even though it was on the ground floor. We loved the ambience and atmosphere also the warm friendliness of staff throughout the hotel.

    Difficult to find fault but we thought the price of food and beverage from the poolside bar was a little on the high side even for a 5 star hotel.

    9.6

  • Anonymous
      Netherlands
    August 3, 2014

    Great place, would love to come back! Good location for a family vacation. Excellent breakfast!!

    9.2

  • Tobi
      Canada
    July 27, 2014

    This place was outstanding. We had a room with a terrace which was spacious and attractive. The bathroom was stunning - very zen-like. Breakfast was fabulous. The staff were extremely attentive and welcoming and went out of their way to make our stay even better. The pool is huge and a joy to swim in. The hotel itself is gorgeous. I would highly recommend this hotel.

    Only complaint is the rooms are carpeted and not properly cleaned. They should remove these and this would be the perfect place.

    9.6

  • Monica
      United States of America
    July 24, 2014

    Wonderful views. Sea facing rooms are a must! Rooms are a really large size and the beds are very spacious too. Breakfast and all other foods are superb with a great variety. Staff are friendly and helpful and engaging…..very nice attitude! We loved our time there and would definitely stay there again.

    The gym was small with very little equipment.

    9.2

  • Anonymous
      Switzerland
    July 23, 2014

    Great Spa and very professional staff. Great outdoor swimming pool with salted water. Large rooms well equipped. Very efficient staff at the reception desk. Excellent location : the centre of Cascais is 5-10 mns walk distance.

    Staff not very efficient at the restaurant.

    7.9

  • Sarah
      Ireland
    July 18, 2014

    The staff were fantastic especially the girl I felt with at reception . The waiting staff were so welcoming and friendly . My room was amazing .

    I expected the spa to be more luxurious given the extra fee it cost to use it .

    9.2

  • Mary
      Ireland
    July 13, 2014

    Staff very friendly and helpful nothing too much trouble. They gave us a free upgrade to a beautiful room with balcony overlooking pool fantastic.

    not enough sun loungers had to be up early to beat the rush.

    9.2

  • Lisa
      United Kingdom
    July 8, 2014

    Everything was good and the staff are amazing . I will definitely return to this lovely hotel

    9.6

  • Kenneth
      United Kingdom
    July 7, 2014

    Everything was great really had a lovley stay and will certainly come back for another stay.

    Initial mix up with rooms but a very small thing which was resolved quickly, credit to the staff.

    9.2

  • Fiona
      Ireland
    July 7, 2014

    too many trainees on the staff - don't agree with them having this written on their badge as it seemed we were training them, not you...

    8.8

  • Joao
      United States of America
    June 28, 2014

    We had the opportunity to eat at the restaurants and the food was excellent. The staff took the time to acknowledge us and really amde us feel at home

    10

  • Kristof
      Belgium
    June 28, 2014

    - very friendly staff - luxurious and clean rooms - superb breakfast

    wi-fi was down for half day, but otherwise good

    10

  • Vincent
      Ireland
    June 24, 2014

    Friendliness of staff, who were always friendly and polite. The level of service in bedroom, bathroom, breakfast room especially wide choice of items on menu, poolside / bar service etc was superb. The provision of information on ensuring that our stay was enjoyable was excellent.

    Perhaps an English daily newspaper could be provided in the lobby as many customers spoke english

    9.6

  • Laurence
      Ireland
    June 22, 2014

    Wonderful swimming pool

    9.2

  • Anonymous
      Ireland
    June 19, 2014

    The Hotel building was beautiful, spotless and every bit a 5 star property. Breakfast was nice and there was an excellent selection. Good location-only 5 minute walk from town

    While the staff were very friendly and courteous there were only about 3 staff members that were of 5 star quality. Took an age for drinks and food to come by the pool & terrace. Swiming Pool is pretty banal for a 5 star hotel

    7.9

  • Alan
      United Kingdom
    June 16, 2014

    Staff very attentive, food & bar excellent. Buffet breakfast extensive however the kitchen would prepare alternative for longer stay guests. Cascais is a fantastic resort to visit, don't miss Sintra either. Airport transfer recommended, saves the queue for a taxi at the airport and costs a few extra euros..

    Sunbed hoggers, yes the early morning towels made an appearance, not what you would hope for at a 5* Hotel. There are not enough sunbeds for the hotel guests and the sun canopies often invaded the space of those of us who like to enjoy the sun rather than huddle and moan about how hot it is!?

    8.3

  • Jack
      Canada
    June 15, 2014

    Everything. Place is a treasure.

    9.6

  • Craig
      Ireland
    June 12, 2014

    Breakfast selection Upgrade to suite Terrace area and food Closeness to village Arrival goodies Staff excellent

    Very poor Wi-fi Having to pay extra for spa

    10

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